Account Manager, Mid-Market at Checkr in San Francisco, California

About Checkr

Checkr builds people infrastructure for the future of work. And we believe everyone should have a fair chance to work. That's why we've designed a faster—and fairer—way to screen job seekers. Established in 2014 and valued at $5B, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping thousands of companies like Uber, Instacart, Netflix, Compass Group, and Adecco to hire great new people with an experience that’s fast, smooth, and safe.

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr has been recognized as one of BuiltIn's 2023 Best Places to Work in the US and is a Y Combinator 2023 Breakthrough Company and Top Company by Valuation.

About the team/role

Checkr is seeking a Senior Account Manager with proven relationship management experience to monitor our clients' needs and ensure they receive products and services on time. In this role, your responsibilities are to manage our Enterprise accounts while partnering with Customer Success to ensure customer happiness and health. You must closely monitor client portfolios and work to recognize opportunities for increasing company revenue while in parallel managing the end to end renewal process.

What you’ll do

• Cultivate relationships with clients to ensure their satisfaction with our products and services
• Review client portfolios and communicate upgrades or other opportunities that may benefit them
• Work closely with Client Support and Customer Success to maintain customer health and identify risk.

What you bring

• A bachelor's degree in business or marketing (preferred)
• At least 3 years of proven sales or account management experience
• High technical aptitude and clear communication skills
• A mathematical approach to pricing and proposal positioning 
• Strong time management skills and project prioritization 
• Skills in customer relationship management, proposal writing, and portfolio management
• Strong negotiation and communication skills
• Experience using Salesforce CRM software, and Outreach 

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The on-target earnings for this role is $195,696 to $264,765 in San Francisco, CA.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.