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Senior Commissions Analyst

The Accounting and Financial Operations team at Chainalysis is focused on building the appropriate accounting rigor and infrastructure while simultaneously maturing and transforming back office operations. We strive to grow our processes, operations, and team to meet the rapidly expanding needs of the business. We seek to match the pace of innovation of the business and to deliver real time and meaningful insights.

As a Senior Commissions Analyst, you'll help ensure sales teams are properly incentivized and compensated for their efforts in accordance with sales, accounting, and budgeting policies.  You'll assist in optimizing key processes following best practices in a way that scales with Chainalysis’s hyper-growth and sets the company up for future success.

In this role, you’ll: 

  • Responsible for day-to-day commission administration in CaptivateIQ or similar sales commission system, resulting in accurate and timely commission payments

  • Create, validate, and audit monthly reports to ensure the accuracy and completeness of commission crediting and payout results

  • Troubleshoot and resolve calculation and data errors within the tool

  • Respond to compensation-related inquiries from the Sales Team in an effective and timely manner

  • Perform configuration, testing, and other support activities related to plan, quota, and policy changes

  • Calculate commission/incentive award payments to sales personnel based on commission plan provisions

  • Prepare key monthly commission reconciliation reports including reporting of monthly commission and sales attainment metrics

  • Proactively identify, develop, and implement process improvements, documenting desktop procedures and training documentation to achieve efficiencies and scalability

  • Generate internal documentation on compensation plans, reporting guidelines and compensation related FAQs and manage employee inquiries


We’re looking for candidates who have:  

  • 5+ years of experience

  • Bachelor’s degree in Business, Economics, Finance or Accounting or similar field

  • Excellent communication skills and ability to partner effectively across functions and levels throughout the company

  • Strong attention to detail and accuracy, coupled with big-picture strategic understanding

  • Possess strong organizational and time management skills

  • Capable of taking initiative to drive process change and improvements

  • Ability to work independently in a fast-paced, dynamic setting while maintaining accuracy and delivering against deadlines

Nice to have experience: 

  • Experience with sales commission tools (CaptivateIQ, Xactly, or similar) 

  • Experience with SalesForce 

  • Experience with Tableau, Periscope, or Looker to create reports and dashboa

About Chainalysis

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

You belong here. 

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture. 

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you. 

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What You Should Know About Senior Commissions Analyst, Chainalysis

Join the dynamic team at Chainalysis as a Senior Commissions Analyst, where you’ll play a vital role in ensuring our sales teams are effectively incentivized and compensated! You’ll dive deep into our financial infrastructure, ensuring that our commission systems are functioning optimally within a fast-paced environment. With over five years of experience under your belt, you'll manage day-to-day commission administration in tools like CaptivateIQ, ensuring timely and accurate payments. You'll create, validate, and audit monthly reports to ensure each team member receives their just rewards, while also troubleshooting any discrepancies that arise along the way. In your role, you'll handle critical inquiries from our Sales Team with efficiency and clarity, navigating the intricacies of commission calculations and incentive awards seamlessly. Your strong organizational skills will shine as you proactively implement process improvements, driving efficiency across the board. At Chainalysis, we value diverse perspectives and are committed to fostering an inclusive environment where every voice is heard. As we continue to grow and adapt in the blockchain innovation space, your expertise will help us scale our operations and set the stage for future success. If you're ready to make a meaningful impact and work alongside passionate professionals at a company leading the way in blockchain transparency, Chainalysis is where you belong!

Frequently Asked Questions (FAQs) for Senior Commissions Analyst Role at Chainalysis
What does a Senior Commissions Analyst do at Chainalysis?

A Senior Commissions Analyst at Chainalysis manages the day-to-day operations of commission administration, ensuring accurate and timely payments for sales teams. This role involves creating and auditing reports, troubleshooting errors, and responding to compensation-related inquiries. The analyst plays a pivotal role in optimizing processes to support the company's rapid growth while adhering to best practices in sales and accounting.

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What qualifications are needed for the Senior Commissions Analyst position at Chainalysis?

To qualify for the Senior Commissions Analyst role at Chainalysis, candidates should have at least 5 years of experience in a similar position and hold a Bachelor's degree in Business, Economics, Finance, Accounting, or a related field. Strong communication abilities, attention to detail, and proficiency in sales commission tools like CaptivateIQ or Xactly are also important.

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What tools do Senior Commissions Analysts use at Chainalysis?

At Chainalysis, Senior Commissions Analysts primarily work with sales commission systems such as CaptivateIQ and may also utilize SalesForce and reporting tools like Tableau or Looker to facilitate accurate commission calculations and generate insightful reports.

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How does the Senior Commissions Analyst contribute to Chainalysis's growth?

The Senior Commissions Analyst at Chainalysis contributes to growth by ensuring sales personnel are compensated accurately, which boosts morale and performance. By optimizing commission processes, the analyst helps the company scale efficiently in line with its rapid growth, enabling better financial operations and strategic decision-making.

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What kind of work environment can a Senior Commissions Analyst expect at Chainalysis?

A Senior Commissions Analyst at Chainalysis can expect a fast-paced and dynamic work environment that values innovation and collaboration. The company nurtures a culture of diversity and inclusion, promoting professional development and providing opportunities to work alongside talented individuals who are passionate about blockchain technology.

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What career development opportunities does Chainalysis offer for a Senior Commissions Analyst?

Chainalysis is committed to the professional growth of its employees. As a Senior Commissions Analyst, you can expect access to various training programs, mentorship opportunities, and involvement in cross-functional projects. The company encourages continuous learning and offers resources to develop skills relevant to your career path.

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What is the application process for the Senior Commissions Analyst role at Chainalysis?

To apply for the Senior Commissions Analyst position at Chainalysis, interested candidates should submit a detailed resume and cover letter that highlight their relevant experience and skills. The application process typically includes an initial screening, interviews with key stakeholders, and an evaluation of cultural fit within the company.

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Common Interview Questions for Senior Commissions Analyst
Can you describe your experience with commission management systems?

When answering this question, highlight your specific experience with commission management tools like CaptivateIQ or Xactly, detailing how you used these systems to streamline commission processing and ensure accurate payments. Mention any relevant projects and outcomes that demonstrate your proficiency.

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How do you ensure accuracy in commission calculations?

To ensure accuracy in commission calculations, it's important to implement a thorough review process. Describe your methodology for double-checking data, validating reports, and troubleshooting errors, emphasizing your keen attention to detail and systematic approach.

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What strategies do you use to effectively communicate with sales teams?

Effective communication with sales teams is key. Discuss your proactive approach to addressing their inquiries, such as setting up regular check-ins or providing clear documentation about commission structures, ensuring transparency, and being approachable for any questions they may have.

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Can you provide an example of a process improvement you implemented in a previous role?

When discussing process improvements, recount a specific instance where you identified inefficiencies in commission processing. Outline the steps you took to enhance the process, the challenges faced, and the positive outcomes achieved, including increased efficiency or accuracy.

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How do you stay updated on best practices in commission analysis?

To stay current on best practices, mention your commitment to professional development. This could include attending workshops, webinars, networking with industry peers, or reading relevant publications. Highlight any certifications you've pursued that enhance your knowledge in commission management.

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What metrics do you consider when analyzing commission data?

When analyzing commission data, focus on key metrics such as total commissions paid, sales attainment rates, and the correlation between sales performance and commission structures. Discuss how analyzing these metrics helps drive decision-making and supports healthy sales team dynamics.

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Describe a challenging situation you faced as a Commissions Analyst and how you resolved it.

Share a specific challenge you encountered, perhaps related to discrepancies in commission payouts or system-related issues. Detail the steps you took to identify the root cause, how you collaborated with different teams to resolve it, and the lessons learned from the experience.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, prioritization is crucial. Explain your approach to assessing urgency versus importance, perhaps using tools like to-do lists or project management software. Share an instance where your organizational skills helped meet key deadlines without compromising quality.

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What role does collaboration play in the Senior Commissions Analyst position?

Collaboration is essential in the Senior Commissions Analyst role. Discuss how working closely with sales, finance, and operations teams facilitates better communication and accuracy in commission-related matters. Share examples of how collaboration has led to successful outcomes in past roles.

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What do you think is the biggest challenge for a Senior Commissions Analyst in a tech company like Chainalysis?

Address potential challenges, such as maintaining accuracy in rapidly evolving commission structures or scaling processes quickly in response to hyper-growth. Discuss your strategies for adapting to these challenges, emphasizing resilience and proactive problem-solving.

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DATE POSTED
November 26, 2024

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