Canada - Corporate Services - (Hybrid - Toronto)

As the Operations Manager at Capco, you will oversee the daily operations, optimize supply and demand, and drive process improvements. Additionally, you'll provide financial advisory to senior leadership, coordinate financial planning processes, and support regional growth strategies.

To qualify for the Operations Manager role at Capco, you should have at least 5 years of experience in the financial services or consulting industry, a background in Business, Economics, Accounting, or Finance, and strong analytical and communication skills.

The Operations Manager plays a critical role in analyzing and monitoring financial performance, presenting actionable solutions, and ensuring compliance with regulations, which all contribute to the overall financial health and profitability of Capco.

In the Operations Manager position at Capco, you'll leverage advanced Excel modeling skills and tools like Peoplesoft and Anaplan to prepare project costing and pricing models, helping to deliver precise financial insights.

Capco offers a collaborative and inclusive environment where individuality is celebrated. As an Operations Manager, you will be part of a team that encourages creativity and supports continuous learning and professional growth.

In responding to this question, showcase specific examples of complex financial models you have developed, emphasizing your analytical skills and attention to detail. Describe the impact these models had on business decisions.

To answer effectively, explain your process for evaluating task urgency and importance, and share techniques such as time management tools or frameworks that help you stay organized and focused on achieving results.

Discuss your approach to gathering data, conducting analyses, and presenting your findings. Highlight how you ensure your recommendations are data-driven and align with the organization's strategic goals.

Provide an example of a conflict you successfully resolved by demonstrating effective communication and problem-solving skills. Emphasize your ability to foster collaboration and maintain a positive team environment.

Describe your familiarity with financial regulations and compliance processes, sharing specific instances where you ensured adherence and how you communicated these protocols to your team.

Outline your methods for identifying training needs and developing materials. Provide examples of successful training sessions you've facilitated and the positive outcomes for team performance.

Choose a specific process you improved, detailing the steps you took, the analysis performed, and the resulting efficiencies gained. Highlight the positive impact this had on the broader team or organization.

Emphasize the importance of clear, transparent communication in fostering collaboration and success. Discuss your strategies for maintaining open lines of communication with both your team and senior leaders.

Explain your proficiency with Excel, outlining specific advanced functions and tools you are familiar with (like pivot tables, VLOOKUP, and data analysis tools) and how these skills enhance your ability to deliver financial insights.

Reflect on your interest in the financial services sector and how Capco's innovative approach and culture align with your career ambitions. Be sure to mention what specifically excites you about the role and the organization.