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Project Assistant (Stafford, VA)

Location

Stafford - 466 Embrey Mill Road

Business

At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.

As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.

If you're ready to be a part of our team, we encourage you to apply.

Job Description

Your Team

The Project Assistant supports the Construction Managers in overseeing the day-to-day operations of home construction within specified communities. This role ensures homes are built on time, within budget, and to high standards of quality, cleanliness, and safety. The Project Assistant also serves as a key point of contact for homeowners, maintaining open communication and addressing their questions and concerns promptly. Additionally, this role involves submitting scheduling reports, documentation of homeowner interactions, and other necessary materials to the supervisor.

The location address for this role is 210 Smokebush Dr, Stafford, VA 22554.

Your Key Deliverables

Construction

  • Schedule and conduct Home Orientation Tours with customers.

  • Coordinate with subcontractors, utility companies, and other parties to ensure the construction schedule is met, adjusting as necessary.

  • Maintain detailed scheduling in Build Pro to keep all parties informed of construction status.

  • Schedule and approve inspections promptly to adhere to projected completion dates.

Material Handling

  • Ensure all required materials are on-site for trades to complete their phases as scheduled.

  • Manage subcontractors to have their materials on-site and removed after work completion, avoiding stockpiles.

  • Safeguard materials against damage, theft, and other risks.

Personnel Management

  • Supervise punch-out workers, and laborers to ensure efficient and effective work.

Customer Service

  • Conduct meetings with customers at four standard stages: Pre-Construction, Pre-Drywall, Pre-Settlement, and Post-Settlement, and maintain open communication throughout the building process.

  • Respond to homeowner calls and emails within 24 hours. Meet with homeowners on-site to address any questions or concerns.

  • Maintain a professional appearance during work hours.

  • Strive to exceed customer expectations by providing thorough, respectful, and informative responses to questions or complaints.

Reporting

  • Maintain the Build Pro scheduling and document storage site for each managed community.

  • Keep accurate and up-to-date status records for each home under construction. Inform the Manager of any homeowner questions, conflicts, or issues that require attention.

  • Submit all necessary paperwork from homeowner meetings to the main office.

Administrative Tasks

  • Assist Construction Managers with processing invoices.

  • Take and manage progress photos for customer updates.

  • Ensure proper completion of customer paperwork in the online warranty system. Complete weekly safety observations.

  • Review and comment on customer surveys in AVID.

Cost Control

  • Operate the job site within or under budget. Ensure contractors do not charge for items they are contracted to complete.

  • Monitor purchase orders closely.

Safety Management

  • Maintain a safe job site.

  • Stay informed of all safety codes and OSHA guidelines and regulations. Monitor subcontractors for safety compliance and address non-compliance issues.

  • Maintain and post all required safety information in the construction office.

Other Duties

  • Perform other duties as assigned by the Vice President of Housing Operations that are necessary but not specifically identified above.

Must Haves

  • Possesses strong interpersonal and communication skills, coupled with proficiency in standard office software and computer applications.

Nice to Haves

  • Advanced competency in Excel for data manipulation, reporting, and analysis, coupled with strong proficiency in other business-related software.

Your Opportunity - US

We are proud to offer our employees what they value most:

  • Competitive compensation

  • Excellent extended medical, dental and vision benefits beginning day 1

  • 401(k) matching, vesting begins day 1

  • Career development programs

  • Charitable donation matching

  • Paid Volunteer Hours

  • Paid parental leave

  • Family planning assistance including IVF, surrogacy and adoptions options

  • Wellness and mental health resources

  • Pet insurance offering

  • A culture based on our values of Passion, Integrity and Community

#LI-TB1

#BRP

Brookfield Residentialparticipates in the E-Verify process to confirm the eligibility of candidates to work in the United States.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Project Assistant (Stafford, VA), Brookfield

As a Project Assistant at Brookfield Residential in Stafford, VA, you’ll be stepping into an exciting role that blends construction management with customer service. Your primary responsibility will be to support Construction Managers in overseeing daily operations of home construction, ensuring that each build is completed on schedule and within budget. You’ll interact regularly with homeowners, addressing their questions and concerns to create a positive experience as they navigate through the construction journey. Every day will bring new tasks, from scheduling Home Orientation Tours to coordinating with subcontractors and utility companies. You'll play a crucial role in maintaining the quality and safety standards we pride ourselves on, while also managing essential documentation and reporting. Your attention to detail will shine as you keep accurate records in our Build Pro system and ensure all required materials are on-site at the right time. Not to forget, your contributions to a safe work environment and efficiency in project delivery will be invaluable. At Brookfield Residential, you’re not just part of a company; you join a community committed to excellence in developing the best places to call home. If you have strong communication skills and a knack for organization, we invite you to consider joining our vibrant team as a Project Assistant, where you can make a real difference in the construction process and customer satisfaction.

Frequently Asked Questions (FAQs) for Project Assistant (Stafford, VA) Role at Brookfield
What are the responsibilities of a Project Assistant at Brookfield Residential?

As a Project Assistant at Brookfield Residential, your responsibilities will include supporting Construction Managers by overseeing the day-to-day operations of home construction, ensuring timelines and budgets are adhered to. You will schedule and conduct Home Orientation Tours, communicate with subcontractors to keep projects on track, and maintain comprehensive records of all construction activities. Additionally, you will be a vital point of contact for homeowners, managing their questions and concerns promptly while contributing to their overall satisfaction.

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What qualifications are required to be a Project Assistant at Brookfield Residential?

To excel as a Project Assistant at Brookfield Residential, candidates should possess strong interpersonal and communication skills along with proficiency in standard office software. While experience in construction management is beneficial, strong organizational skills and the ability to manage multiple tasks effectively are essential. Additionally, having advanced competency in Excel for data manipulation and reporting can be an added advantage in this role.

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What does a typical day look like for a Project Assistant at Brookfield Residential?

A typical day for a Project Assistant at Brookfield Residential involves coordinating with subcontractors, managing material logistics, and supporting Construction Managers with various tasks. You will conduct meetings with homeowners at key stages of the construction process, ensuring continuous open communication. From maintaining schedules in Build Pro to overseeing safety compliance, each day brings a dynamic mix of responsibilities that play a key role in project success.

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How does Brookfield Residential support Project Assistants in their career development?

Brookfield Residential offers a range of career development programs and opportunities for growth to its Project Assistants. From hands-on training to mentorship from experienced professionals, the company is dedicated to fostering an environment where employees can expand their skills and advance their careers. Additionally, they provide benefits such as competitive compensation and extended medical coverage, which underscores their commitment to employee well-being.

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What qualities make a successful Project Assistant at Brookfield Residential?

A successful Project Assistant at Brookfield Residential embodies strong organizational skills, effective communication, and a customer-focused approach. They are proactive in problem-solving and have the ability to maintain calm under pressure, ensuring that both construction timelines and homeowner expectations are met. A passion for quality, safety, and teamwork are also crucial qualities that contribute to long-term success in this role.

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Common Interview Questions for Project Assistant (Stafford, VA)
Can you explain your experience with coordinating construction schedules as a Project Assistant?

When answering this question, detail your previous experience in construction management and how you've successfully coordinated different teams and timelines. Highlight specific tools like Build Pro that you've used to maintain schedules. Emphasize your communication skills and ability to adapt to changing circumstances.

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How do you handle conflicts that arise with subcontractors during a project?

To effectively address this question, discuss your approach to conflict resolution. Share examples of past conflicts, emphasizing your communication style and negotiation skills. It's important to illustrate your ability to remain calm and seek win-win solutions that keep the project on track.

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What strategies do you use to ensure customer satisfaction in a construction environment?

When responding, focus on your approach to communication with homeowners. Describe how you maintain open lines of dialogue and address concerns promptly. Provide specific examples where your efforts led to positive outcomes and satisfied customers, highlighting the importance of a customer-centric mindset in construction.

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Describe your familiarity with safety regulations on the job site.

Discuss your knowledge of OSHA guidelines and safety protocols you have followed in previous roles. Provide specific examples of how you've monitored safety compliance among subcontractors and the methods you employ to ensure the job site remains safe. Stress the importance of a safety-first culture in construction.

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How do you prioritize tasks when managing multiple homes under construction?

In your answer, articulate your method for prioritizing tasks based on project deadlines and homeowner needs. Mention tools or techniques you've used to track progress and how you adapt to shifting priorities while ensuring that the quality and timelines are upheld.

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Can you provide an example of a challenge you faced in construction management and how you overcame it?

When answering, detail a specific challenge you've encountered in construction management—whether it was a delay in material delivery or a scheduling conflict. Describe the steps you took to resolve the issue, emphasizing your problem-solving skills and ability to collaborate with various stakeholders.

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How do you ensure that all necessary materials are available for each phase of construction?

Address this question by explaining your experience with inventory management and communication with suppliers. Highlight any specific systems or software you've used to track materials, along with your proactive approach to prevent shortages that could delay project timelines.

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What kind of reports do you typically generate as a Project Assistant?

Share your experience with maintaining records related to project progress, homeowner communications, and budgetary constraints. Mention tools you've used to create and store reports and how you've ensured accuracy in documentation, which is crucial for project accountability and transparency.

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What role do you believe a Project Assistant plays in the success of a construction project?

In your response, clarify how a Project Assistant serves as a critical link between various stakeholders, including homeowners and construction teams. Highlight the importance of effective communication, organization, and problem-solving to drive project success and ensure high-quality outcomes.

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What do you enjoy most about working in construction management?

While answering, express your enthusiasm for the construction industry, whether it's seeing projects come to life or the challenge of problem-solving. Share moments from previous roles that you found rewarding and how they motivate you to continue in this career path, reflecting your passion for building excellent living spaces.

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MATCH
VIEW MATCH
FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 15, 2025

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