Business Services Associate

Skills

• 
  You're eager to prove yourself in a growing company.
  

• You understand types of business incorporations, able to understand the requirements for setting up entity in US, willing to learn the technicality / practical aspects of entity formation
  

• You have an inclination to stay updated on current / economic affairs, geographical topography of various locations in US / other countries.
  

• You are willing to liaise and collaborate with relevant teams internally to equip yourself to be able to meet the expected performance levels
  

• You're easy to talk to. You enjoy talking on the phone.
  

• You use excellent written and verbal communication with customers.

Responsibilities

• 
  Our top performers don’t let their job title or responsibilities restrict their contribution to the company. Responsibilities are not restricted to:
  

• Learn multiple entity structures across various states. If you know what are the requirements of entity setups, you can understand the customer questions / queries better.
  

• Attend to calls from the budding entrepreneurs and assist them in understanding our service offerings – customer might have questions along the length and breadth of our services.
  

• Pass on the technical query to the core team that handles the entity formation related aspects
  

• Present service offerings / product information to customers.
  

• Maintain a clean and complete CRM.
  

• Follow-up with leads who expressed interest but did not avail the services.
  

• We offer some training, although we can't practically train you on everything. Self-initiative is a must.

Why you should or shouldn’t apply:

• 
  We are a private company with zero intention of going public. This means that we have the freedom to chart our own course regarding our product offerings, our R&D priorities, and our authentic, humble, and diverse company culture. If you are looking for stock options or an "exit," you’ll be disappointed.
  

• We prefer long-term employees and invest in and support our people in order to earn their loyalty. If you're looking for a short-term gig we discourage you from applying.
  

• A genuine interest in cloud-based software is integral to your success at Zoho. If you don’t enjoy (enterprise) software, you won't enjoy the work.
  

• We care most about an individual's flexibility, values, and ambition. If job titles and status are your main concerns, this isn't the place for you.
  

• Individuals who can learn on the job and do independent research as needed are most successful at Zoho. Self-starters piece together the Zoho ecosystem best and fastest. If you're willing to jump in and learn on the job, you will be a great fit.
  

• We consciously eschew the cool tech-company vibe because we value work-life balance and a down-to-earth company culture. If a flashy campus or downtown office is important to you, you’ll likely be disappointed.
  

• We are a low-ego company. Overall, the people at Zoho have high expectations about doing great work, job satisfaction, and long-term work-life balance, and low expectations about hierarchy, status, and clout.

The most successful Zoho team members are:

• 
  At home in a diverse, multicultural workplace
  

• Quick on their feet
  

• Comfortable with ambiguity and complexity
  

• Flexible and patient, with an "all hands on deck" attitude
  

• Comfortable with giving and receiving constructive feedback for the benefit of the team
  

• Authentic

Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States.

Pay: $48,000.00 - $52,000.00 per year

Benefits:

• 
  401(k)
  
• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Vision insurance

Schedule:

• 
  8 hour shift
  
• Day shift
  
• Monday to Friday

Supplemental pay types:

• 
  Bonus pay

Ability to commute/relocate:

• 
  New Braunfels, TX: Reliably commute or planning to relocate before starting work (Required)

In-office Presence: