Customer Service Representative - Italian and English
Catawiki is a unique marketplace for buying and selling exceptional objects. They are looking for a Customer Service Representative fluent in Italian and English to engage and support their customers.
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Skills
Professional communication in Italian and English
Analytical thinking
Experience in customer service
Multitasking in communication channels
Responsibilities
Address and resolve customer queries via email, phone, and social media
Mediate disputes between sellers and buyers
Provide excellent customer support to ensure customer satisfaction
Collaborate with other departments to improve customer experience
Benefits
Health Insurance from day 1
Work From Home Allowance
Commuting coverage
Learning and Development initiatives
To read the complete job description, please click on the ‘Apply’ button