Location
Stafford - 466 Embrey Mill RoadBusiness
At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.
As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Your Team
The Project Assistant supports the Construction Managers in overseeing the day-to-day operations of home construction within specified communities. This role ensures homes are built on time, within budget, and to high standards of quality, cleanliness, and safety. The Project Assistant also serves as a key point of contact for homeowners, maintaining open communication and addressing their questions and concerns promptly. Additionally, this role involves submitting scheduling reports, documentation of homeowner interactions, and other necessary materials to the supervisor.
The location address for this role is 210 Smokebush Dr, Stafford, VA 22554.
Your Key Deliverables
Construction
Schedule and conduct Home Orientation Tours with customers.
Coordinate with subcontractors, utility companies, and other parties to ensure the construction schedule is met, adjusting as necessary.
Maintain detailed scheduling in Build Pro to keep all parties informed of construction status.
Schedule and approve inspections promptly to adhere to projected completion dates.
Material Handling
Ensure all required materials are on-site for trades to complete their phases as scheduled.
Manage subcontractors to have their materials on-site and removed after work completion, avoiding stockpiles.
Safeguard materials against damage, theft, and other risks.
Personnel Management
Supervise punch-out workers, and laborers to ensure efficient and effective work.
Customer Service
Conduct meetings with customers at four standard stages: Pre-Construction, Pre-Drywall, Pre-Settlement, and Post-Settlement, and maintain open communication throughout the building process.
Respond to homeowner calls and emails within 24 hours. Meet with homeowners on-site to address any questions or concerns.
Maintain a professional appearance during work hours.
Strive to exceed customer expectations by providing thorough, respectful, and informative responses to questions or complaints.
Reporting
Maintain the Build Pro scheduling and document storage site for each managed community.
Keep accurate and up-to-date status records for each home under construction. Inform the Manager of any homeowner questions, conflicts, or issues that require attention.
Submit all necessary paperwork from homeowner meetings to the main office.
Administrative Tasks
Assist Construction Managers with processing invoices.
Take and manage progress photos for customer updates.
Ensure proper completion of customer paperwork in the online warranty system. Complete weekly safety observations.
Review and comment on customer surveys in AVID.
Cost Control
Operate the job site within or under budget. Ensure contractors do not charge for items they are contracted to complete.
Monitor purchase orders closely.
Safety Management
Maintain a safe job site.
Stay informed of all safety codes and OSHA guidelines and regulations. Monitor subcontractors for safety compliance and address non-compliance issues.
Maintain and post all required safety information in the construction office.
Other Duties
Perform other duties as assigned by the Vice President of Housing Operations that are necessary but not specifically identified above.
Must Haves
Possesses strong interpersonal and communication skills, coupled with proficiency in standard office software and computer applications.
Nice to Haves
Advanced competency in Excel for data manipulation, reporting, and analysis, coupled with strong proficiency in other business-related software.
Your Opportunity - US
We are proud to offer our employees what they value most:
Competitive compensation
Excellent extended medical, dental and vision benefits beginning day 1
401(k) matching, vesting begins day 1
Career development programs
Charitable donation matching
Paid Volunteer Hours
Paid parental leave
Family planning assistance including IVF, surrogacy and adoptions options
Wellness and mental health resources
Pet insurance offering
A culture based on our values of Passion, Integrity and Community
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#BRP
Brookfield Residentialparticipates in the E-Verify process to confirm the eligibility of candidates to work in the United States.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
As a Project Assistant at Brookfield Residential in Stafford, VA, you’ll be stepping into an exciting role that blends construction management with customer service. Your primary responsibility will be to support Construction Managers in overseeing daily operations of home construction, ensuring that each build is completed on schedule and within budget. You’ll interact regularly with homeowners, addressing their questions and concerns to create a positive experience as they navigate through the construction journey. Every day will bring new tasks, from scheduling Home Orientation Tours to coordinating with subcontractors and utility companies. You'll play a crucial role in maintaining the quality and safety standards we pride ourselves on, while also managing essential documentation and reporting. Your attention to detail will shine as you keep accurate records in our Build Pro system and ensure all required materials are on-site at the right time. Not to forget, your contributions to a safe work environment and efficiency in project delivery will be invaluable. At Brookfield Residential, you’re not just part of a company; you join a community committed to excellence in developing the best places to call home. If you have strong communication skills and a knack for organization, we invite you to consider joining our vibrant team as a Project Assistant, where you can make a real difference in the construction process and customer satisfaction.
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