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Solutions Architect

About Builder.ai

We’re on a mission to make software development building so easy everyone can do it – regardless of their background, tech knowledge or budget.  We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. 

With a truly global footprint encompassing offices across EMEA, APAC, and the Americas, Builder.ai is driving innovation on a worldwide scale. Having secured over $450 million in funding to date, supported by prominent investors including QIA and Microsoft, the opportunity to join Builder.ai has never been more exciting.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take software development building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s mission to unlock human potential through the power of software.

In return for your skills and commitment, we offer a range of great perks, from private healthcare and discretionary variable pay or commission scheme, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the Role:

A Pre-Sales Solutions Architect, is the technical expert and trusted advisor for potential customers, guiding them through the process of specifying applications on the Builder.ai platform.

Pre-Sales Solution Architects have a key role to play to accurately specify customers’ applications so that Builder is able to consistently deliver for them - on time, within budget and achieving a high level of customer satisfaction.

Responsibilities:

  • Gain in-depth knowledge of the Builder.ai platform and its capabilities. This includes understanding the platform, journeys, features, building blocks, delivery processes, tools, partner offerings and underlying technology. Staying up-to-date with industry trends and emerging technologies in the composable software space.
  • Engaging with potential customers to understand their business challenges, functional and non-functional requirements, and desired outcomes. Conducting customer calls and meetings to gather comprehensive information about their software needs.
  • Translating customer requirements into Buildcards and Journeys for applications to be built on the Builder.ai platform. This includes identifying appropriate features, and integrations from Builder Studio, Leveraging an understanding of Builder.ai's AI-powered approach to help customers design and create apps efficiently.
  • Identifying delivery and commercial risks arising from complex or novel requirements and proposing alternative solutions to mitigate.
  • Contributing to the development of proposals and responses to RFPs (Requests for Proposals), providing technical details, solution architectures and plans.
  • Advising the customer on scoping and phasing delivery to optimize their time to value.
  • Collaborating with the sales team to identify opportunities, qualify leads, and develop winning sales strategies. Working closely with internal Architecting and product teams to ensure seamless project delivery.
  • Guiding customers through proof-of-concept (POC) projects to validate the feasibility and effectiveness of proposed solutions.
  • Building and maintaining strong relationships with customers, acting as a trusted advisor throughout the sales process and beyond.
  • Staying informed about competitor offerings and market trends in the software development industry. Continuously expanding knowledge of Builder.ai's evolving platform and services in order to communicate the most up to date solutions and capabilities.

Researching and understanding customer industries and business models to effectively tailor solutions to their specific needs.

-A bachelor's degree in computer science, engineering, or a related field is preferred. A strong understanding of software development principles, architectures, and associated technologies is essential.
-Familiarity with the concepts and benefits of composable software is highly desirable. Experience with modular architectures, APIs, and integrations is a plus.
-Exceptional listening, communication and presentation skills are essential for effectively understanding and conveying technical information to both technical and non-technical audiences. This includes the ability to articulate complex concepts clearly and concisely, both verbally and in writing.
-Ability to work collaboratively with customer and partner teams, as well as internal Builder.ai Sales, Product and Engineering teams to create winning propositions for customers.
-Ability to identify delivery and commercial risks and propose strategies alternatives and solutions to mitigate these risks
-Strong analytical and problem-solving skills are crucial for understanding customer challenges and designing effective solutions.
-The ability to think critically and creatively to address unique customer needs is essential.
-Prior experience in a customer-facing role, such as sales engineering, consulting or product development, is highly valuable.
-A proven track record of building rapport and establishing trust with customers is essential. Experience using CRM software and other relevant tools is a plus.

    • Discretionary variable pay or commission scheme dependant on your role
    • Stock options in a $450 million funded Series D scale-up company
    • Hybrid working
    • 24 days annual leave + public holidays
    • 2 x Builder family days each year
    • Time off between Christmas and New Year
    • Generous Referral Bonus scheme
    • Fully funded Private Medical Insurance 
    • Free lunch at our state of the art working environment in Gurugram
What You Should Know About Solutions Architect, Builder.ai - What would you Build?

Are you ready to take the lead as a Solutions Architect at Builder.ai? We're on a thrilling journey to revolutionize software development, and we need your expertise to help make it easier for everyone, regardless of their tech background. At Builder.ai, we pride ourselves on being the trusted advisor for our clients, ensuring their software needs are met with precision and care. Dive into a role where you'll engage directly with potential customers, understanding their unique challenges and translating those needs into actionable solutions on our innovative platform. This is not just about technical knowledge; it's about building lasting relationships and guiding customers through every phase of their software journey. You'll have the opportunity to share your insights on architectural best practices and help shape software solutions that genuinely align with our clients' visions. Working closely with our diverse and talented team, you'll be integral in developing winning proposals and strategies that not only meet but exceed expectations. Your expertise in modular architectures and APIs will shine as you adapt solutions to mitigate delivery risks and drive seamless project executions. With Builder.ai, you're not just taking a job; you're joining a family that's in constant pursuit of pushing boundaries, learning, and growing. Are you ready to unlock new capabilities and take software development building to the next level? Join us at Builder.ai, where your skills can make a world of difference.

Frequently Asked Questions (FAQs) for Solutions Architect Role at Builder.ai - What would you Build?
What are the key responsibilities of a Solutions Architect at Builder.ai?

As a Solutions Architect at Builder.ai, you will engage with potential customers to grasp their software requirements and align those with our platform's capabilities. Your responsibilities include translating customer needs into Buildcards and Journeys, proposing technical solutions to address their challenges, and collaborating with sales and product teams to ensure seamless project delivery. Additionally, you’ll be involved in conducting proof-of-concept projects, providing proposal responses, and advising clients on optimizing their project scope.

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What qualifications do I need to become a Solutions Architect at Builder.ai?

To qualify for the Solutions Architect role at Builder.ai, a bachelor's degree in computer science, engineering, or a related field is preferred. You should have a strong understanding of software development principles, architectures, and modular architectures, along with experience in customer-facing roles like sales engineering. Excellent communication and presentation skills are essential for conveying technical information effectively to various audiences.

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How does Builder.ai support the professional growth of Solutions Architects?

At Builder.ai, we encourage continual learning and professional development for our Solutions Architects. You will have unlimited opportunities to experiment, challenge the status quo, and grow your skills in a collaborative environment. Our emphasis on innovation means you'll stay updated on the latest industry trends and technologies, positioning you as a leader in the software development space.

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What technologies will I be working with as a Solutions Architect at Builder.ai?

As a Solutions Architect at Builder.ai, you will work with various cutting-edge technologies related to our software development platform. Familiarity with composable software concepts, modular architectures, APIs, and integrations will be beneficial. You'll also have the chance to utilize our AI-powered approach to enhance app design processes, making you part of a forward-thinking tech ecosystem.

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What benefits do Solutions Architects at Builder.ai receive?

Builder.ai offers an attractive benefits package for Solutions Architects that includes discretionary variable pay based on your role, stock options, hybrid working conditions, generous leave policies, and fully funded private medical insurance. Additionally, you can look forward to enjoying team-building family days and other incentives that emphasize work-life balance and employee well-being.

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Common Interview Questions for Solutions Architect
How do you approach understanding a client's specific software needs as a Solutions Architect?

When approaching a client's needs, I prioritize active listening and thorough inquiry to gather details about their business challenges and desired outcomes. I typically conduct in-depth meetings and discussions, which enables me to translate their requirements into effective solutions on our platform. Being attentive to both functional and non-functional requirements is crucial for creating tailored proposals.

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Can you describe your experience with modular architectures and APIs?

Certainly! In my previous roles, I have worked extensively with modular architectures that emphasize flexibility and scalability. I’m comfortable designing systems that leverage APIs for integration, ensuring that components can interact seamlessly. Understanding these principles not only helps me propose effective solutions but also aids in identifying potential risks in project delivery.

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What strategies do you use for risk management in projects?

I believe in identifying delivery and commercial risks early in the process by conducting risk assessments when discussing project scope with clients. By presenting alternative solutions and proposing phased delivery approaches, I help mitigate risks while ensuring the project meets timelines and budget constraints.

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How do you stay updated on the latest technologies and industry trends?

To stay informed on the latest technologies, I regularly participate in webinars, attend industry conferences, and follow leading software development blogs and publications. Engaging with professional networks and communities also provides valuable insights that I can leverage to keep Builder.ai at the forefront of innovation.

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What role does collaboration play in your work as a Solutions Architect?

Collaboration is at the heart of my role as a Solutions Architect. I work closely with sales, product, and engineering teams to create cohesive strategies that align with client objectives. By fostering open communication and sharing knowledge among team members, we develop strong, competitive proposals that meet clients' needs.

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How do you handle client feedback during the project process?

I view client feedback as crucial for improving both my approach and the project outcome. I actively encourage clients to share their thoughts during all phases. I take their insights seriously and ensure updates are communicated effectively, adapting our strategies when necessary to meet their expectations.

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How do you demonstrate the value of Builder.ai's solutions to potential clients?

To demonstrate the value of Builder.ai's solutions, I emphasize our unique blend of innovation and customer-centric approach. By showcasing successful case studies, guiding clients through proof-of-concept projects, and illustrating how our modular platform can address their specific challenges, I aim to provide compelling reasons for them to choose us as their software development partner.

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What metrics do you use to measure the success of a project?

I focus on several key performance indicators (KPIs) to assess project success, such as client satisfaction, delivery timelines, adherence to budget, and software performance post-launch. By regularly reviewing these metrics with clients, I ensure we stay aligned with project goals.

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Describe a challenging project you've worked on and how you overcame obstacles.

I recall a project with tight deadlines and complex requirements. I faced challenges in aligning many stakeholders while managing their expectations. I facilitated transparent communication, aided by risk assessments and proposed alternative solutions, which enabled us to pivot successfully and deliver a high-quality product on time.

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What tools do you use for project management and customer collaboration?

I utilize a variety of tools for project management and collaboration, such as CRM software for tracking customer interactions, project management applications for task tracking, and communication platforms for regular updates with team members and clients. These tools streamline processes and enhance transparency, fostering stronger relationships throughout the project lifecycle.

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Our AI powered platform builds software 6x faster and 70% cheaper, empowering all businesses to become software powered Build, Run and Scale any software Builder Studio Lets you build any software ...including mobile apps, websites and wearables –...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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