What Collections contributes to Cardinal Health
Collections is responsible for the collection of customer accounts receivable, credit hold decisions, and the development and negotiation of payment plans.
Responsibilities
Managing Cardinal Health's large acute customer accounts to ensure delinquency is minimized by collecting payments timely, collaborating with the sales and pricing teams, identifying and coordinating dispute resolution, and administering credit policies and standards
Responsible for researching overdue account balances and recommending appropriate action in order to collect payment
Maintaining open communication with customers and working to resolve any issues preventing payment while still maintaining a positive relationship
Organizing workload effectively, proactively working with customers to ensure commitments are met, and raising issues and recommendations to management
Qualifications
High School diploma, GED or equivalent, or equivalent work experience preferred
Bilingual: Spanish preferred
Strong experience within Microsoft applications
Ability to troubleshoot and research payment issues
Strong interpersonal, verbal and written communication skills
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Anticipated hourly range: $17.90 per hour - $26.87 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Application window anticipated to close: 05/12/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Are you ready to take the next step in your career? Cardinal Health is looking for a Collections Senior Coordinator in Florida to join our dynamic team. In this role, you'll be at the forefront of managing large acute customer accounts, ensuring timely collection of receivables while fostering positive relationships with our clients. Your responsibilities will involve negotiating payment plans, investigating overdue balances, and collaborating closely with sales and pricing teams to identify disputes and implement resolution strategies. Strong communication skills are a must, as maintaining open lines of dialogue with customers is essential in resolving issues that prevent timely payments. We're not just looking for someone who can crunch numbers – your ability to troubleshoot and research payment issues will be key in making informed decisions. Our ideal candidate will possess a high school diploma or equivalent, with a strong proficiency in Microsoft applications. A bilingual capability in Spanish is preferred, as it helps us serve our diverse customer base. At Cardinal Health, we celebrate a workplace culture that values diverse experiences and thoughts. Join us, and not only will you enjoy competitive pay and benefits, but you'll also be part of an inclusive environment that encourages you to be your authentic self every day. We can’t wait to see what you bring to our team!
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