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2920 Medical Social Worker (SFDPH) - job 1 of 4

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

  • Application Opening  Monday, July 3, 2023
  • Application Deadline – the application filing will be open continuously at least through December 8, 2023, and will close any time thereafter.
  • Salary: $109,252 - $132,730 Annually; $52.53 - $63.81 hourly,
  • Appointment Type: Temporary Exempt
  • Recruitment ID: TEX-2920-REF809X

Please note: Applications that were submitted more than 6 months ago will be expired.

SHIFTS: Varied. Days, evening, nights, weekends and/or holiday shifts may be required, depending on position.

There are currently two shifts available:

  • Shift 1: 8:30 AM to 5:00PM, weekdays; 3 days minimum, working consecutive days is preferred.
  • Shift 2: 7 AM to 5:30 PM (10-hour shifts), weekends (Saturday and Sunday).

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services. 

The applicant pool resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH.

Job Description

Under general supervision, the Medical Social Worker performs routine medical social work duties.

EXAMPLES OF DUTIES:

  • Evaluates social, emotional and physical needs of clients by applying social work theories
  • Helps clients cope with the environmental and psychological issues of illness by explaining options and treatments as well as making appropriate referrals.
  • Provides supportive counseling or crisis intervention to clients and/or their significant others, families, or friends or may provide referral services to therapists or mental health providers.
  • Interviews clients, their families and significant others to obtain intake information; reviews financial status and screen eligibility for entitlement programs.
  • Collaborates with interdisciplinary health care teams to treat and plan for the psychosocial and medical needs of patients by consulting with other providers and making referrals.
  • Devises, develops and implements treatment plans as necessary. May make a diagnosis as part of a treatment plan.
  • Conducts mandatory reporting activities by completing reports (CPS, APS, elder abuse, and domestic violence reports) in specific timeframes and completing appropriate documents.
  • Prepares records to document case activity including pertinent statistical reports, chart notes, correspondence, and other agency forms to monitor and assess client's progress;
  • Advocates on behalf of clients with agencies, medical practitioners and within the community.
  • Conducts home visits when necessary to survey living situation of clients for accessibility and to determine the need for further services.
  • Provides discharge planning and/or service coordination and linkage by analyzing client needs, coordinates with other members of treatment teams and refers clients to outside services and community agencies.
  • Researches community resources, makes appropriate referrals and helps facilitate medical treatment and arranges follow-up care.

The 2920 Medical Social Worker also performs other related duties as required.

Qualifications

EDUCATION: Possession of a Master's Degree in Social Work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE); AND

EXPERIENCE: Six (6) months (1,000 hours) of social work experience in a health care setting. This experience may be gained from supervised field placement during the Master's in Social Work (MSW) program or from post-graduate social work experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Desirable Qualifications:

  • Excellent oral and written communication skills.
  • Experience in inpatient, outpatient, or home health based social work.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline.  

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

Additional Information

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at these links

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Elaine Adams at [email protected] or (628) 271-6974.

We may use text messaging to communicate with you if you include a mobile number in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Average salary estimate

$120991 / YEARLY (est.)
min
max
$109252K
$132730K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About 2920 Medical Social Worker (SFDPH), City and County of San Francisco

Join the dedicated team at the San Francisco Department of Public Health as a 2920 Medical Social Worker! In this vital role, you’ll work to improve the health and well-being of our diverse community by providing crucial support and care to clients facing medical challenges. Your responsibilities will include evaluating the social, emotional, and physical needs of clients, assisting them in coping with the complexities of their conditions, and collaborating with interdisciplinary teams to develop tailored treatment plans. Your ability to counsel clients and provide crisis intervention will make a meaningful difference in their lives. You'll also conduct interviews, determine eligibility for entitlement programs, and advocate for your clients to ensure they receive the best care possible. On top of this, you’ll continuously research community resources to aid your clients in navigating the healthcare system. This position offers varied shifts to accommodate our clients' needs, and the Department values diversity, equity, and inclusion in everything we do. If you have a Master's Degree in Social Work and experience in a healthcare setting, we encourage you to apply and contribute to our mission to protect and promote the health of all San Franciscans.

Frequently Asked Questions (FAQs) for 2920 Medical Social Worker (SFDPH) Role at City and County of San Francisco
What are the key responsibilities of a 2920 Medical Social Worker at the San Francisco Department of Public Health?

The primary responsibilities of a 2920 Medical Social Worker at the San Francisco Department of Public Health include evaluating the social and emotional needs of clients, providing supportive counseling, collaborating with healthcare teams on treatment plans, conducting interviews to gather necessary information, and advocating on behalf of clients with community agencies. This role is essential in ensuring comprehensive care that addresses both physical and psychosocial challenges of clients.

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What qualifications are required for the 2920 Medical Social Worker position at SFDPH?

To qualify for the 2920 Medical Social Worker position at the San Francisco Department of Public Health, candidates must possess a Master’s Degree in Social Work (MSW) from an accredited institution. Additionally, a minimum of six months of experience in a healthcare setting is required, which can be obtained from a supervised field placement or post-graduate work. Strong oral and written communication skills are also highly desirable.

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What does a typical day look like for a Medical Social Worker at SFDPH?

A typical day for a 2920 Medical Social Worker at the San Francisco Department of Public Health involves a mix of client interviews, assessments, and coordination with healthcare teams. You may spend time meeting with clients to understand their needs, developing treatment plans, conducting home visits, and making referrals to community resources. The role also includes documentation of client interactions and follow-up to ensure continuity of care.

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What is the salary range for a 2920 Medical Social Worker at SFDPH?

The salary range for the 2920 Medical Social Worker position at the San Francisco Department of Public Health is between $109,252 and $132,730 annually, or $52.53 to $63.81 hourly. This competitive salary reflects the importance and impact of the work performed in supporting the health of the San Francisco community.

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How can I apply for the 2920 Medical Social Worker position at the San Francisco Department of Public Health?

To apply for the 2920 Medical Social Worker position at the San Francisco Department of Public Health, candidates need to submit their applications online through the official city job portal. Be sure to include detailed information about your education and relevant experience. The application process is ongoing, so interested candidates are encouraged to apply as soon as possible.

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Common Interview Questions for 2920 Medical Social Worker (SFDPH)
Can you explain your experience working in a healthcare setting as a social worker?

In answering this question, share specific examples of your social work roles within healthcare environments, detailing the types of clients you served, the challenges you faced, and how you contributed to their care. Highlight any multidisciplinary team collaborations and the impact of your interventions.

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How do you approach assessing a client's needs?

Discuss your method for conducting assessments, including gathering comprehensive information through interviews and observations, as well as reviewing medical records. Emphasize your focus on understanding both the emotional and practical aspects of a client's situation to formulate a well-rounded assessment.

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What techniques do you use for crisis intervention?

Explain your preferred techniques for crisis intervention, which may include active listening, developing a quick rapport with clients, and employing de-escalation strategies. Mention how you tailor your approach depending on the client’s background and specific situation.

Join Rise to see the full answer
Describe a challenging case you handled and how you resolved it.

Prepare to discuss a specific case that had complexities, detailing the strategies you employed to overcome barriers. Focus on your assessment process, interventions taken, resources engaged, and the overall outcome for the client.

Join Rise to see the full answer
How do you stay informed about community resources and support services?

Talk about your proactive approach to staying updated on local resources, such as attending community networking events, utilizing resource databases, and establishing relationships with other service providers. This demonstrates your commitment to providing comprehensive support to clients.

Join Rise to see the full answer
How do you manage your workload, especially under tight deadlines?

Discuss your time management strategies, such as prioritizing tasks, utilizing organizational tools, and setting realistic goals for your workload. This shows your ability to operate efficiently while maintaining focus on quality care.

Join Rise to see the full answer
How would you advocate for a client in need of additional services?

Outline your approach to advocacy by discussing how you identify clients' needs, research available options, and make persuasive cases to providers or agencies for necessary support. Highlight your communication and negotiation skills in these situations.

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What role do you believe a Medical Social Worker plays in a healthcare team?

Articulate your understanding of the Medical Social Worker’s role as a key member of the healthcare team, emphasizing how you contribute to holistic patient care, promote interdisciplinary collaboration, and support overall wellness through psychosocial interventions.

Join Rise to see the full answer
How do you handle emotional stress from difficult cases?

Share your coping mechanisms for managing the emotional toll of challenging cases, such as seeking supervision, engaging in self-care practices, and utilizing peer support. This showcases your awareness of the importance of mental health in social work.

Join Rise to see the full answer
What do you find most rewarding about being a Medical Social Worker?

Reflect on the aspects of the role that inspire you, such as making a positive impact on clients’ lives, the satisfaction of navigating complex healthcare systems for others, or the fulfillment that comes from advocacy and support.

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The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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DATE POSTED
January 8, 2025

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