Call Center Representative

Job Details for Call Center Representative:

• Schedule: 3, 13 hour shifts per week, nights & weekends required
• Pay Rate: $16-$18/hr
• Fully onsite

Job Responsibilities & Description for Call Center Representative:

• This role is responsible for the accurate coordination of case management for all assistance requests by conducting research, providing assistance, and documenting case notes in accordance with Quality and Customer Service standards
• Respond to travel related inquiries in support of companies services
• Document all case management-related information using Case Management Software (CMS)
• Performs data entry, maintains files and reference manuals; and performs other clerical duties;

Job Requirements for Call Center Representative:

• 3+ years in customer service experience

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in New Jersey (NJ) – Burlington, Cherry Hill, Cranbury, Plainsboro, Princeton, Robbinsville, Swedesboro, & Trenton; and in PA – Levittown, Fairless Hills, & Philadelphia. We have openings for warehouse, assembly, production, forklift, machine operators, maintenance mechanics, receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Schedule:

• 12 hour shift
• Day shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Princeton, NJ 08540: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person