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Investigations and Compliance Officer - job 1 of 4

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.Our Commitment To Equity, Effectiveness, And Sustainability Guides Our Work Providing City Agencies With The Critical Resources And Support Needed To Succeed, Including• Recruiting, hiring, and training City employees.• Managing 55 public buildings.• Acquiring, selling, and leasing City property.• Purchasing over $1 billion in goods and services for City agencies.• Overseeing the greenest municipal vehicle fleet in the country.• Leading the City's efforts to reduce carbon emissions from government operations.When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.DCAS’ Citywide Equity and Inclusion (CEI) provides critical guidance and support to all city agencies ensure the proper implementation and adherence to federal, state and city mandated workplace non-discrimination policy and procedures, including responsibilities under the New York City Charter and promulgated by the citywide EEO Policy: The City of New York Equal Employment Opportunity Policy (2021). The mission of DCAS’s Citywide Equity and Inclusion (CEI) is to foster the City of New York’s emergence as an innovative and global leader in equitable, diverse and inclusive employment practices. CEI is responsible for the development of the City’s EEO Policy and other equal employment opportunity (EEO)- best practice guidance impacting the workforce across over 80 agencies (mayoral or non-mayoral).The Investigation and Compliance Unit, to which this position belongs, updates and provides guidance to agency EEO Officers on investigative and reasonable accommodation processes, develops and presents legally mandated non-discrimination training curricula, conducts very time-sensitive high level discrimination complaint investigations when the EEO Officer or agency head is a party.CEI develops and collaborates on strategies that fulfill the City’s EEO mandates, under local laws and executive orders, and equity and inclusion initiatives that drive the development, engagement, advancement, and retention of a diverse and inclusive workforce. CEI also guides city agencies as they establish their own D&I strategies through the charter-mandated annual Diversity & EEO plans that set forth objectives and best practices to implement EEO policies, promote equitable workforce practices, and create engaging and respectful workplace environments.Under the direction of the Director, Investigations and Compliance Unit, the Investigations and Compliance Officer will:• Manage relationships with agency EEO personnel, including provide guidance on the proper interpretation and application of EEO Policy, investigative practices, and requests for reasonable accommodations.• Assess complaints, inquiries, and process-related questions presented to CEI from employees throughout the city and take subsequent appropriate actions.• Manage multiple complex EEO investigations through to completion in accordance with CEI’s mandate without the need for significant oversight.• Prepare well-written and well-reasoned investigative reports that are clear and supported by the facts, including make associated recommendations in accordance with EEO Policy.• Manage high-level CEI projects and specialized initiatives.• Supervise subordinate attorneys, college aides, interns, and CEI support staff, as necessary.• Demonstrate good judgment in identifying and overcoming hurdles at all stages of investigation, and confer, as appropriate, with appropriate authorities such as the City’s Law Department.• Manage case practice reviews, including routine reviews of agency EEO complaint and reasonable accommodation files, training records, training content, instructor-led workshops, and the use of complaint tracking systems.• Ensure agency compliance with the submission of annual and quarterly EEO/Diversity & Inclusion plans and reports on complaint data.• Analyze citywide trends, including inquiry and complaint data, and offer appropriate guidance to agencies in addressing necessary shifts in workplace culture and other systemic concerns.• Formulate and monitor enforcement strategies with respect to new legislation, regulations, and policy.• Develop policy and guidance memoranda to drive increased compliance with EEO, diversity, and inclusion, anti-harassment /anti-discrimination policies.• Establish a standardized review and approval protocol for agency delivered EEO training and policy statements.• Plan and conduct training on investigative protocols/procedures, complaint filing and tracking, and other EEO-related topics.• Work collaboratively with the General Counsel’s Office and the Human Capital Division on compliance related to workforce data, training content, and other projects, as needed.• Conduct legal research on EEO and employment-related issues and relevant legislation.• Travel to meet with city officials, employees, and members of the public as part of investigative interviews or processes, training, and compliance-related meetings or events.• Perform additional duties as required.Minimum Qualifications• Admission to the New York State Bar; and either "2" or "3" below.• One year of satisfactory United States legal experience subsequent to admission to any state bar; or• Six months of satisfactory service as an Agency Attorney Interne (30086).Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.In Addition To Meeting The Minimum Qualification RequirementsTo be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment.Preferred Skills• In depth understanding of federal, state and local laws and regulations relating to equal employment opportunity, sexual harassment, retaliation, and reasonable accommodations. - Demonstrated experience conducting complex investigations, knowledge of proper objective interview techniques and due process principles. - Significant knowledge and experience with handling EEO and employment-related matters, including the investigation of, and response to, EEO complaints filed at various human rights regulatory venues. - Proven work experience developing and administering EEO compliance, investigatory, and reasonable accommodation policies.Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/Residency RequirementNew York City Residency is not required for this position.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy., $89,613.00 – $103,055.00

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What You Should Know About Investigations and Compliance Officer, City of New York

Are you a passionate legal professional ready to make a difference? Join DCAS as an Investigations and Compliance Officer and play a pivotal role in upholding equity and inclusion in New York City’s workforce! At DCAS, our mission is to ensure that city government works effectively for all New Yorkers. As part of our dedicated Citywide Equity and Inclusion (CEI) team, you'll work closely with various city agencies to guide them in implementing and adhering to vital non-discrimination policies. In this dynamic role, you’ll manage relationships with agency EEO personnel and assess complaints from employees, ensuring that every investigation is handled with care and precision. Your skills in crafting clear, well-reasoned investigative reports will shine as you make recommendations to enhance EEO Policy compliance. With responsibilities ranging from supervising staff to developing training on investigative protocols, every day at DCAS offers new challenges and opportunities to drive real change. If you have a firm grasp of EEO laws and a knack for navigating complexities, this role is for you. Embark on a career that allows you to influence workplace culture across city agencies, ensuring respect, diversity, and inclusion are at the forefront of our mission. Help us create an engaging environment for all employees by joining DCAS as an Investigations and Compliance Officer today!

Frequently Asked Questions (FAQs) for Investigations and Compliance Officer Role at City of New York
What are the primary responsibilities of the Investigations and Compliance Officer at DCAS?

The Investigations and Compliance Officer at DCAS plays a crucial role in managing relationships with agency EEO personnel, guiding them on the application of EEO policies and investigative practices. The officer is responsible for assessing complaints and managing multiple complex EEO investigations to completion, crafting detailed reports, and supervising staff. Importantly, they ensure compliance with EEO mandates across various city agencies.

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What qualifications are required for the Investigations and Compliance Officer position at DCAS?

To qualify as an Investigations and Compliance Officer at DCAS, candidates must be admitted to the New York State Bar and possess at least one year of relevant legal experience. Additional qualifications may include in-depth knowledge of EEO laws and demonstrated experience in conducting complex investigations. A background in handling EEO complaints and a commitment to diversity and inclusion are highly preferred.

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What skills are preferred for the Investigations and Compliance Officer role at DCAS?

Preferred skills for the Investigations and Compliance Officer at DCAS include a solid understanding of federal, state, and local EEO laws, experience in conducting thorough investigations, and knowledge of proper interview techniques. Familiarity with EEO compliance and developing investigatory policies will greatly benefit candidates in this multifaceted role.

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How does the Investigations and Compliance Officer contribute to the mission of DCAS?

The Investigations and Compliance Officer supports DCAS's mission by developing and administering EEO compliance policies, ensuring that all city agencies adhere to non-discrimination standards. By managing investigations and supervising staff, the officer aids in fostering an equitable work environment, which is essential for the effective operation of New York's government.

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Is New York City residency required for the Investigations and Compliance Officer position at DCAS?

No, New York City residency is not a requirement for the Investigations and Compliance Officer position at DCAS. We welcome qualified candidates from various locations to apply, reflecting our commitment to hiring a diverse workforce that represents all New Yorkers.

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Common Interview Questions for Investigations and Compliance Officer
Can you describe your experience with EEO laws and how it relates to the Investigations and Compliance Officer role?

In your response, detail your experience with federal, state, and local EEO laws, highlighting specific examples of cases you've worked on. Discuss your understanding of non-discrimination policies and how you've applied this knowledge in previous roles.

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How do you approach complex investigations in the workplace?

Share your investigative process, emphasizing your analytical skills, attention to detail, and ability to remain impartial. Provide an example of a complex case you've successfully handled and the steps you took to reach a resolution.

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What strategies do you employ to ensure compliance with EEO policies across various agencies?

Discuss your approach to collaboration and communication with agency staff. Explain how you implement training and monitoring procedures to ensure adherence to EEO policies and promote a culture of inclusion.

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How do you handle conflicts or challenges during an investigation?

Illustrate your conflict resolution skills, providing examples of past situations where you navigated challenges successfully. Emphasize your ability to remain calm under pressure and utilize established protocols.

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What do you consider essential elements of a well-documented investigative report?

Explain the importance of clarity, factual support, and objective analysis in investigative reports. Provide insights on how to structure these documents for effectiveness and precision.

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Can you explain your experience with training personnel on EEO guidelines?

Share specific instances when you've developed and delivered training sessions on EEO guidelines or non-discrimination policies. Discuss how you engage participants and ensure understanding.

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How do you ensure that all voices are heard during your investigations?

Highlight your commitment to inclusivity in the investigative process. Describe methods you use to create a safe environment for individuals to share their experiences and how you actively solicit feedback.

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What is your understanding of reasonable accommodations in the workplace?

Discuss the legal framework surrounding reasonable accommodations and share examples of how you've addressed accommodation requests in past roles, ensuring compliance while meeting employee needs.

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How do you stay updated on changes in EEO laws and policies?

Express the importance of continuous learning and professional development in your career. Mention specific resources, training, or networking opportunities you utilize to stay informed about EEO topics.

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What motivates you to work in the field of investigations and compliance?

Reflect on your passion for justice, equity, and inclusion. Share what drives your commitment to this work and how you envision making a positive impact on the workforce through your role at DCAS.

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