Business Systems Administrator

The Business Systems Administrator is responsible for managing and maintaining the company’s business systems with a primary focus on NetSuite ERP. This role ensures the systems run smoothly, efficiently, and meet the business needs. The ideal candidate will have extensive experience with NetSuite, strong technical skills, and the ability to manage multiple tasks and projects simultaneously.

This position reports directly to the CFO. This is a hybrid role, with 2-3 days a week in person at our Brooklyn Navy Yard office.

• Manage and maintain the NetSuite ERP system, including configurations, customization, and updates.
• Ensure data integrity and perform regular system audits.
• Develop and implement user roles and permissions.
• Provide end-user training and support for NetSuite functionalities.
• Integrate NetSuite with other business applications.
• Identify opportunities for system enhancements and work with stakeholders to implement improvementsMonitor system performance and troubleshoot issues promptly.
• Lead and manage NetSuite-related projects, including new implementations, upgrades, and migrations.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Create and maintain project documentation, including timelines, milestones, and deliverables.
• Develop and maintain custom reports, dashboards, and saved searches in NetSuite.
• Provide insights and analysis to support business decision-making.
• Work with business units to identify reporting needs and deliver accurate, timely data.
• Ensure compliance with data security policies and regulatory requirements.
• Implement and manage data backup and recovery processes.
• Conduct regular security reviews and system audits.
• Provide ongoing support to NetSuite users, addressing technical issues and system errors.
• Coordinate with NetSuite support and other vendors for issue resolution.
• Maintain system documentation, including user guides and technical manuals.

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 3-5 years of experience in business systems administration.
• At least 2 years of hands-on experience with NetSuite ERP.
• Proficiency in NetSuite administration, including SuiteScript, SuiteFlow, and SuiteTalk.
• Experience with system integration tools and techniques.
• Strong understanding of business processes and workflows.
• Excellent problem-solving and analytical skills.
• Strong project management abilities.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• NetSuite Administrator Certification preferredExperience with other business systems (e.g., CRM, HRIS, financial systems) preferredKnowledge of SQL and data analysis tools preferred