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Sales Officer Senior- Treasury Management | Charleston, SC, USA

Sales Officer Senior- Treasury ManagementSALES OFFICER SENIOR- TREASURY MANAGEMENTWHAT IS THE OPPORTUNITY?This position is responsible for the development and direct sale of treasury management products and services to new clients and the expansion of existing treasury management customer relationships. The incumbent will support business development activities of CNB line units and develop sales strategies to aggressively increase the sale and use of treasury management products and services for the designated customer and prospect base. Conduct customer/prospect needs analysis and develop proposed service solutions/sales presentations to assist businesses and organizations to make efficient use of cash. Coordinate sales efforts with relationship officers and team members in order to acquire new business and strengthen existing client relationships. Maintain current knowledge of all treasury management products and services offered.What you will do• Uses proactive, consultative sales skills and strategies to identify needs and quantify service/product benefits of targeted clients and prospects within the assigned territory. Analyzes the requirements of the client/prospect and presents recommendations on applicable treasury management products/services that can assist the client with the management and efficient use of cash.• Develops treasury management sales plans in conjunction with relationship managers, regional managers, banking office managers and line officers to support existing and develop new treasury management clients. Coordinates customer/prospect calling activities with relationship managers and serves as primary technical expert for all treasury management products and services.• Fosters ongoing relationships with all line units within assigned territory by providing product/service information, attending officer meetings, conducting comprehensive training sessions and supporting the line unit's business development and client retention efforts.• Coordinates and manages the preparation and presentation of treasury management client proposals. Responsible for completion and submission of client service agreements and ensures that all services are properly implemented.• Meets regularly with existing customer base to expand existing business relationships by cross- selling additional treasury management/bank products and services. Responds to servicing requests as appropriate.• Participates in the development of new services or modifications of existing services as requested. Participates in the development of marketing strategies and sales objectives that are consistent with overall division objectives. Maintains an awareness of market conditions and customer buying criteria and provides current information on industry trends and competitive practices that may be used in the development and/or delivery of treasury management services to the appropriate manager.• Maintains a proactive commitment to established Bank programs, such as CustomerFirst, Community Reinvestment Act (CRA) and Equal Employment Opportunity.• Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).• Completes all special projects as requested.Must-Have*• Bachelor's Degree or equivalent• Minimum 7 years of cash management sales experience in a financial services environment required.• Minimum 4 years experience in managing/supporting medium to large account relationships requiredSkills and Knowledge• Knowledge of sales techniques and principles to effectively market treasury management services.• Strong written and verbal communications skills.• Ability to gather, arranges, compile, interpret, analyze, summarize and evaluate information and data to identify sales opportunities and formulate conclusions and recommended actions.• Ability to set priorities, objectives and goals.• Strong written and verbal communications skills.• Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify sales opportunities and formulate conclusions and recommended actions.• Ability to set priorities, objectives and goals.• Must have knowledge of card industry issues and competitive products/services.• Demonstrates a strong understanding of accounting principles, financial concepts, payment processing and client accounting principles and operations.• Comprehensive understanding of the principles and practices associated with the analysis of business operations, accounts payables, general ledger and associated systems and interfacesCompensationStarting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.• To be considered for this position you must meet at least these basic qualificationsThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.ABOUT CITY NATIONALCity National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.• City National Bank does business in Miami and the state of Florida as CN Bank.For more information about City National, visit cnb.com.

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What You Should Know About Sales Officer Senior- Treasury Management | Charleston, SC, USA, City National Bank

As a Sales Officer Senior in Treasury Management at City National Bank in Charleston, SC, you’ll take a leading role in enhancing our clients' experience and driving our treasury management solutions. This isn’t just any sales position; it’s where your expertise in cash management translates into real-world success for our clients. You’ll be tasked with developing and executing sales strategies that tap into both new and existing relationships, helping businesses utilize their cash more efficiently through our tailored treasury management products. Your day-to-day will involve proactive consultations, conducting needs analyses, and crafting compelling sales presentations that demonstrate the tangible benefits of our services. Collaborating with relationship officers and other team members is key as you work to secure new business and deepen existing partnerships. You’ll also keep your finger on the pulse of the market, informing our strategies with current trends and customer insights. With a commitment to quality and a focus on customer-first principles, you will help shape the services we provide, ensuring they meet the evolving needs of our clients. If you’re someone who thrives in a dynamic environment and is ready to contribute to a bank that values diversity and community, then this opportunity at City National Bank is perfect for you. Join us and put your sales acumen to work in a role that truly makes a difference!

Frequently Asked Questions (FAQs) for Sales Officer Senior- Treasury Management | Charleston, SC, USA Role at City National Bank
What are the key responsibilities of a Sales Officer Senior at City National Bank?

As a Sales Officer Senior at City National Bank, your primary responsibilities include developing and selling treasury management products to new clients, enhancing existing relationships, and conducting thorough needs analyses to propose effective solutions. You'll also coordinate sales efforts with relationship managers and prepare client proposals tailored to their unique needs.

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What qualifications are needed to become a Sales Officer Senior in Treasury Management at City National Bank?

To qualify for the Sales Officer Senior role in Treasury Management at City National Bank, you should have a Bachelor's Degree and at least seven years of cash management sales experience. Additionally, four years of experience in managing medium to large account relationships is essential to excel in this position.

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How does City National Bank support the professional development of its Sales Officer Senior?

City National Bank is committed to the professional development of its employees, including Sales Officer Seniors. Support includes ongoing training sessions, exposure to comprehensive market insights, and opportunities to collaborate with various line units. This ensures you remain at the forefront of industry trends and sales techniques.

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What are the performance expectations for a Sales Officer Senior at City National Bank?

Performance expectations for a Sales Officer Senior at City National Bank involve meeting sales objectives, expanding existing client relationships through cross-selling, and contributing to the development of new treasury management services. Maintaining a strong understanding of market conditions is crucial in driving success and achieving quotas.

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How does the salary structure work for a Sales Officer Senior at City National Bank?

The starting base salary for a Sales Officer Senior at City National Bank ranges from $111,408 to $189,738 annually. Additional compensation may be earned through bonuses or commissions based on performance, making it a potentially lucrative role for successful candidates.

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Common Interview Questions for Sales Officer Senior- Treasury Management | Charleston, SC, USA
Can you explain your experience in cash management sales?

In responding to this question, highlight specific examples of your previous roles in cash management sales, detailing the products you sold and the strategies you employed to achieve your sales goals. Discuss any challenges you faced and how you overcame them.

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How do you identify the needs of your clients?

Describe your consultative sales approach, focusing on how you conduct needs analyses for your clients. Emphasize techniques like active listening, asking probing questions, and using data to understand their cash management requirements.

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What strategies do you use to develop new client relationships?

Talk about your networking and outreach strategies. Describe how you leverage existing relationships, conduct market research, and utilize industry connections to identify potential new clients, highlighting any successful campaigns.

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How do you handle objections from prospective clients?

Discuss your approach to objection handling, emphasizing active listening, empathy, and your ability to reframe potential objections into opportunities for further dialogue about the benefits of your solutions.

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What is your experience with presenting proposals to clients?

Share examples of past proposal presentations, focusing on how you tailored your presentations to meet client needs. Talk about the process of developing proposals and addressing client concerns during the presentation.

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Can you give an example of a successful treasury management solution you developed?

Choose a specific example demonstrating your ability to analyze a client's needs and present a tailored treasury management solution. Highlight the impact of your solution on the client’s cash flow or operational efficiency.

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How do you stay informed about industry trends and competitors?

Talk about your strategies for staying updated on market trends, such as attending industry conferences, joining related networks, and utilizing resources like trade publications and online forums to gather competitive insights.

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What tools or technologies do you use in your sales process?

Discuss the CRM tools you utilize for tracking client interactions and managing sales processes. Emphasize how you use analytics tools to monitor performance and derive insights that guide your sales strategies.

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How do you prioritize your sales activities?

Explain your method for setting goals and prioritizing tasks based on the potential impact on sales. Share how you balance prospecting new clients with nurturing existing relationships.

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Why do you want to work at City National Bank as a Sales Officer Senior?

In your answer, convey your alignment with City National Bank's values and culture. Discuss your passion for helping businesses succeed and how you believe your skills will contribute to the bank’s mission and community involvement.

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City National provides entrepreneurs, professionals, their businesses with complete financial solutions.

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Full-time, on-site
DATE POSTED
December 5, 2024

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