As a Part-Time Sales Supervisor at Michael Kors, your primary responsibilities include achieving personal and store sales goals, providing staff supervision and guidance, and maintaining the highest levels of customer service. You will develop personal sales techniques, assist associates in enhancing their sales strategies, and ensure compliance with all company policies. Additional duties include coordinating with the store manager on inventory management, training staff on register usage, and keeping the store visually appealing.

To be considered for the Part-Time Sales Supervisor role at Michael Kors, you should have a minimum of 2 years of specialty retail experience. A strong interest in fashion and market trends, excellent customer service skills, and the ability to lead and inspire a team are essential. Additionally, you should be organized and detail-oriented to handle store operations and compliance effectively.

Michael Kors is committed to creating a diverse and inclusive workplace for all employees, including Part-Time Sales Supervisors. The company believes in inspiring change and growth within their teams, valuing various perspectives as a pathway to success. They encourage all employees to adhere to professional grooming and image standards while providing support through training programs and accommodations when needed.

The salary for the Part-Time Sales Supervisor position at Michael Kors varies based on role requirements, skill set, and years of experience, ranging from local minimum wage up to $24.00 per hour. Michael Kors is transparent about compensation and provides fair salaries to all employees, ensuring they reflect the individual's contributions and expertise.

Candidates interviewing for the Part-Time Sales Supervisor role at Michael Kors can expect a friendly and engaging interview process that focuses on their retail experience, customer service skills, and understanding of fashion trends. The company values inclusivity and accessibility, encouraging candidates to reach out for accommodations if needed. Questions will likely cover leadership experiences, sales strategies, and how candidates approach problem-solving in customer interactions.

To motivate my team as a Part-Time Sales Supervisor, I focus on setting achievable goals, celebrating small wins, and providing constructive feedback. Creating an engaging environment through team-building activities and open communication helps everyone feel valued and engaged.

In my previous role, I successfully turned a customer's initial disinterest into a sale by actively listening to their needs, offering personalized product recommendations, and highlighting the benefits. Following up with the customer post-sale helped build a long-term relationship that led to repeat business.

I emphasize training staff on active listening and understanding customer needs, encouraging them to go above and beyond in service. Regularly monitoring service levels through feedback and mystery shopping also helps me maintain and improve our customer service standards.

I handle difficult customer situations by approaching the issue calmly and professionally. I listen to their complaint without interrupting, empathize with their feelings, and work collaboratively to find a resolution while keeping the company's policies in mind.

As a Sales Supervisor, I prioritize clean, organized displays with strategic product placement that tells a story. I ensure that seasonal changes are implemented instantly and that high-demand items are easily accessible to promote sales.

I approach training new staff by first introducing them to the company culture, followed by hands-on training that gradually covers store operations, product knowledge, and customer service techniques. Ongoing mentoring and feedback ensure they feel supported throughout their training.

My experience with inventory management includes tracking stock levels, placing timely orders, and ensuring that all shipping and receiving procedures are followed accurately. I’ve also developed strategies to minimize shrinkage and optimize inventory turnover rates.

I set SMART goals that are Specific, Measurable, Achievable, Relevant, and Time-bound. Regularly reviewing these goals and providing consistent feedback ensures that my team stays motivated and focused on achieving our targets.

Building a loyal clientele involves personalizing the shopping experience. Following up with clients, remembering their preferences, and offering exclusive promotions helps create a strong bond, fostering customer loyalty.

In my previous role, I initiated a customer loyalty program that encouraged repeat visits. By tracking customer purchases and offering rewards, I saw a significant increase in sales and stronger customer retention.