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INSPECTOR 1ST COMMAND – PATROL OPERATIONS

Job Description

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

HRA’s Office of Police Operations (OPO) manages approximately 100 uniformed Peace Officers and more than 450 contracted security guards assigned to HRA’s facilities citywide. OPO’s primary responsibility is to protect the safety of HRA’s employees and clients, as well as their property and the agency’s physical assets. OPO also provide security for special events, construction, and work conducted outside of normal business hours, and emergencies. Special Officers will be responsible for providing a high level of security and safety for staff, customers, and visitors at an assigned HRA location located throughout the five boroughs who has Peace Officer status and arrest powers.

Serve as Inspector, 1st Command – Patrol Operations and provide day-to-day management of civilian and uniform staff at HRA Police Operations.

HRA’s Office of Police Operations (OPO) is recruiting to fill one (1) Deputy Director of Security M-I, function as the Inspector 1st Patrol Operations who will:

- Serve as a Training Liaison to coordinate initial Peace Officer Training and Annual In-Service Training for HRA Police Members.
- Maintain personnel data base for HRA Police Members.
- Peace Officer Registry compliance with the NYS Department of Criminal Justice Services.
- Liaison with contract guard company to ensure proper guard coverage at all HRA locations.
- Ensure that Contract Guard company complies with training requirement for security guards assigned to the HRA Security Guard Contract.
- Prepare the Deputy Mayor’s Public Safety - Agency Weekly Briefing.
- Prepare City Council statistical reports.
- Contribute to process improvement by identifying issues and engaging in special projects.
- Update systems, logs, and databases.
- Maintain an inventory data base and orders equipment and supplies.
- Use the database of incidents at HRA sites to produce automated statistical reports on HRA incidents that are presented to the Assistant Deputy Commissioner, Police Operations, Commissioner, and Senior Staff, in order to assess workplace violence risks.
- Serve as the liaison for the Continuity Operations Plan by assisting in reconstituting operations if the office were shut down due to an emergency.
- Ensure that all reports and forms produced are accurate and completed in a timely manner.
- Update and maintain the OPO COOP plan and act as a liaison when required.
- Ensure time and leave policies are being adhered to including the monitoring of documentation submittals from employees as required by Agency policies.

Work Location: 375 Pearl Street New York, NY
Hours/Schedule: Normal Business Hours

Qualifications

1. A high school diploma or its equivalent and six years of full-time, satisfactory experience in a protection or security program; at least eighteen months must have been in an administrative, managerial or executive capacity, or in supervising security personnel; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have the eighteen months experience in an administrative, managerial or executive capacity, or in supervising security personnel.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About INSPECTOR 1ST COMMAND – PATROL OPERATIONS, City of New York

As the Inspector 1st Command – Patrol Operations at the Department of Social Services (DSS) in New York, NY, you’ll take on a key managerial role in the safety and security of our facilities. You’ll be at the forefront, leading a dedicated team of civilian and uniformed staff under the Office of Police Operations (OPO). Your responsibilities will include coordinating essential Peace Officer training and ensuring compliance with all necessary regulations. You will also liaise with contract guard companies to guarantee optimal security coverage across all HRA locations. This role offers a unique opportunity to engage in process improvements by identifying challenges and contributing to special projects while maintaining critical personnel databases and generating statistical reports for city officials. One of your main objectives will be to create a safe environment for both staff and clients, promoting a culture of awareness and efficiency in emergency operations management. Whether it’s preparing agency reports or updating operational plans, your influence will be pivotal in fostering a secure environment at the DSS facilities throughout the five boroughs. Your experience in supervising security personnel and your passion for public safety will be crucial in ensuring a high level of service for New York City’s most vulnerable populations. If you’re ready to make a difference in the community while developing your career in public safety and operations, this position at the Department of Social Services might be the perfect next step for you.

Frequently Asked Questions (FAQs) for INSPECTOR 1ST COMMAND – PATROL OPERATIONS Role at City of New York
What are the primary responsibilities of the Inspector 1st Command – Patrol Operations at DSS?

The Inspector 1st Command – Patrol Operations at the Department of Social Services (DSS) is responsible for overseeing daily management of security personnel, coordinating training programs, ensuring compliance with safety regulations, and maintaining essential databases. Additionally, this position involves preparing reports for city officials and liaising with contract guard companies to ensure proper security coverage at HRA locations across New York City.

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What qualifications are required for the Inspector 1st Command – Patrol Operations role at DSS?

To qualify for the Inspector 1st Command – Patrol Operations position at the Department of Social Services, candidates must have a high school diploma and six years of satisfactory experience in protection or security programs, including at least eighteen months in a managerial or supervisory capacity. Alternative education and experience combinations may also be considered, but the supervisory experience is mandatory.

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How does the Inspector 1st Command – Patrol Operations contribute to safety at DSS facilities?

The Inspector 1st Command – Patrol Operations plays a crucial role in ensuring safety across DSS facilities by leading security teams, coordinating training sessions, preparing statistical safety reports, and maintaining compliance with safety protocols. This proactive approach not only enhances security but also helps in addressing workplace violence risks effectively.

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What types of training coordination is expected from the Inspector 1st Command – Patrol Operations at DSS?

As the Inspector 1st Command – Patrol Operations, one is tasked with serving as a Training Liaison, coordinating initial Peace Officer Training and Annual In-Service Training for HRA Police Members. This involves ensuring that security personnel are well-trained and compliant with New York State Department of Criminal Justice Services regulations.

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What is the work schedule like for the Inspector 1st Command – Patrol Operations at DSS?

The work schedule for the Inspector 1st Command – Patrol Operations at the Department of Social Services is typically aligned with normal business hours. However, the role may involve additional responsibilities outside of these hours, especially when managing emergencies or special events that occur beyond regular working times.

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Common Interview Questions for INSPECTOR 1ST COMMAND – PATROL OPERATIONS
Can you describe your experience with managing security teams, particularly in a large organization?

Discuss your previous roles in security management, focusing on specific challenges you faced and how you addressed them. Highlight your ability to lead a diverse team, implement training programs, and enhance operational procedures to improve security.

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What strategies would you use to ensure compliance with safety regulations?

Talk about your familiarity with safety regulations, your approach to training staff on compliance requirements, and how you conduct regular audits. Provide examples of how you have successfully implemented safety guidelines in previous positions.

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How do you prioritize tasks in a fast-paced security environment?

Explain your time management skills and how you utilize tools or methods for prioritizing tasks effectively. Give an example of a situation where you had to make quick decisions while managing several responsibilities simultaneously.

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Describe how you would handle a security breach at one of the facilities.

Share your step-by-step approach to handling security breaches, including immediate responses, communication with relevant parties, and documentation. Emphasize your ability to stay calm under pressure and ensure the safety of everyone involved.

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What role does data analysis play in your approach to security management?

Discuss your experience with collecting and analyzing incident data to identify trends and risks. Explain how you would use statistical reports to inform decision-making and drive improvements in security measures.

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Can you provide an example of a training initiative you've implemented for a security team?

Describe a specific training program you developed or enhanced, detailing its objectives, outcomes, and how it positively impacted team performance and compliance with security protocols.

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How do you foster collaboration between different security departments and other organizational units?

Share your approach to building relationships and facilitating communication between security teams and other departments. Highlight examples where collaboration led to improved safety measures or operational improvements.

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What methods do you use to ensure your security personnel are well-prepared for emergencies?

Discuss your strategies for emergency preparedness training, including drills, simulations, and ongoing education. Explain the importance of regular training in maintaining readiness among security staff.

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How do you keep up with changes in security regulations and technologies?

Explain the resources and networks you use to stay informed about new regulations, technologies, and best practices in the security field. Highlight your commitment to continuous learning and adaptation.

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What are your long-term goals in security management, particularly in a role like Inspector 1st Command – Patrol Operations?

Share your career aspirations and how this position fits into your overall goals. Discuss your desire to contribute to the safety and well-being of the community while continuously enhancing your skills as a security leader.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 6, 2025

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