SVP/ Full-Stack Product Manager /Hybrid/

As an SVP/Full-Stack Product Manager at Citi, you'll spearhead the product discovery process by engaging with clients, defining user stories, and shaping the product strategy and roadmap. Your responsibilities include prioritizing feature deliveries, collaborating closely with designers and developers, managing the product backlog, and becoming a go-to subject matter expert to enhance client onboarding experiences.

To successfully apply for the SVP/Full-Stack Product Manager position at Citi, you should have a Bachelor’s or Master's degree in a quantitative field such as financial engineering or mathematics. Prior experience in product management and basic proficiency in tools like Python, SQL, and Linux will also be beneficial. Strong analytical skills and an interest in finance and risk management are vital components of this role.

Success as an SVP/Full-Stack Product Manager at Citi requires a deep understanding of product management fundamentals, exceptional problem-solving skills, and the ability to analyze data-driven approaches. Additionally, proficiency in data analysis methods including regression and machine learning, along with an eagerness to learn and contribute to financial risk management, are essential skills for this role.

Citi boasts a collaborative and diverse work culture that appreciates innovation and teamwork. As an SVP/Full-Stack Product Manager, you'll find yourself engaging with professionals from varied backgrounds, fostering an environment of learning and growth. The hybrid work model also emphasizes flexibility, allowing for a balanced professional and personal life.

Citi is committed to the growth and development of its employees. As an SVP/Full-Stack Product Manager, you will have access to various resources including training programs, workshops, and mentorship opportunities. The company emphasizes the importance of continuous learning, helping you develop expert-level product management skills that will benefit your career trajectory.

To effectively answer this question, you should focus on specific examples from your past experiences where you collaborated with clients and teams to establish a clear product roadmap. Explain how you gathered user requirements, prioritized features, and assessed market needs to ensure that your product strategy aligns with business objectives.

Highlight your communication and leadership skills when answering this question. Discuss your strategies for holding regular meetings, establishing clear goals for team members, and facilitating open channels of communication. Use an example of a successful collaboration that led to impactful product outcomes to strengthen your answer.

Discuss techniques you implement for maintaining an organized product backlog, such as prioritization frameworks based on client feedback, business value, and technical feasibility. Mention tools you use for backlog management and how regular review sessions with your team help keep the backlog up to date and actionable.

Explain your methods for conducting user research, such as interviews, surveys, or usability testing. Emphasize the importance of understanding user needs, behaviors, and pain points by providing an example of how you translated user insights into features that drove product success.

When addressing this question, provide a specific scenario where you effectively managed conflict by using communication and negotiation skills. Talk about the issue at hand, how you facilitated dialogue between team members, and what the resolution was, showcasing your ability to turn challenges into productive solutions.

Talk about key performance indicators (KPIs) that you consider when measuring product success, such as user satisfaction, engagement metrics, or ROI. Discuss how you analyze data post-launch and use it to inform future product iterations and improvements, giving a clear example from your experience.

You should mention resources like industry publications, online courses, webinars, and networking with peers. Give an example of how this has informed your approach to product management in the context of risk analytics, illustrating your commitment to continuous learning in your profession.

Reflect on aspects like balancing client expectations with technological constraints or prioritizing features with limited resources. Share a personal experience where you navigated this challenge effectively, focusing on problem-solving processes that led to a constructive outcome.

Discuss your approach by outlining methods used to collect user feedback such as surveys, interviews, or analytics tools. Describe how this feedback is analyzed and translated into actionable items for future releases, emphasizing the significance of user input in informing product enhancements.

Illustrate the critical role data analysis plays in your decision-making process throughout product development. Provide examples of specific data analysis tools and methodologies you've utilized, and how they informed product iterations and strategic decisions based on quantitative insights.