Business Development Representative

A Business Development Representative (BDR) works with customers to define their goals and ensure they are connected to the appropriate sales team for the BatchService product/s of interest. As a BDR, you will generate sales leads with new and existing customers by understanding how the BatchService product suite fits the customer’s business needs. You must be motivated, detail-oriented, and curious. The BDR will work with Account Executives and Account Managers to refer prospects and customers for upsell opportunities.

• None

• Meet or exceed sales goals and expectations for quotas

• Arrange meetings with potential customers to discuss their needs
• Identify which BatchService products can benefit the customer
• Articulate customer needs correctly and accurately to the appropriate Account Manager or Account Executive
• Maintain good customer relationships while building new customer relationships
• Meet strict deadlines and respond in a timely and professional manner
• Route customer requests to the appropriate customer service and support teams
• Meet Daily/Weekly/Quarterly KPIs (Key Performance Indicators) communicated to you

• Minimum of one year of related experience in sales, customer service or relevant role in the industry

• Strong computer skills; proficient in Microsoft Office Suite; knowledge of CRMs
• Excellent written and verbal communication skills
• Pays strict attention to detail
• Able to work in a fast-paced environment with excellent time management and organizational skills
• Persuasive and unafraid to negotiate; has good business sense
• Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently
• Possesses excellent interpersonal and customer service skills

• Able to multitask while efficiently managing priorities