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Job details

Community Center Director

Overview

Under the direct supervision of the Regional Operations Manager, directs and administers a Community Center program that addresses community needs through a variety of services.

Responsibilities

  • Supervises employees and volunteers; develops job descriptions, recruits personnel; schedules, assigns, supervises and reviews work; evaluates performance; provides on-the-job training and assists employees in the performance of their duties. 
  • Develops training procedures or programs for council and supervisory personnel within the community center. 
  • Develops, implements and monitors programs and operational policies and procedures within the community center, defines priorities, ensures compliance with guidelines established by funding sources, central administration and council. 
  • Oversees building management and security and coordinates maintenance services. Prepares and administers budget; monitors program budgets and reports; processes payroll.
  • Conducts fundraising efforts, writes grant proposals, and develops publicity for use in fundraising campaigns.
  • Organizes and assists the council in developing an annual work plan and assists in the recruitment of new council members.
  • Performs related duties as required. 

Minimum Entrance Qualifications

  • Three (3) to four (4) years of full-time experience in the human services/or education field.
  • At least one (1) year of administration experience, which includes the supervision of staff and budget responsibilities. 
  • It is preferred that the candidate have experience working with or organizing community groups and working with people from a broad range of social and economic backgrounds. 
  • It is also preferred that a candidate hold a degree from an accredited four-year college. 
  • However, a candidate with or without a degree will be acceptable if that candidate can demonstrate an ability to communicate effectively both orally and in writing.
  • Ability to exercise good judgment and focus on detail as required by the job. 

C.O.R.I check required. S.O.R.I check required. 

BOSTON RESIDENCY REQUIRED

 

Terms:

Union/Salary Plan/Grade: SENA/MM5-8

Hours per week: 35

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What You Should Know About Community Center Director, City of Boston

Are you passionate about making a difference in your community? The Jamaica Plain Community Center is looking for a dynamic Community Center Director to lead our team! In this exciting position, you'll be at the heart of our mission, directly supervising employees and volunteers, developing engaging programs that cater to various community needs. Your creativity will shine as you implement operational policies and monitor our services. Not only will you oversee building management and security, but you'll also play a critical role in budgeting, ensuring our financial health, and even diving into fundraising activities. With your experience in human services and education, combined with administrative expertise, you will evaluate the performance of your team and inspire them to grow. If you have a flair for community organization and communication, this is the job for you! Join us in creating a welcoming, supportive environment for all, and make an impact that resonates throughout Jamaica Plain!

Frequently Asked Questions (FAQs) for Community Center Director Role at City of Boston
What are the key responsibilities of a Community Center Director at Jamaica Plain?

As a Community Center Director at Jamaica Plain, you will be responsible for supervising a dedicated team of employees and volunteers, developing and monitoring community programs, overseeing building management and security, and managing budgets. You’ll play a pivotal role in fundraising efforts and publicizing activities aimed at boosting community engagement.

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What qualifications does Jamaica Plain look for in a Community Center Director?

Jamaica Plain seeks candidates with three to four years of full-time experience in human services or education, including a minimum of one year in an administrative role. Experience working with diverse community groups is preferred. While a degree from an accredited college is ideal, effective communication skills can substitute for formal education.

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What does the hiring process look like for a Community Center Director at Jamaica Plain?

The hiring process for the Community Center Director position at Jamaica Plain will typically include a C.O.R.I and S.O.R.I check. Candidates will undergo interviews that focus on their experience in supervision, community engagement, and program development to ensure they fit perfectly with our community values.

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What kind of experience is beneficial for a Community Center Director role in Jamaica Plain?

Experience in human services or education, particularly with community organization and engagement, is highly beneficial for a Community Center Director role in Jamaica Plain. The ideal candidate should also have a solid background in administration, including supervising staff and managing budgets.

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Is there a residency requirement for the Community Center Director position in Jamaica Plain?

Yes, candidates must be Boston residents to apply for the Community Center Director position at Jamaica Plain. This ensures that our director is a part of the community they serve, fostering deeper engagement and understanding of local needs.

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Common Interview Questions for Community Center Director
Can you describe your experience in supervising staff as a Community Center Director?

When answering this question, detail your previous roles where you've led teams. Share specific examples of how you motivated your team and resolved conflicts. Highlight any performance evaluations, training programs you developed, and how you fostered a collaborative environment.

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What strategies would you use to engage the community with our programs?

Discuss innovative outreach strategies you've employed in the past, such as social media promotions, partnerships with local organizations, or hosting community events. Emphasize adapting programs to meet diverse community needs and conducting feedback sessions to improve continuously.

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How do you handle budget management as a Community Center Director?

Explain your approach to creating and managing budgets, including tracking expenses and ensuring compliance with funding guidelines. Provide an example of a successful budget you managed, showing your ability to allocate resources effectively while prioritizing programs.

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What fundraising initiatives have you led or participated in?

Share any fundraising experiences, specifying what initiatives you've led and the outcomes. Discuss grant writing as well as community campaigns you've organized, and demonstrate your skills in engaging donors and stakeholders.

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How do you develop and implement community programs?

Talk about the research and planning process you've used in developing community programs. Provide examples of how you assessed community needs, engaged stakeholders, and adapted programs accordingly to ensure they met those needs effectively.

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Describe a challenge you faced while working with conflicts in a community setting.

Share an example of a conflict situation you've encountered and the steps you took to resolve it. Emphasize your communication and negotiation skills, as well as the importance of empathy and understanding in maintaining a positive community environment.

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What qualities do you think are essential for a Community Center Director?

Discuss key qualities such as leadership, communication, organization, and empathy. Provide examples of how these traits have benefited your interactions with staff, volunteers, and community members, ensuring a cohesive team and community atmosphere.

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How would you assess the success of community programs implemented?

When responding, outline your strategy for measuring success through qualitative and quantitative metrics, such as attendance, participant feedback, and community engagement growth. Mention any prior experiences where you assessed and adapted programs based on this data.

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How do you ensure compliance with established guidelines and regulations?

Detail your familiarity with relevant guidelines and regulations related to community service operations. Explain the methods you use to monitor adherence and emphasize the importance of staff training to maintain those standards consistently.

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What steps will you take to foster a sense of community within the center?

Discuss initiatives such as community events, workshops, or partnerships with local organizations that encourage participation. Stress the importance of creating an inclusive atmosphere and actively reaching out to different demographic groups within the community.

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Public service is a noble calling: to help others, to make our communities stronger, and to uphold the public trust. As city employees, we see the results of our hard work in our own community— in street and infrastructure improvements, new buildi...

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Full-time, on-site
DATE POSTED
April 16, 2025

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