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Job details

Chief Product Officer

Loadsmart has recently created a new Chief Product Officer position to drive outstanding performance across product strategy and execution, towards accelerating business impact and industry disruption. This role is both exciting and intense, with a ton to build and execute. We are looking for an exceptional leader who is both strategic and hands-on.

The Chief Product Officer will develop a compelling vision and strategy for product and innovation at Loadsmart, in partnership with key stakeholders especially from the Commercial, Marketing and Engineering teams, and will execute it with strong results orientation and focus on building a world class Product organization.

REPORTING TO: Marcello Mastioni, Chief Operating Officer

LOCATION: This position can be remote anywhere in the Americas, yet preferably in our offices in Chicago; the expectation is this role will generally work during Central business hours as Chicago is HQ; the role must be willing to travel when needed.

TEAM SIZE: This role will manage a direct team of about 30 Product and Design resources, and naturally influence a broader Engineering team of about 200 resources, based primarily in Latin America with small teams in the US and Eastern Europe; with additional strong matrixed influence throughout the Company.

What you get to do

Partner closely with the commercial team to align on key market and client opportunities
Develop robust product vision and strategy clearly conveying how Loadsmart will win with its customers, reach its business and financial goals, and stay ahead of competition - securing strong buy-in from key stakeholders, and energizing the broader team on it
Ensure the Product team enjoys continuous interactions with the customers, research customers and market deeply, and represent the voice of the customer internally by programmatically socializing learnings and insights
Develop a strong culture of innovation excellence, constantly driving continuous improvement especially in agile sprint & scrum execution, leveraging feedback and coaching at all levels, managing with data, and regularly celebrating wins and successes
Run the product development cycle using well formalized ideation and experimentation methodologies, including setting and validating hypotheses and realizing fast feedback and iteration loops, and consistently communicate on product impact and performance
Partner with the Chief Technology Officer on allocating resources towards maximizing value creation, using a quantitative approach
Attract and retain exceptional Product and Design talent, and explicitly provide relevant development opportunities across the team

You have experience

Developing and demonstrating success with non-obvious strategy, by researching, evaluating and modeling different strategic options in detail, and using an MVP approach to get signal and fail small
Inspiring and rallying the entire company after a powerfully communicated strategy, and creating excitement in other external stakeholders and investors
Scaling and managing a global Product organization of at least 30 associates at a leading innovative company, ideally in a multi-product environment and within the context of disrupting an industry by displacing incumbents through new solutions
Managing performance of product teams with impact and velocity metrics, as well as by establishing structured coaching and feedback loops typical of a mature agile culture
Driving data-driven proficiency (ideation, hypotheses, testing, MVP, etc.) in a product team from an industry average level to a world class level
Managing large change effectively, and accomplishing major initiatives through outstanding organization, planning, execution and communication
Partnering effectively with other key roles in the organization including commercial and finance leadership, bringing to life together new options and paths
Industry experience in logistics services and/or SaaS is a plus

Your colleagues describe you as:

A powerful communicator, who relentlessly creates clarity, direction and motivation in the organization - and who deeply believes in creating transparency at all levels
Somebody who systematically augments business intuition with deep research and process discipline
Somebody who leads by example when it comes to championing an agile and data-driven culture that aims at constantly getting better
A self-starter with an open mentality, who focuses on solutions with a growth mindset, deep curiosity and eagerness for feedback
A clear thinker and great problem solver, who can visualize complex strategic options in a simple and straightforward way
Someone with excellent interpersonal and team management skills

WORKING AT LOADSMART

Competitive base salaries - we believe in rewarding top talent
Extremely competitive Equity package - become a shareholder in our company!
Comprehensive Medical, Dental, and Vision insurance plans
401k Match up to $5,000 regardless of salary
Short and Long Term Disability Insurance covered 100% by the company
Teledoc (remote doctors) and Talkspace (mental health counseling) membership fees covered 100% by the company
Commuter benefits and membership with CITI (NYC)/Divvy bike (CHI)

Apply today!

JOB TYPE: exempt

At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.

Loadsmart Glassdoor Company Review

3.5