Senior Site Reliability Engineer I - job 1 of 2

As a Senior Site Reliability Engineer I at Careem, you'll be pivotal in developing our distributed monitoring system to ensure it meets the functional, scalability, and reliability needs of our operations. Your role includes designing architect solutions, mentoring colleagues, collaborating with engineers and product owners, and building high-quality systems that offer valuable insights into system events.

Candidates applying for the Senior Site Reliability Engineer I role at Careem need a minimum of 5 years of experience with monitoring systems like Prometheus, NewRelic, or AppDynamic, along with expertise in developing applications in OOP languages such as Java or Python. Additionally, strong knowledge of Kubernetes and experience with AWS cloud infrastructure are pivotal for success in this role.

Careem is dedicated to fostering professional development for Senior Site Reliability Engineers by providing a vibrant work environment where learning and growth are highly encouraged. You will have opportunities to work alongside experienced colleagues, engage with innovative projects, and access various resources designed to help you advance your career.

As a Senior Site Reliability Engineer I at Careem, you will utilize a variety of tools and technologies, including monitoring systems like Prometheus and NewRelic, Kubernetes for container orchestration, and AWS for cloud infrastructure. Your expertise in infrastructure automation and developing dashboards will also play a critical role in this dynamic environment.

Work-life balance for a Senior Site Reliability Engineer I at Careem is fostered through flexible work arrangements. You'll experience a hybrid model where you can work four days in the office and one day from home, along with an additional allowance to work remotely from anywhere in the world for up to 30 days each year, all while enjoying unlimited vacation days.

In my previous roles, I've heavily utilized automation tools to streamline various processes. By focusing on Infrastructure as Code (IaC) practices, I was able to reduce deployment times and mitigate human error, leading to increased system reliability and efficiency.

I've worked extensively with monitoring systems like Prometheus and NewRelic. To ensure they meet business requirements, I engage in regular stakeholder discussions to define KPIs, use feedback loops for continuous improvement, and conduct thorough testing before deployment.

I prioritize transparent communication and regular updates. By engaging in joint planning sessions and utilizing collaborative tools, I ensure that everyone's goals are aligned, which helps in effectively addressing potential challenges early on.

In my last project, we faced significant downtime due to an unmonitored scaling issue. I implemented a new monitoring dashboard that provided real-time metrics, allowing us to adjust resources dynamically. This not only enhanced system performance but also improved user satisfaction significantly.

I focus on utilizing open-source tools where possible and centralizing workloads to optimize resource usage. Regular cost reviews and employing a DevOps mindset help keep an eye on expenditures while ensuring high quality in our solutions.

I mentor junior engineers by involving them in pair programming sessions, conducting code reviews, and recommending valuable resources for self-learning. Encouraging them to lead smaller projects helps them gain confidence and hands-on experience.

I have extensive experience with Kubernetes for orchestration of containerized applications, which is crucial for ensuring the scalability and resilience of applications. It allows us to manage deployments smoothly and respond dynamically to increasing traffic.

Documentation plays a vital role in knowledge sharing and ensuring that processes are repeatable. I emphasize maintaining up-to-date documentation to aid both current team members and future hires in understanding our systems and practices.

When handling incidents, I follow a structured incident response plan, ensuring clear communication with stakeholders. Post-incident, I conduct a blameless post-mortem analysis to derive actionable insights, which helps prevent similar issues in the future.

I've implemented Infrastructure as Code using tools like Terraform and Ansible to automate the provisioning and management of infrastructure. This approach not only reduces errors but also enhances transparency and repeatability, crucial elements for maintaining a reliable environment.