Business Analyst

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to 5,000 employees in 17 countries, launched over 40 products, and serve over 230 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and grow outside your comfort zone. We operate in small teams that work closely together to create incredible things.

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

As a Data Analyst, you’ll help us scale effectively by giving visibility and insights, creating and adjusting team metrics, and making sure that all our decisions are well informed. This role is part of a dynamic and entrepreneurial team.

• Work closely with our customer success organization to prioritize all data needs, unifying like teams under a standard data methodology and process
• Own book of business growth, transition planning and goal-setting methodology
• Develop and run analyses, experiments, reports, and more to enhance our user journey understanding, reveal new insights, and identify opportunities for our teams
• Contribute to improving our customer health scoring, churn prediction models, adoption, retention and growth models
• Produce automated tools and dashboards to support understanding of key sales and product metrics for various stakeholders and leadership
• Partner with the leadership team on headcount forecasting and planning

• 2-5 years experience working with very large data sets and quantitative analysis, preferably for a web or mobile company, working specifically with customer data
• Expert in SQL
• Superb analytical skills, excellent attention to detail, and the ability to draw meaningful insights from large amounts of data
• Able to apply critical thinking to new unsolved questions
• You take a problem-solving approach to everything and know how to put your business judgment and strategic thinking to work
• Plus, you’re an excellent communicator with great time management skills and a passion for analytics and data.

As Wix’s Customer Success team, we’re focused on helping Wix’s highest potential merchants achieve success through the strategic and effective use of the Wix platform and business solutions. We support each other, and are focused on continuous quality and improvement for both our customers and our team.

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At this time we are seeking NY-based candidates who can commute to our office in NYC. Our employees work in a hybrid model and are expected to be in the office at least 2 days per week

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Approximate base compensation $94,000-$110,000. In addition to base pay, you will receive company RSUs as part of the compensation package. Final package may vary and will be determined by various factors including location the role is expected to be performed, shift, candidate profile and ideal qualifications.

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In addition to a competitive compensation package and opportunities for professional growth, Wix offers comprehensive benefits to support the well-being and financial security of our employees. Our benefits include:

• Comprehensive health & life benefits including fully covered medical, dental and vision.
• Generous and flexible time off for personal recharge and special life moments
• Emotional and mental health support programs
• Allowances supporting nutrition, fitness and productivity
• 401K matching, with no vesting period
• Equity & ESPP -
• We grant RSUs (restricted share units) to all of our employees. We believe that our employees directly impact our success and thus should benefit from our successes.
• All employees are also eligible for the ESPP (Employee Stock Purchase Plan) allowing employees a unique opportunity to benefit from Wix’s success by purchasing Wix shares at a discounted rate.