Senior Account Executive

The Senior Account Executive at Chernoff Newman is tasked with serving as the primary contact for clients, ensuring top-tier service and strategic insights. This role involves identifying opportunities for account growth, driving new business initiatives, and cultivating strong relationships with stakeholders across Florida, particularly in areas like healthcare, education, and public service.

Candidates for the Senior Account Executive role at Chernoff Newman should have 10+ years in business development, ideally within communications, marketing, or related fields. A Bachelor’s degree in public affairs or a similar area is also preferred, along with a proven track record in managing client relationships and an understanding of Florida's business landscape.

Chernoff Newman values growth and development, offering various training opportunities to support the Senior Account Executive's professional journey. In addition to competitive benefits like health insurance and PTO, the agency encourages ongoing learning to enhance skills and foster leadership within the Florida-based team.

At Chernoff Newman, the work environment is collaborative and inclusive. As a Senior Account Executive, you will be part of a team that values diverse perspectives and fosters innovative ideas. The agency strives to maintain a culture of respect and kindness, ensuring all employees feel valued and engaged.

Chernoff Newman specializes in a variety of sectors, including retail, government, healthcare, education, and workforce development, as well as food and beverage and financial services. This diversity in focus allows the Senior Account Executive to engage with a broad range of clients and industries.

Highlight specific examples where you successfully maintained client relationships, detailing your approach to communication, expectations, and results. Be sure to emphasize your ability to understand clients' needs and proactively address challenges.

Discuss your strategies for identifying potential clients, how you tailor proposals to meet their needs, and any successful networking techniques you’ve employed. Providing a clear example of winning a client can showcase your effectiveness.

Explain your methods for industry research, such as attending conferences, subscribing to relevant publications, or participating in professional groups. Demonstrating your commitment to continuous learning shows you take your role seriously.

Detail a project that showcases your ability to manage multiple accounts or campaigns effectively. Mention the project's objectives, your specific contributions, and the outcomes, emphasizing teamwork and leadership.

Describe your methods for organizing tasks and managing deadlines, including any tools or techniques you use. Providing an example of a time you successfully handled a busy period can illustrate your effectiveness.

Talk about your approach to networking and fostering connections. Mention how you engage with industry leaders, attend events, and follow up to maintain relationships that could benefit both clients and the agency.

Discuss attributes like strong communication skills, strategic thinking, a proactive approach, and the ability to empathize with clients. Illustrating your thoughts with how these qualities influenced your previous successes adds credibility.

Explain your quality assurance processes, including setting expectations, seeking feedback regularly, and making adjustments based on client input. Providing an example of how you resolved a service issue can demonstrate your commitment to client satisfaction.

Reflect on what excites you about their agency's vision, client sectors, and workplace culture. Tailoring your response to their specific values and projects can also show your alignment with the company’s goals.

Identify potential challenges in the Florida market or specific sectors Chernoff Newman serves. Then, outline strategies you would implement to address those challenges, demonstrating foresight and adaptability.