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Contract Compliance Officer I (2992) – Citywide – (Eligible List ID: #G00009) image - Rise Careers
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Contract Compliance Officer I (2992) – Citywide – (Eligible List ID: #G00009)

Company Description

THIS IS A CITYWIDE EXAMINATION

  • Application Opening: Tuesday, October 29, 2024 (Amended: 10/31/24, 11/15/24 & 11/25/24)
  • Application Deadline: Monday, December 2, 2024 (11:59 PM, PST) 

The application deadline has been extended for additional recruitment.

This announcement has been amended to update language in the role description.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Job Description

Are you passionate about promoting fairness and equal opportunity in the workplace? As a Contract Compliance Officer I, you will play a vital role in enforcing labor laws, workforce policies, equal opportunity, and non-discrimination across various City contracts. In this role, you will be essential in administering compliance programs and partnering with City agencies and other organizations on initiatives such as Disadvantaged Business Enterprise (DBE) federal compliance programs, Local Business Enterprise (LBE) (Administrative Code 14B), Equal Benefits, Chapter 82 Local Hire Policy, prevailing wage enforcement, and San Francisco labor laws.

Examples of Important and Essential Duties:

  • Investigates and resolves formal complaints and all circumstances of alleged discrimination, potential labor law violations, or non-compliance by parties to city requirements and recommends procedures to ensure compliance to all contract provisions which promote: equal opportunity and non-discrimination in contracting, equal employment opportunity objectives in employment and contracting, and support workforce development goals in all departmental programs and activities; Interprets relevant laws and legislation and negotiates settlements of claims within prescribed guidelines.
  • Advises department managers and/or serves as subject matter experts at hearings involving implementation of laws, executive orders, regulations, and procedures pertaining to equal opportunity wage, labor, workforce and local/small disadvantaged business program enforcement. If necessary, will arrange for presentation of material documents at hearing in coordination with City Attorney’s Office.
  • Partners with city agencies and other stakeholders to promote assigned program; maintains liaison with minority groups, human relations organizations, and related public and private organizations concerned with advancing equal opportunity and non-discrimination in contracting objectives, labor, and workforce requirements; interprets potentials and limitations of program and policies and keeps management advised regarding equal employment opportunities, workforce development requirements and matters as related to contracts.
  • Develops program techniques and criteria and provides the methods of achieving equal employment opportunity and non-discrimination in contracting objectives in contracts, labor laws, and workforce development policies; disseminates and implements equal opportunity policy statements; directs preparation of related correspondence and reports.
  • Reviews and monitors contract developments and selection processes to ensure achieving equal employment opportunity and non-discrimination in contracting objectives, enforcement of labor laws and workforce development policies; conducts physical on-site inspection of employment practices of contracts and businesses.
  • Attends meetings of human rights, community and equal opportunity groups, advisory councils, City, State and Federal agencies and commissions, and others involved in fair employment, labor, workforce development and equal opportunity practices; arranges meetings and conferences for pre-bid and pre-award consideration of contract provisions pertaining to equal opportunity in employment and contracting.
  • Prepares instructions for distribution to department managers on equal employment opportunity and non-discrimination in contracting, labor laws, and/or workforce development activities as related to contract compliance. Directs preparation of, approves, and signs a variety of related correspondence, documents and reports. Interprets potential/limitations of program/policies and keeps management informed.
  • Communicates with businesses, contractors and awarding departments to facilitate and determine compliance with programs, laws, regulations, policies and procedures.
  • Monitors compliance to determine the indications of possible violations of equal opportunity and non-discrimination in labor laws and/or contract provisions by businesses and/or contractor and establish need for further investigation of facts as basis for possible corrective action.
  • Performs related duties as required.

Qualifications

Minimum Qualifications

Education:
Possession of a Baccalaureate Degree from an accredited college or university with coursework in industrial relations, social sciences or related field.

Experience:
Two (2) years of experience reviewing, monitoring and developing contract or other compliance programs involving contracts, ordinances or vendors.  Such experience must have included:

a) Providing technical direction on procurement, negotiation, and contract bidding procedures to ensure compliance with all contract requirements; OR

b) Promoting equal opportunity, affirmative action and non-discrimination objectives in contracting; OR

c) Monitoring and enforcing prevailing wage, wage and hour laws, or labor standards, OR

d) Construction contracts or construction management experience in monitoring and enforcing prevailing wage, wage and hour laws, or labor standards; OR

e) Public policy or program development related to health care coverage/ access or family work-life balance; OR

f) Reviewing, monitoring and enforcing workforce development policies.

Substitution:
Education Substitution - Additional experience as described above may substitute for the required degree on a year-for-year basis.  One (1) year of experience will be considered equivalent to thirty (30) semester or forty-five (45) quarter units.

Education Substitution - Completion of a State of California approved building trades apprenticeship program may substitute for two (2) years of the required degree.

Experience Substitution - Possession of a Master's Degree in industrial relations, social sciences or a related field or a Juris Doctorate Degree may substitute for one (1) year of the required experience.

Note(s):

  • One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
  • Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.

Verification:
Please make sure it is clear in your application exactly how you meet the minimum qualifications. Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.

Note: Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Additional Information

Selection Procedure/Examination Requirements
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates will be emailed a required MQSQ to complete as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the minimum qualifications for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Written Examination (Weight 100%):
Candidates deemed to meet the minimum qualifications will be invited to participate in an in-person written examination designed to measure their relative knowledge, skills and abilities in job-related areas, which may include, but not be limited to: knowledge of employment, labor and contracting practices and administration; basic statistics; phases of contracting procedures; ability to interpret and apply rules and regulations; gather and analyze factual information, formulate findings and make recommendations; manage and prioritize a large caseload; use computer applications; human relations; verbal communication and written communication abilities.

A passing score must be achieved on the written examination in order to be ranked on the eligible list.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see: https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Additional Information Regarding Employment with the City and County of San Francisco:

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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What You Should Know About Contract Compliance Officer I (2992) – Citywide – (Eligible List ID: #G00009), City and County of San Francisco

Are you ready to make a difference in the City of San Francisco? We’re looking for a passionate and dedicated Contract Compliance Officer I to join our team and help enforce vital labor laws and equal opportunity policies across the city. In this role, you’ll have the opportunity to partner with various City agencies and support initiatives that promote fairness and non-discrimination in contracting. As a Contract Compliance Officer I, your expertise will be crucial in investigating and resolving complaints related to labor law violations, ensuring that all City contracts uphold equal employment opportunity objectives. With responsibilities that include reviewing contract developments, advising department managers, and monitoring compliance, every day will offer a new challenge. You will also be a key player in advancing our Disadvantaged Business Enterprise and Local Business Enterprise compliance efforts. If you have a degree in industrial relations, social sciences, or a related field, along with at least two years of experience in compliance programs, this could be the perfect opportunity for you. Your drive to uphold equal opportunity in the workplace will not only contribute to the success of the city but will also enhance the quality of life for all San Franciscans. Dive into this exciting opportunity and help shape a more equitable future with us in San Francisco!

Frequently Asked Questions (FAQs) for Contract Compliance Officer I (2992) – Citywide – (Eligible List ID: #G00009) Role at City and County of San Francisco
What does a Contract Compliance Officer I do in San Francisco?

As a Contract Compliance Officer I in San Francisco, your primary responsibility involves enforcing labor laws, equal opportunity policies, and ensuring non-discrimination in various City contracts. You'll investigate complaints, partner with agencies on compliance initiatives, and help promote equal employment opportunities. This role is crucial in maintaining fairness throughout contracting processes.

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What qualifications are required for the Contract Compliance Officer I position in San Francisco?

To qualify for the Contract Compliance Officer I position in San Francisco, candidates must possess a Baccalaureate Degree in fields such as industrial relations or social sciences, along with two years of relevant experience in compliance programs. Experience can include promoting equal opportunity, monitoring wage laws, or contract management.

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How does the application process work for the Contract Compliance Officer I role in San Francisco?

The application process for the Contract Compliance Officer I role includes submitting your application before the deadline, completing a Minimum Qualification Supplemental Questionnaire, and potentially participating in a written examination. Make sure to provide detailed information about your qualifications as they will be carefully reviewed.

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What is the salary range for a Contract Compliance Officer I in San Francisco?

While the exact salary for a Contract Compliance Officer I in San Francisco can vary based on experience and qualifications, this position typically offers competitive compensation consistent with city standards. It’s best to refer to the official job posting for the most accurate details.

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Is there a written examination for the Contract Compliance Officer I position in San Francisco?

Yes, candidates that meet the minimum qualifications for the Contract Compliance Officer I position in San Francisco will be required to participate in a written examination. The exam assesses your knowledge and skills related to compliance, labor laws, and contracting practices.

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What types of complaints does a Contract Compliance Officer I investigate?

A Contract Compliance Officer I investigates various complaints, including those regarding labor law violations, instances of discrimination, and non-compliance with City contract requirements. Your role will involve resolving issues and ensuring that all contracting processes adhere to equal opportunity policies.

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What career advancement opportunities are available for Contract Compliance Officers in San Francisco?

Working as a Contract Compliance Officer I in San Francisco opens up various career advancement opportunities, including roles in higher compliance management or specialized positions in workforce development and labor relations within the city administration.

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Common Interview Questions for Contract Compliance Officer I (2992) – Citywide – (Eligible List ID: #G00009)
Can you explain your experience with enforcing labor laws?

When discussing your experience enforcing labor laws, focus on specific instances where you monitored compliance, resolved complaints, or collaborated with other agencies. Highlight your ability to interpret labor laws and apply them to ensure equitable contracting practices.

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How do you approach investigating complaints related to discrimination?

Approach the investigation of discrimination complaints with a clear methodology. Explain how you gather information, interview parties involved, and analyze evidence to determine the validity of the claims. Emphasize your ability to remain impartial and uphold fairness throughout the process.

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What strategies do you use to promote equal opportunity in contracting?

Discuss your proactive strategies for promoting equal opportunity, such as community outreach, training sessions for contractors, and establishing guidelines that prioritize diverse and disadvantaged businesses. Highlight any successful programs you've implemented in the past.

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How would you handle a situation where you discover non-compliance in a City contract?

Explain that your first step would be to thoroughly review the situation. Document evidence of non-compliance, communicate with the involved parties to understand their perspective, and recommend corrective actions. Collaboration with other departments may also be key in resolving the issue effectively.

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Why is workforce development important in your role as a Contract Compliance Officer?

Workforce development is crucial as it ensures that all employees have access to fair opportunities for growth and advancement. In your response, link workforce development to the City’s overall goals for inclusivity and economic growth, reinforcing your comprehension of its significance in compliance work.

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What methods do you employ to stay updated on changes in labor laws?

To stay updated on changes in labor laws, regularly partake in professional development through workshops, webinars, and networking with other compliance professionals. Engage with government publications and legal resources that directly impact your work as a Contract Compliance Officer.

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Can you give an example of a challenging compliance case you handled?

When discussing a challenging compliance case, emphasize the complexity of the situation, the steps you took to address it, and the outcomes. Focus on your problem-solving skills and your ability to work under pressure, highlighting how you ensured compliance.

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How would you collaborate with other City agencies to achieve compliance goals?

Collaboration is key in this role. Discuss how you would communicate effectively with other agencies, attend joint meetings, and develop shared guidelines to promote compliance. Highlight your ability to foster positive relationships while working towards common goals.

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What policies would you implement to enhance equal opportunity and non-discrimination?

Discuss specific policies you would advocate for, such as mandatory equal opportunity training for contractors or reporting requirements for labor practices. Demonstrate your understanding of the current landscape and suggest innovative approaches to enhance compliance.

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Why do you want to work as a Contract Compliance Officer I for San Francisco?

Express your passion for promoting equity and fairness in the workplace and your admiration for San Francisco's commitment to these values. Highlight how this position aligns with your career goals and your enthusiasm for contributing positively to the City’s mission.

Join Rise to see the full answer

The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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EMPLOYMENT TYPE
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DATE POSTED
November 27, 2024

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