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CONTRACT SPECIALIST

Job Description

Customized Assistance Services (CAS) helps Human Resources Administration (HRA) clients with health and/or mental health conditions reach their highest attainable level of functioning and self-sufficiency by providing comprehensive, integrated, individualized clinical and support services. CAS works with other components of HRA and with other governmental and non-governmental service providers to create new programs and to integrate and refine existing services so the people it serves can achieve their maximum functional capacity.

The Office of Contract Services is responsible for the development, procurement, and management of Customized Assistance Services (CAS) contracts. CAS has a portfolio of six human services contracts with an aggregate annual value of nearly $100 million. The Contract Specialist is responsible for monitoring vendor performance and compliance with contractual terms and conditions. The position analyzes contractor reports and prepares summaries for CAS’ senior management. Fiscal payments, including the line item and milestone payments are reviewed to ensure accuracy and compliance with quality assurance guidelines.

Customized Assistance Services (CAS) is recruiting for one (1) Contract Specialist Level II to function as a Contract Specialist in the Office of Contracts, Finance and Management Planning who will:

- Review financial, statistical, and administrative invoice date submitted by contracted agencies to ensure agency’s procedures and contractual requirements are adhere to.

- Assist in the drafting and collection of procurement, contracting and budget materials, FOIL and audit materials.

- Design, implement and analyze contract management reports, to ensure contracted services are meeting programmatic and contractual requirements within established budgets.

- Provide technical expertise to contractors, by explaining agency’s procedures and legal and administrative requirements related to the contracts and the delivery of services.

- Liaise with CAS’ staff, HRA’s ACCO and Finance staff, contractors, and other City, State and Federal agencies to ensure the effective and efficient delivery of contracted services.

- Prepare and implement detailed project plans by identifying contract milestones and scheduling of tasks and due dates, to endure the efficient monitoring of progress of projects.

Salary Range: $ 57,550 - $66,182

Work Location: 150 Greenwich Street 30th Floor NY NY 10007

Hours/Schedule: 9:00am-17:00pm (Flexible)

CONTRACT SPECIALIST - 40561

Qualifications

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council of Higher Education Accreditation (CHEA), and six months of full-time, satisfactory professional, technical, or administrative experience in one or more of the following fields: program evaluation, contract negotiation/management, fiscal/financial management, or project management; or
2. A four year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and four years of full-time, satisfactory professional, technical, or administrative experience in one or more of the following fields: program evaluation, contract negotiation/management, fiscal/financial management, or project management; or
3. Education and or experience equivalent to “1" or “2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$61866 / YEARLY (est.)
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$57550K
$66182K

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What You Should Know About CONTRACT SPECIALIST, City of New York

Are you ready to make a difference? Customized Assistance Services (CAS) is on the lookout for an enthusiastic Contract Specialist to join our dedicated team in New York, NY! In this role, you will be at the forefront of ensuring that our human services contracts operate smoothly, with an annual aggregate value of nearly $100 million. Your primary responsibility as a Contract Specialist will be to monitor vendor performance and compliance with contractual terms, analyzing contractor reports, and preparing insightful summaries for senior management. You’ll also have the opportunity to review fiscal payments to guarantee they meet quality assurance guidelines. If you thrive in a collaborative environment, you will find joy in liaising with CAS staff, finance personnel, contractors, and various city, state, and federal agencies to ensure the efficient delivery of our vital services. Your knack for detail will shine as you draft procurement and budget materials while overseeing contract management reports to meet programmatic requirements. With a flexible schedule from 9:00 AM to 5:00 PM, you can balance work and life seamlessly. So, if you have a degree and some related experience in program evaluation, contract management, or fiscal management, we’d love to see you bring your expertise to CAS as we strive to help clients reach their highest potential!

Frequently Asked Questions (FAQs) for CONTRACT SPECIALIST Role at City of New York
What are the main responsibilities of a Contract Specialist at Customized Assistance Services?

As a Contract Specialist at Customized Assistance Services, your primary duties will include monitoring vendor performance, ensuring compliance with contractual terms, and analyzing contractor reports. You will also review fiscal payments for accuracy, assist in drafting procurement materials, and liaise with various stakeholders to ensure contracted services are delivered efficiently.

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What qualifications do I need to apply for the Contract Specialist position at CAS?

To be considered for the Contract Specialist position at Customized Assistance Services, you need a baccalaureate degree from an accredited college or university, along with six months of professional experience in areas like contract management or project evaluation. Alternatively, a high school diploma and four years of relevant work experience may qualify you. Educational equivalencies will also be considered.

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What skills are important for a Contract Specialist at Customized Assistance Services?

Key skills for the Contract Specialist role at Customized Assistance Services include strong analytical abilities, attention to detail, excellent communication skills, and the capacity to manage multiple tasks efficiently. A solid understanding of contract management principles and financial oversight is also crucial.

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Is there room for growth as a Contract Specialist at CAS?

Absolutely! At Customized Assistance Services, the role of Contract Specialist provides a pathway for professional development within the organization. With a focus on collaboration and continuous improvement, you can expand your skills and take on more advanced roles in contract management and procurement over time.

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What is the work environment like for a Contract Specialist at CAS?

The work environment for a Contract Specialist at Customized Assistance Services is supportive and collaborative. The CAS team values diversity and inclusion, creating a workplace where everyone feels respected and valued. With a flexible schedule and ample opportunities for inter-departmental collaboration, you will enjoy being part of a mission-driven organization.

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Common Interview Questions for CONTRACT SPECIALIST
Can you describe your experience with contract management?

When answering this question, detail your specific responsibilities in past roles related to contract management, including any tools you used. Highlight how you ensured compliance and monitored contractor performance to drive results.

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How do you handle conflict with a vendor?

Explain a past experience where you faced a conflict with a vendor. Discuss the approach you took to resolve the issue, showcasing your communication skills and ability to maintain professional relationships while protecting the organization’s interests.

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What methods do you use to monitor compliance with contract terms?

Discuss the strategies you've employed in previous roles, such as regular performance reviews, data analysis, and communication with stakeholders. Mention how you utilized reports or audits to ensure compliance with contract terms.

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Describe a time you had to analyze a complex report.

Provide a specific example of a complex report you analyzed. Explain the challenges you faced, the framework you used for analysis, and how your findings impacted decision-making.

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What experience do you have in developing procurement materials?

Share your experience drafting procurement-related documents, such as RFPs or contracts. Highlight how your attention to detail and understanding of legal requirements contributed to successful procurements.

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How do you prioritize your tasks in a fast-paced environment?

Describe your time management techniques, such as using to-do lists or project management software. Illustrate how you successfully balance multiple contracts or projects simultaneously.

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What software tools are you familiar with for contract management?

List the software and tools you have used for managing contracts, such as Excel, contract management systems, or enterprise resource planning (ERP) software. Discuss how your familiarity with these tools can help in your role.

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How do you ensure accuracy in fiscal payments within contracts?

Explain your process for verifying fiscal payments, including checking invoices against contracts and ensuring proper documentation. Emphasize the importance of accuracy in maintaining trust and compliance.

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Can you give an example of how you provided technical expertise to a contractor?

Share a specific example where you guided a contractor through contractual requirements or agency procedures. Focus on how your support ensured they adhered to all terms successfully.

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What do you find most challenging about contract management?

Reflect on a specific challenge you’ve faced in contract management, such as ensuring compliance or negotiating terms. Discuss what you learned from overcoming that challenge and how it has shaped your approach in your current practice.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
April 16, 2025

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