Job details

Chief Engineer

Mint House, a tech-enabled residential hospitality company, is a better way for individuals and companies to live, stay and work away from home. Our design-forward spaces that offer the amenities and conveniences of a home with the service, consistency and reliability of a high-end hotel. Currently operating in major U.S. cities including New York, Miami, Nashville, Philadelphia, and Austin. Travelers can book a Mint House through the app, website, or on travel sites like Expedia, Booking.com or Airbnb. Founded in 2017, the company has raised approximately $85M from leading venture capital firms like Mohari Hospitality and Revolution Ventures with executives from trusted hospitality and real estate brands.

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THE ROLE

We are looking for an operationally - focused Chief Engineer to oversee the maintenance and upkeep of all guest rooms, spaces, and amenities. This individual will jump in and solve all guest issues at our full building property in downtown Nashville properties. The ideal person enjoys being hands-on and cultivating a service oriented culture to serve our guests and support each other.

AT MINT HOUSE YOU WILL

Perform preventative and repair maintenance work to ensure that our property is maintained according to established quality and brand standards
Respond and resolve guest repair requests in a timely manner and focus on guest satisfaction scores
Manage and maintain an upkeep schedule to be proactive of any guest maintenance concerns to uphold a frictionless experience
Routine maintenance and repair of HAC, plumbing, elevators, electric, sprinklers, and other building systems in guest rooms, spaces and indoor and outdoor amenities
Conduct thorough apartment and hallway walkthroughs and maintenance checks
Plan inventory of maintenance supplies and provide Market Lead with purchasing requests
Coordinate, meet and support our 3rd party contractors including painters, installers, furniture builders, housekeepers, and other specialized trades
Maintain a clean and organized work area while completing tasks related to maintenance, repair or installation
Oversee regular maintenance and general upkeep of the premises as well as delegate tasks to a team of maintenance technicians
Stay accessible and communicate each day's activities and problems that arise to the Market Lead and on-site staff

WE ARE LOOKING FOR

Minimum 4 years of maintenance technician work; experience working at a hotel, boutique, or residential property is preferred
HVAC certification is a plus for our property and excellent understanding of mechanical, electric, and plumbing systems
This role requires reliable transportation for work and valid driver's license
Ability to take initiative and problem solve independently as well as be a reliable team player who is willing to jump in when needed with other aspects of daily operations
Familiarity with Excel and ability to keep inventory up to date on maintenance supplies
Understand the importance of attention to detail and effective communication while interacting with guests and our virtual guest agent team
Ability to remain calm under pressure and have a guest-centric attitude
Be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

Mint Houses' compensation philosophy is driven by our company value of fostering inclusivity. To best ensure pay equity, we typically bring in fresh mints near the middle of our listed compensation bands and lead with the best overall compensation package (i.e. all people hired at the same experience & level are brought in at the same salary, equity, and benefits). Our Talent team will work with you and can provide more details on our philosophy.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Mint House is an Equal Opportunity Employer and a workplace of belongingness. We're committed to diversity and maintaining a work environment that is free from harassment and discrimination. Applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.

New York City is where we call home. Our HQ office is located in Midtown Manhattan neighboring Time Square attractions. Regardless of where our employees are based, we work on east coast hours to collaborate, communicate, and not miss out on any fun emoji exchanges. We take time to celebrate our accomplishments–it's all too easy to forget this when we're moving fast. We slow down & reflect on our achievements and share those in Slack.

Mint House Glassdoor Company Review

3.8