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Inside Sales Representative

Calm is seeking a passionate Inside Sales Representative to join their B2B sales team. The individual will play a key role in closing business and expanding access to mental health resources.

Skills

  • Salesforce familiarity
  • Excellent communication skills
  • Ability to handle objections
  • Detail-oriented

Responsibilities

  • Respond to inbound leads and convert them to customers
  • Perform live product demos for prospects
  • Assess and triage up-market leads to Sales Executives
  • Track data points to optimize sales efforts
  • Document interactions in Salesforce

Benefits

  • Equity
  • Comprehensive benefits
  • 401k
  • Flexible time off
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$85000 / YEARLY (est.)
min
max
$85000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Representative, Calm

Are you a passionate sales professional looking to make a real difference? Calm is seeking an enthusiastic Inside Sales Representative to join our amazing B2B sales team in a fully remote role. At Calm, our mission is to support everyone on their mental health journey, and we want you to help us expand access to our trusted resources! As an Inside Sales Representative, your primary responsibility will be to engage with inbound leads and effectively convert them into loyal Calm customers. You'll have the opportunity to showcase your expertise by conducting live product demos and communicating our unique value to prospects. The ideal candidate will thrive in a fast-paced environment, have a knack for overcoming objections, and possess a strong understanding of HR buyer challenges. You'll be closely collaborating with our Sales Executives and using Salesforce to track interactions, ensuring our sales efforts are optimized. Calm believes in professional growth, and you'll have the chance to advance your career into upmarket sales roles! If you have at least 2 years of inbound sales experience and a proven track record of exceeding quotas, we want to hear from you. Join us in this exciting journey to promote mental well-being for organizations around the world and be part of a diverse, inclusive workplace where your authentic self is welcomed and embraced!

Frequently Asked Questions (FAQs) for Inside Sales Representative Role at Calm
What responsibilities does the Inside Sales Representative at Calm have?

As an Inside Sales Representative for Calm, your day-to-day responsibilities will include responding to inbound leads, conducting product demonstrations, assessing and routing prospects to the appropriate Sales Executives, and tracking success data to optimize sales efforts. You'll play a crucial role in converting leads into clients while establishing rapport with various buyers, including senior executives.

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What qualifications are required for the Inside Sales Representative position at Calm?

To qualify for the Inside Sales Representative position at Calm, candidates typically need at least 2 years of inbound sales experience, a proven track record of exceeding annual quotas, and excellent verbal and written communication skills. Familiarity with Salesforce and a strong understanding of HR and employer-sponsored healthcare services are also advantageous.

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How does Calm support mental health through the Inside Sales Representative role?

In the Inside Sales Representative role at Calm, you'll contribute to supporting mental health by promoting Calm's suite of B2B solutions to organizations. This includes utilizing tools like HIPAA-compliant resources and clinical programs, helping organizations bridge the care gap and addressing workplace mental health challenges effectively.

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What is the desired experience for an Inside Sales Representative at Calm?

Calm looks for candidates with a successful history in inbound sales, ideally with experience selling to HR and Benefits teams. The successful Inside Sales Representative should have a strong grasp of challenges faced by HR buyers and the ability to communicate value propositions effectively, backed by at least 2 years of experience.

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What opportunities for advancement exist for an Inside Sales Representative at Calm?

As an Inside Sales Representative at Calm, you will be in a position to seize advancement opportunities into upmarket sales roles as you demonstrate your ability to close business and manage relationships with higher-level prospects. Calm values career growth and encourages employees to seek out opportunities to develop their skills and advance within the company.

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Common Interview Questions for Inside Sales Representative
Can you describe your sales process as an Inside Sales Representative?

When discussing your sales process, it’s essential to outline your steps clearly, from prospecting and qualifying leads to conducting demos and closing sales. Demonstrating your understanding of a structured approach shows that you’re organized and goal-oriented.

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How do you identify and overcome client objections in your sales approach?

Discuss your technique for acknowledging objections gracefully, asking clarifying questions, and demonstrating how your product meets the client’s needs. This conveys your ability to engage in constructive conversations and find solutions to their concerns.

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What strategies do you use to stay organized and manage your pipeline?

Explaining your reliance on tools like Salesforce to document interactions and manage your pipeline effectively is key. Share techniques you use for prioritization and maintaining follow-up schedules to demonstrate your organizational skills.

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How do you tailor your sales pitch based on the unique needs of each prospect?

Provide examples of how you research prospects to understand their specific challenges and adapt your sales message accordingly. This highlights your ability to personalize your approach, which is crucial for inside sales success.

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Can you give an example of a particularly challenging sale and how you closed it?

By telling a compelling story about a challenging sale you successfully closed, including any techniques or strategies you used to win over a hesitant client, you demonstrate your persistence and creativity as a salesperson.

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What role does teamwork play in your success as an Inside Sales Representative?

Elaborate on your collaborative working style, emphasizing your ability to communicate and liaise with Sales Executives and other team members to enhance overall company performance and achieve sales goals.

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How do you keep up-to-date with industry trends and technology to inform your sales strategy?

Discuss methods you employ to stay informed, such as reading industry publications, attending webinars, and networking with other professionals. This shows your commitment to continuous learning and adaptation in a dynamic field.

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Why do you want to work for Calm as an Inside Sales Representative?

Articulate your alignment with Calm's mission of promoting mental health. Connecting your personal passions or experiences with mental health initiatives to Calm’s core values emphasizes your enthusiasm for the role.

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What metrics do you track to measure your success in sales?

Discuss the importance of tracking key performance indicators (KPIs) such as conversion rates, sales cycle length, and follow-up effectiveness. This indicates your results-driven mindset and analytical skills.

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How do you handle rejection in sales?

Be honest about how rejection is a part of the sales process. Share your strategies for maintaining a positive attitude, learning from the experience, and moving forward, which showcases your resilience and determination.

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Calm is a multifaceted mental health brand with the #1 app for sleep, meditation, and relaxation, with over 150 million downloads and 2.5M 5-star reviews.

58 jobs
MATCH
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BADGES
Badge ChangemakerBadge Flexible CultureBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Mission Driven
Social Impact Driven
Empathetic
BENEFITS & PERKS
Dental Insurance
Health Savings Account (HSA)
Vision Insurance
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$85,000/yr - $85,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 10, 2025

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