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[Job-18979] Microsoft Dynamics Expert/Practice Lead, Colombia

We are tech transformation specialists, we are CI&T.


We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries and talents across 5 continents. We operate in the fields of design, strategy, and engineering for global brands, helping clients achieve the full potential of technology as a force for good. Impact is what we deliver.


Hello there!


We are seeking a highly skilled Microsoft Dynamics Expert to join our team. The successful candidate will be responsible for developing our Microsoft Dynamics capabilities, designing robust architectures, providing consulting services, and leading initiatives that enhance our service offerings. This role requires a combination of technical expertise, strategic thinking, and consulting experience to deliver impactful solutions for our clients.


Key Responsibilities


- Capability Development: Lead the development of Microsoft Dynamics capabilities within CI&T, including training and mentoring team members;

- Architecture Design: Design and implement scalable and efficient Microsoft Dynamics architectures tailored to client needs;

- Consulting Services: Provide expert consulting services to clients, offering insights and recommendations on Microsoft Dynamics solutions;

- Client Engagement: Collaborate with clients to understand their business requirements and translate them into effective Dynamics solutions;

- Technical Leadership: Lead technical discussions and workshops, guiding clients on best practices and innovative use cases for Microsoft Dynamics;

- Point of View Development: Develop and maintain thought leadership materials, including whitepapers, blogs, and presentations, showcasing CI&T’s expertise in Microsoft Dynamics;

- Project Oversight: Oversee the delivery of Microsoft Dynamics projects, ensuring quality and adherence to timelines and budgets;

- Collaboration: Work closely with cross-functional teams to integrate Microsoft Dynamics solutions with other services offered by CI&T;

- Market Research: Stay up-to-date with the latest trends, features, and updates in the Microsoft Dynamics ecosystem and assess their applicability to our services.


Additional Activities


- Team Building: Recruit, train, and develop a team of Microsoft Dynamics professionals to enhance the practice;

- Sales Support: Collaborate with the sales team to identify opportunities, prepare proposals, and participate in client presentations;

- Performance Metrics: Establish and track performance metrics for the practice, ensuring continual improvement and client satisfaction;

- Client Relationship Management: Build and maintain strong relationships with key clients to drive engagement and loyalty;

- Budget Management: Manage budgets and resources for the practice, ensuring profitability and sustainability;

- Innovation Initiatives: Drive innovation initiatives within the practice, exploring new technologies and methodologies to enhance service delivery;

- Community Engagement: Participate in community forums, industry conferences, and Microsoft events to represent CI&T and share knowledge.


Qualifications


- Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred;

- Solid experience in Microsoft Dynamics (Dynamics 365, CRM, ERP) with a strong understanding of various modules;

- Certifications: Relevant Microsoft certifications in Dynamics 365 (e.g., Microsoft Certified: Dynamics 365 Fundamentals) are highly desirable;

- Strong architecture and design skills;

- Excellent consulting, problem-solving, and analytical skills;

- Proficient in project management methodologies;

- Strong communication and interpersonal skills;

- Ability to work collaboratively in a team environment;

- Proficient English is a must.




#LI-TO1

#MidSenior



Our benefits include:


- Premium Healthcare

- Meal voucher

- Maternity and Parental leaves

- Mobile services subsidy

- Sick pay-Life insurance

- CI&T University   

- Colombian Holidays

- Paid Vacations

And many others. 



CI&T is an equal-opportunity employer. We celebrate and appreciate the diversity of our CI&Ters’ identities and lived experiences. We are committed to building, promoting, and retaining a diverse, inclusive, and equitable company and culture focused on creating a better tomorrow.


At CI&T, we recognize that innovation and transformation only happen in diverse, inclusive, and safe work environments. Our teams are most impactful when people from all backgrounds and experiences collaborate to share, create, and hear ideas.


Before applying for our opportunities take a look at Conflict of Interest Policy on website.


We strongly encourage candidates from diverse and underrepresented communities to apply for our vacancies.

What You Should Know About [Job-18979] Microsoft Dynamics Expert/Practice Lead, Colombia, CI&T

Hello there! At CI&T, we're looking for a talented Microsoft Dynamics Expert/Practice Lead to help us harness the power of technology and drive impactful change for our clients. With over 30 years of experience and high-level expertise in tech transformation, we specialize in combining Artificial Intelligence with strategic consulting to empower large companies to navigate their digital journeys. As the Microsoft Dynamics Expert, you’ll take the reins in developing our capabilities in Dynamics, crafting robust architectures, and leading the charge in providing top-notch consulting services. Your role will involve engaging closely with clients to understand their unique business needs and translating these into effective solutions. You'll lead technical discussions, mentor rising stars within the team, and create thought leadership content that showcases CI&T’s excellence in Microsoft Dynamics. If you’re passionate about architecture design, project oversight, and continual innovation in the tech space, then this is the opportunity for you. Embrace the chance to work collaboratively with cross-functional teams while managing your budget and performance metrics to keep the practice thriving. With a bachelor’s degree in a related field, solid experience in Microsoft Dynamics, and excellent communication skills, you’ll thrive in our diverse and inclusive environment. Come join us at CI&T, where technology meets human expertise, and let's make a difference together!

Frequently Asked Questions (FAQs) for [Job-18979] Microsoft Dynamics Expert/Practice Lead, Colombia Role at CI&T
What are the key responsibilities of a Microsoft Dynamics Expert/Practice Lead at CI&T?

The Microsoft Dynamics Expert/Practice Lead at CI&T plays a crucial role in capability development, architecture design, and providing expert consulting services. This position includes leading initiatives to enhance service offerings, overseeing project delivery, and collaborating closely with clients to translate their business needs into effective Dynamics solutions.

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What qualifications are required for the Microsoft Dynamics Expert/Practice Lead position at CI&T?

Candidates must possess a bachelor’s degree in Computer Science, Information Technology, or a related field. A master’s degree is preferred. Solid experience in Microsoft Dynamics, particularly Dynamics 365, along with relevant certifications and strong architecture design skills are highly desirable.

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How does the Microsoft Dynamics Expert contribute to client engagement at CI&T?

The Microsoft Dynamics Expert facilitates client engagement by understanding their business requirements, offering insights on Microsoft Dynamics solutions, and leading discussions and workshops to align client goals with our innovative service offerings.

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What benefits can I expect as a Microsoft Dynamics Expert/Practice Lead at CI&T?

CI&T offers a comprehensive benefits package, including premium healthcare, meal vouchers, parental leave, mobile services subsidies, and CI&T University access. There are also paid vacations and sick pay, promoting a well-rounded work-life balance.

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What is the importance of team building for a Microsoft Dynamics Expert at CI&T?

Building a strong team is vital for the Microsoft Dynamics Expert/Practice Lead at CI&T. This role involves recruiting, training, and mentoring professionals within the practice to foster a collaborative and high-performing environment that drives innovation and exceptional service delivery.

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What is the role of market research for the Microsoft Dynamics Expert at CI&T?

In this role, conducting market research is essential. It ensures the Microsoft Dynamics Expert stays updated on the latest trends and features in the Dynamics ecosystem, allowing for the assessment of how these developments can enhance CI&T’s services.

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How does CI&T ensure diversity and inclusion in the workplace for the Microsoft Dynamics Expert/Practice Lead position?

CI&T is committed to promoting an inclusive and equitable work culture. We celebrate diversity within our teams and believe that impactful innovation occurs when people of varied backgrounds collaborate, share ideas, and contribute to the growth of the company.

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Common Interview Questions for [Job-18979] Microsoft Dynamics Expert/Practice Lead, Colombia
What strategies would you use to develop Microsoft Dynamics capabilities within CI&T?

To develop Microsoft Dynamics capabilities, I would focus on creating a structured training program, identifying specific skill gaps, and providing mentorship opportunities for team members, promoting continuous professional growth.

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Can you describe your experience with Dynamics 365 and how it can benefit CI&T’s clients?

I have worked extensively with Dynamics 365, gaining in-depth knowledge of its modules and functionalities. This experience allows me to tailor solutions that address specific client needs effectively, potentially enhancing efficiency and driving business value.

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How would you handle a situation where a client's requirements change mid-project?

I would maintain open communication with the client, reassess project scopes collaboratively, and adapt the project plan to accommodate their new requirements while ensuring we stick as closely as possible to timelines and budgets.

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Describe your approach to project oversight as a Microsoft Dynamics Expert.

My approach involves establishing clear performance metrics, regular check-ins with teams, and ensuring efficient resource allocation to guarantee project quality and alignment with client expectations.

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What are some innovative use cases for Microsoft Dynamics that you've implemented?

I have implemented several innovative use cases, including integrating Dynamics 365 with AI-driven analytics tools to enhance customer insights, leading to more personalized client interactions and improved satisfaction metrics.

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How do you ensure that your technical discussions are accessible to non-technical stakeholders?

I strive to tailor my communication style to my audience, using relatable examples and avoiding technical jargon while focusing on how the technology resolves their specific business challenges.

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What role does performance metrics play in your management style?

Performance metrics are crucial in my management style as they provide a quantifiable way to assess project success, improve processes, and highlight areas for team development to drive continuous improvement.

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Can you give an example of a client relationship you've built that resulted in long-term engagement?

In my previous role, I established strong rapport with a key client by consistently exceeding expectations and providing ongoing support, ultimately resulting in several long-term projects and enhanced trust in our capabilities.

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How do you stay updated with the latest trends in Microsoft Dynamics?

I regularly participate in industry forums, attend Microsoft events, and subscribe to relevant publications to remain informed about the latest developments and apply that knowledge to enhance our service offerings.

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What is your experience with cross-functional team collaboration?

My experience with cross-functional teams has been integral to project success, as collaboration allows for diverse perspectives, ensuring comprehensive solutions and fostering an inclusive environment for all team members.

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Full-time, remote
DATE POSTED
November 30, 2024

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