Manager, Security Operations

Job DescriptionWe are at the forefront of transforming the future of technology in the financial industry, and we seek curious, practical individuals to help us pave the way. Our team is not intimidated by taking calculated risks, as they relish a good challenge and are eager to engage in problem-solving. As a member of our team, you will work alongside like-minded experts in a culture that is deeply rooted in innovation and progression. Join us to be part of a transformative journey that can shape the industry's future.We are seeking a Manager, Information Security Operations to work remotely out of one of our offices, Dallas TX, San Diego, CA, El Segundo, CA Shamburg IL, Denver, CO Dubuque, IA and ST. Cloud, MNThe Manager, Information Security Operations, will be responsible for leading a security operations team and reporting to the Senior Manager, Security Operations. They will provide technical guidance, and manage activities such as hiring, training, and evaluating Security Operations Center (SOC) staff. They will also develop policies and procedures and keep the team informed about security operations issues and concerns. This role will detect and respond to cyber security threats to ensure the organization operates securely. They will also manage financial activities, assess incident reports, and develop and implement crisis communication plans.What you will do:• Understand the internal SOC technologies and security feeds (firewall, router, switch,) for device upgrades and patches for remediation and eradication procedures.• Analyze and evaluate network, system, and security alerts performing triage to include determining scope, urgency, and potential impact, and identifying the specific vulnerability.• Ensure adequate/skilled staffing.• Lead and develop a well-trained SOC Team with core competencies necessary to manage risk, stay ahead of security threats, or position the team to effectively mitigate risk.• Lead the response to significant Security incidents, ensuring the SOC team is effectively responding.• Provide oversight for and ensure completion of routine activities related to travel, events, and executive security.• Oversee all enterprise-wide incident reporting, including review for compliance with established standards and appropriate follow-up activities.• Responsible for administrative and other support duties, including scheduling, training, onboarding, and collection of metrics.• Monitor email inboxes, work order service requests, and all communications devices.• Monitor ServiceNow ticket age and total(s) daily.• Delegate unassigned newly submitted tickets to analysts keeping in mind current workloads and availability.• Develop policies and procedures and keep the direct manager informed about security operations.What you need to have:• 7 years of relevant experience with a combination of functional technical experience with aspects of major enterprise business systems and related technologies.• Familiarity with industry-standard frameworks (NIST, ISO, PCI). FINRA and SEC standards are a plus.• A results-driven individual who can manage multiple complex assignments, and manage assignments based on criticality, in a timely and professional manner.• Ability to manage expectations with multiple stakeholders on projects and programs in conjunction with the information security team.• Demonstrated personal integrity, the ability to professionally handle confidential matters, and exhibit the appropriate level of judgment and decision-making commensurate with the position and responsibilities.• Deep understanding of measurement and key performance indicators for successful operations center environments.• Outstanding communication capabilities, written and oral, with an emphasis on prompt, transparent, and appropriate targeting for incident-related notifications.• Experience in security tools (Example: Splunk, CrowdStrike, Qualys, ServiceNow, Google GCP, etc.)• Experience coordinating the delivery of projects.• Experience presenting project plans to senior leadership.• Experience communicating across a diversity of areas (e.g., legal, regulatory [FINRA, SEC], finance, PR, and external industry groups).• Bachelor's degree in a technical field such as Computer Science, Information Security, Information Technology, Computer Engineering, or Information Systems.• Experience with scripting languages: Python, JavaScript, and Perl.CompensationThe salary range for this role is $165,000- $215,000 plus competitive performance-based bonus. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations.#LI-RemoteAbout UsWhat we give you in return:Not many teams can say that they support people's dreams coming to life... We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:• Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship• Easy access to mental health benefits to meet our team members and their families where they are• 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities• 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years• Paid parental leave to support all team members with birth, adoption, and foster• Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more• Employee Assistance Program (EAP), LifeLock, Pet Insurance and moreAbout Cetera Financial Group:Cetera Financial Group® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology."Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities.Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.Agencies please note: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.