Account Executive III - Client Success

About UsChannel Bakers is a data-driven eCommerce agency specializing in driving sales and brand growth. We help brands unlock their full potential on Amazon and other major platforms by crafting compelling narratives, optimizing product visibility, and leveraging advanced analytics. Our expertise lies in understanding the complex retail landscape and developing tailored strategies that resonate with consumers. With a focus on expanding market share rather than simply shifting it, we deliver measurable results and long-term success for our clients.By combining creative storytelling with data-driven insights, we create impactful campaigns that drive brand awareness and conversions. Our team of experts is dedicated to staying ahead of industry trends and providing exceptional service to our clients.Position PurposeYou'll collaborate with a team to develop and execute comprehensive media plans for mid-sized clients poised for expansion. Your role involves leading client relationships, conducting business reviews, and managing advertising budgets. Strong communication, analytical, and leadership skills are essential as you'll motivate your team, identify new opportunities, and ensure successful campaign execution. A passion for the industry, adaptability, and a results-oriented mindset are crucial to thriving in this dynamic role.You'll be responsible for driving client revenue, building strong relationships, and fostering a collaborative team environment. A keen understanding of market trends, coupled with the ability to make informed decisions under pressure, will be instrumental in achieving your goals. Your ability to adapt to change, overcome challenges, and consistently exceed expectations will be key to your success.Key Responsibilities• Support and design strategy through hard data, customer behavior insights and metrics to drive client sales and brand awareness.• Focus on growing revenue, selling services, and deepening our client's relationships with Channel Bakers.• Communicate regularly with clients via calls, email and in person meetings to assess advertising campaign performance and strategy.• Maintain validity of any necessary or mandated platform or partner certifications that are required of your role• Support the Strategic Account Director with strategic client or team needs• Support Account Managers and Advertising Specialists to ensure their tasks are completed accurately and on time• Responsible for digital insertion order (media authorization form) and SOWs• Manage CRM and keep client data up to date• Work collaboratively with the Finance team to facilitate the organized tracking and prompt settlement of client invoices, maintaining precision and timeliness• Assists with developing training materials as needed• Respond promptly to ad hoc client requests and team requests, demonstrating flexibility and a commitment to exceptional teamwork and client service• Communicate and collaborate cross-functionally within Channel Bakers and other key stakeholdersQualifications And Requirements• 5+ years in a sales role within eCommerce, online marketing or advertising in a fast moving, client facing environment• 2-3 years of Amazon Advertising experience required and exposure to Demand Side Platform (DSP) and Amazon Marketing Cloud significant advantage• Experienced at driving incremental revenue, fostering new relationships, and deepening existing ones.• Experience of working on high performing teams and supporting the developing talented individuals• Strong analytical and qualitative skills - numbers don't scare you!• Degree in Public Relations, Marketing, Advertising or Communications preferred.• Business fluency in 2+ market relevant languages (including English)• Proficient user of standard office software (MS Office etc.). Intermediate or advanced excel skills are an advantage.• Proven track history of driving your own professional and personal development.Position Details• Office Location: Anaheim, CA or Remote in US• Reports To:Director of Strategic Accounts• Travel: Occasional overnight travel required about 20% of the time• Hours: Full - Time (Mon - Fri 8am to 5pm) with flexible working potentialPerks @ Channel Bakers• Flexible Working Options• Flexible Paid Time Off• Fully vested 401K with up to 4% employer match• Highly competitive medical, dental and vision insurance• Life insurance and long-term disability insurance• Flexible Spending Account (FSA)• Access to Pet, Identity Theft and other insurances at heavily discounted group rates• 'Absurd' Fridays (Summer Friday afternoons off)• Paid volunteer time• Employee Assistance Program• Ergonomic workstations with standing/sitting desks• Regular team social events• Stocked kitchen with snacks and beverages• Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the Employee. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.Working at Channel BakersWorking at Channel Bakers is a job like no other.We take pride in our culture and our sense of community. We strive to offer a fun and engaging environment to help our Bakers bring their best and authentic selves to work daily. We regularly take time to connect and have fun together as a team. We get to work alongside some incredibly talented co-workers and partner with some of the world's most prolific and inspirational brands. We are proud to have a very diverse team of Bakers from the US, Germany, France, Brazil, Scotland, India, Taiwan, and Mongolia, just to name a few! We are a truly global organization headquartered in California with offices in Taiwan, China, the Philippines, and the UK.Our core tenet is that we exist to help people, which is at the heart of all that we do. We enjoy the challenge of new and unfamiliar tasks; change is our normal, and we can shift gears comfortably. We love to exceed our work and personal goals, and most importantly, we are dedicated to exceeding our clients' expectations. We value self-development; it helps us help others better.• We are an e-Verify employer*