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Apprentice Coordinator - Public Works (7281 TEX) (145342) - job 1 of 2

Company Description

Specific information regarding this recruitment process is listed below.

Application Opening: Tuesday, January 7, 2025
Application Deadline: Applicants are encouraged to apply immediately as this recruitment may close at any time, but no earlier than, Tuesday, January 14, 2025.
Salary: $138,268 (Appointments to this job class enter at Step 5)
Recruitment ID: TEX-7281-145342 - RTF0145341-01123032

*Applicants are asked to complete this Supplemental Questionnaire as part of the online application process. 
Please complete the form here: 7281 Questionnaire

Appointment Type: Temporary-Exempt (TEX), Category 18: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer and shall not exceed 36 months.

San Francisco Public Works (Public Works) has a far-reaching portfolio with a $453 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,700-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages the construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges. With a mission to enhance the quality of life in San Francisco for residents, visitors and business owners, Public Works is committed to providing outstanding public service through an equity lens.

Please visit the “About Us” section of our website at https://www.sfpublicworks.org/about to learn more about the department’s core values, Racial Equity Initiative, leadership team, history, budget and more.

Public Works currently has a vacancy for an Apprentice Coordinator (7281) within our Operations division.  

Job Description

Public Works is launching newly developed Apprenticeship Programs to fulfill our commitments to developing career pathways and our agreements with Labor Unions and the City while meeting State and City requirements. These programs aim to provide comprehensive training and development for apprentices across multiple job categories, ensuring they gain the skills and experience needed to excel in their roles.

Under the direction of leadership, the Apprentice Coordinator will demonstrate strong organizational and leadership skills, with experience in training and development programs. Demonstrating a commitment to fostering a safe, productive, and supportive learning environment for apprentices is essential.

This role provides a critical link in ensuring Public Works meets its goals of workforce development and operational excellence.

Important and Essential Duties:
As an Apprentice Coordinator (7281) your duties may include but are not limited to the following:

  • Apprentice Development:
    • Plan and coordinate orientation, training sessions, and classroom instruction for apprentices.
    • Conduct support meetings to ensure apprentices have the resources needed for success.
    • Track apprentices’ class time, fieldwork, and progress towards program completion.
    • Implement program policies and communicate with relevant boards overseeing apprenticeship standards.
    • Strategize to maintain and improve graduation rates.
  • Supervision:
    • Supervise and evaluate the work of subordinate supervisors, ensuring tasks are assigned, organized, and completed effectively.
    • Conduct performance evaluations and coordinate safety and skills training for team members.
    • Enforce the Code of Safe Work Practices and inspect ongoing and completed work for quality and safety.
    • Participate in disciplinary matters when necessary.
  • Program Management:
    • Monitor, evaluate, and oversee the implementation of the Apprenticeship Program.

Qualifications

Minimum Qualifications
Experience: 
Two (2) years of experience as a supervisor (with a full range of supervisory duties) of a group of
workers engaged in street environmental services activities in the public right of way (streets, medians, and sidewalks) including manual and mechanical street cleaning, graffiti abatement, enforcement of applicable codes, laws, and ordinances, and litter and debris removal.

Licenses:
Possession of a valid driver's license.

CONDITION OF EMPLOYMENT
Valid Driver’s License: Applicants must possess a valid State of California driver’s license with no restrictions that would prohibit them from legally performing the essential functions and duties of the role. 

Desired Qualifications:

  • Excellent communication skills.
  • Ability to prepare and maintain a wide variety of documents, correspondence, generate spreadsheets and reports as well as drafting memos, letters and other documentation.
  • Ability to comprehensively gather, collect and maintain information from various sources.
  • Familiarity with Apprentice and Pre-Apprenticeship programs.
  • Ability to monitor program budgets and work hour accruals.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/recruitment-details#verification

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

The selection process will include an evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the department will move forward in the recruitment process.

Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates are required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Additional Information

Additional Information Regarding Employment with the City and County of San Francisco:

Statement on Diversity, Equity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the analyst, Lateef Taylor, at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Average salary estimate

$138268 / YEARLY (est.)
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$138268K
$138268K

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What You Should Know About Apprentice Coordinator - Public Works (7281 TEX) (145342), City and County of San Francisco

Are you ready to make a meaningful impact in the community? San Francisco Public Works is looking for an enthusiastic and dedicated Apprentice Coordinator to join our amazing team. As the Apprentice Coordinator (7281), you'll be at the heart of launching exciting new apprenticeship programs designed to develop talented individuals for careers in public works. With a budget of over $453 million and a commitment to enhancing the quality of life for all San Franciscans, you’ll play a vital role in ensuring aspiring apprentices receive top-notch training and support. Your day-to-day will involve organizing training sessions, tracking apprentices’ progress, and fostering a safe learning environment. You'll engage directly with apprentices, helping them to thrive as they navigate their journey towards certification. Your commitment to workforce development will shine through as you supervise and mentor subordinate supervisors, manage program implementations, and strategize to increase graduation rates. If you're passionate about providing opportunities and believe in the power of public service, this role at San Francisco Public Works is your chance to contribute significantly to the city while developing your skills in training and program management. Join us in shaping the future of public work, ensuring the next generation is ready to tackle San Francisco's biggest challenges with confidence and skill.

Frequently Asked Questions (FAQs) for Apprentice Coordinator - Public Works (7281 TEX) (145342) Role at City and County of San Francisco
What are the main responsibilities of the Apprentice Coordinator position at San Francisco Public Works?

The Apprentice Coordinator at San Francisco Public Works is responsible for planning and coordinating training sessions, conducting support meetings for apprentices, tracking their progress, and supervising subordinate staff. This role is crucial for maintaining the quality and governance of the apprenticeship programs, ensuring apprentices feel supported and receive the guidance they need for successful completion.

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What qualifications are required for the Apprentice Coordinator role at San Francisco Public Works?

To apply for the Apprentice Coordinator position at San Francisco Public Works, candidates must have at least two years of supervisory experience in public works activities, especially in street environmental services. A valid California driver's license is also required, alongside strong communication skills, and familiarity with apprenticeship programs, which are highly desirable.

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How does the Apprentice Coordinator at San Francisco Public Works contribute to workforce development?

The Apprentice Coordinator plays a crucial role in workforce development by designing and implementing comprehensive apprenticeship programs. This includes equipping apprentices with necessary skills and knowledge while creating a robust support system and ensuring compliance with state and city standards, all of which contribute to a skilled workforce ready to meet community needs.

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Can you tell me about the training approach for apprentices at San Francisco Public Works?

San Francisco Public Works is committed to providing high-quality training to its apprentices. The Apprentice Coordinator will plan various instructional sessions, monitor fieldwork, and provide resources and mentorship to ensure apprentices not only learn but also practically apply their skills in the public works setting, ultimately preparing them for successful careers.

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Is the Apprentice Coordinator role at San Francisco Public Works a full-time position?

The Apprentice Coordinator position at San Francisco Public Works is classified as a Temporary-Exempt role, typically lasting up to 36 months. It offers a unique opportunity to contribute to meaningful projects and help shape the next generation of public works professionals while gaining diverse experience.

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Common Interview Questions for Apprentice Coordinator - Public Works (7281 TEX) (145342)
What qualities do you think are essential for an Apprentice Coordinator at San Francisco Public Works?

An effective Apprentice Coordinator should possess strong organizational and communication skills, a deep understanding of training methodologies, the ability to mentor apprentices throughout their development, and a commitment to fostering a safe learning environment. Demonstrating a combination of leadership and empathy is crucial for success in this role.

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How would you handle a situation where an apprentice is struggling to keep up with the program requirements?

In such a situation, I would first meet with the apprentice to identify any barriers they are facing. It’s important to listen actively and understand their perspective. I would then work on creating a personalized support plan, which may include additional resources, mentorship, or restructuring their fieldwork balance to better accommodate their learning style.

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Can you explain how to effectively monitor the progress of apprentices?

Monitoring the progress of apprentices involves maintaining clear records of their attendance, class participation, and fieldwork accomplishments. Regular check-ins and feedback sessions are also essential to ensure they are meeting set goals and to provide support in real-time, fostering open communication about any challenges they encounter.

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What strategies would you implement to improve graduation rates for apprentices?

I would implement regular progress evaluations and feedback loops to identify at-risk apprentices early on. Creating a supportive network, including mentorship from experienced workers, and conducting workshops focusing on specific skills would also help. Finally, promoting a positive and inclusive learning environment is key to motivating apprentices to achieve their goals.

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How do you ensure that apprenticeship programs comply with state and local standards?

Ensuring compliance involves staying updated on state and local apprenticeship standards and incorporating them into program policies. Regular audits and collaboration with relevant boards overseeing apprenticeship standards will also help maintain compliance. Comprehensive training regarding these guidelines for all supervisors participating in the program is equally important.

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Describe your experience with program management and evaluation.

In my previous roles, I managed multiple training programs, coordinating schedules, assessing participant engagement, and evaluating outcomes to refine the curriculum. I used various data analysis methods to gauge effectiveness and adapt programs based on participant feedback and performance metrics, ensuring continuous improvement.

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What methods would you use to foster a safe learning environment for apprentices?

Fostering a safe learning environment starts with transparent communication about safety protocols and establishing a culture that prioritizes health and security. I would provide ongoing training sessions on safety practices, conduct regular safety drills, and encourage apprentices to voice any concerns without fear of repercussions, ensuring they feel supported and protected.

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How would you approach the process of conducting performance evaluations for supervisors?

Conducting performance evaluations effectively requires clear criteria aligned with program goals and continuous feedback throughout the year. I would encourage open discussions during assessments, allowing supervisors to share challenges and successes. This approach not only fosters growth for the individual but strengthens the overall apprenticeship program.

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Why is it important to maintain strong communication with apprentices?

Maintaining strong communication with apprentices is vital for fostering trust and ensuring they feel comfortable seeking help or clarification. Good communication facilitates feedback on their progress and promotes engagement in their learning, ultimately leading to a more productive experience and higher retention rates for the program.

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What do you find most rewarding about being in a training and development role?

The most rewarding aspect of being in a training and development role is witnessing the growth and success of apprentices as they progress in their careers. Being part of their journeys, seeing them overcome challenges, and knowing that I’ve played a role in their development is incredibly fulfilling and motivates me to continually improve the programs I oversee.

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The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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DATE POSTED
January 8, 2025

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