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Operations Analyst

Job Description

The New York County District Attorney's Office (DANY) has an immediate opening for an Operations Analyst in its Operations Division. In this position the Operations Analyst is responsible for providing high level overall support to the division and the Office.


Responsibilities include but are not limited to:

- Responding to office-issued vehicular accidents: collecting police reports, pictures of damages received on vehicle(s), repair estimates, creating and or responding to insurance claims.
- Responsible for maintaining all DANY vehicle registration: monthly submissions of registration paperwork for expiring registrations, new registrations of undercover vehicles, etc.
- Handling all processes of moving and parking violations, and EZ Pass violations occurring with regard to DANY fleet.
- Processing the disposal of vehicles and office equipment once items have been replaced after outliving their useful life cycle.
- Maintaining building services and repairs.
- Assigning wireless devices to new hires, as well as troubleshooting and or replacing broken or lost devices.
- Auditing monthly invoices for wireless services, internet services and vehicle repairs for any discrepancies
- Assignment of keys to offices and cabinets to DANY staff.
- Maintaining copies of keys for all offices, file cabinets and main bureau doors.
- Coordinating consultants assigned to projects and DCAS for 40 Worth ID cards: ensuring consultants fill out the proper paperwork and follow up on the removal on consultants that leave.
- Coordinating all business card requests; ordering business cards for legal staff by providing proofs for approval before submitting for final print and distribution of business cards once final print is received.
- Maintaining all office signage at One Hogan Place, 80 Centre Street, and all DANY satellite locations.
- Maintain all office and telephone directories at One Hogan Place and 80 Centre Street.
- Handle signage for new hires, relocations, and separations of DANY staff.
- Maintaining and updating access database of new data received for keys, wireless devices, vehicles, violations, and placards.
- Serve as backup when anyone is out in Operations Central and perform related administrative and clerical duties as needed.


In addition to the Minimum Qualification Requirements, candidates must possess the following:

- Bachelor’s degree from an accredited college and one (1) year of relevant experience.


Preferred Requirements/Skills:

- Must be able to work in a team environment and possess collegial qualities to develop and manage relationships as well as work collaboratively and cooperatively.
- Must possess excellent interpersonal and communication skills required, including the ability to represent the Office as required.
- Must possess high proficiency in the Microsoft Office Suite of products such as Microsoft Word, Project, PowerPoint, Excel, and Access.
- Ability to follow directions and apply proper policies, procedures, and guidelines.
- Must be detail-oriented, self-motivated, able to multi-task, and have a high concern for data accuracy.
- Able to maintain a positive attitude to set the tone for a professional office environment.
- Able to exhibit a high level of confidentiality and diplomacy.
- Possess effective communication skills.
- Possess excellent customer centric skills.
- Possess excellent planning and organization skills.
- Ability to work with others efficiently to meet deadlines.
- Ability to successfully manage competing priorities, under pressure, in a fast-paced environment.
- Ability to work with frequent interruptions and adapt to changes in workflow.


Hours/Shift:

- Monday - Friday, from 9:00 AM – 5:00 PM.


How to Apply:

- Apply with a Cover Letter and Resume.


Additional Information:

- Current office employees: To be eligible for a transfer or promotion, staff must have already served at least 1 year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum and additional qualifications of the position.
- Authorization to work in the United States is required for this position.

COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Operations Analyst, City of New York

The New York County District Attorney's Office (DANY) is on the lookout for a detail-oriented and proactive Operations Analyst to join our dynamic Operations Division in the heart of New York City, NY. In this role, you'll play a pivotal part in ensuring the smooth functioning of our office operations. Your daily adventures will include everything from responding to vehicular accidents involving DANY vehicles—gathering police reports and collecting repair estimates—to managing all aspects of vehicle registration and handling moving violations. The Operations Analyst will also coordinate office resources effectively by maintaining essential records, processing disposal of outdated equipment, and managing our fleet of wireless devices. With a keen eye for detail, you'll audit invoices for discrepancies and assist in onboarding new hires by assigning keys and business cards tailored to their needs. This job isn't just about the nitty-gritty; it's about being a cornerstone of our collaborative team environment, where your ability to communicate and foster positive relationships will shine. Ideally, you'll be proficient in the Microsoft Office Suite and have a passion for keeping everything organized and accessible. If you’re self-motivated, able to juggle multiple tasks, and thrive in a fast-paced setting, we’d love to hear from you. Join us in this important mission and help make a difference while enjoying the vibrant atmosphere of New York City.

Frequently Asked Questions (FAQs) for Operations Analyst Role at City of New York
What are the main responsibilities of the Operations Analyst at NYC's District Attorney's Office?

As an Operations Analyst at the New York County District Attorney's Office, you will handle various essential tasks. These responsibilities include responding to vehicular accidents, maintaining vehicle registrations, managing parking violations, processing disposal of office equipment, and coordinating office supplies and services. You'll also conduct audits of service invoices, assist with onboarding new team members, and maintain essential documentation for office keys and signage, making this role crucial to our daily operations.

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What qualifications are required for the Operations Analyst position at DANY?

To be considered for the Operations Analyst role at the New York County District Attorney's Office, candidates should have a Bachelor’s degree from an accredited college along with at least one year of relevant experience. Preferred candidates will have excellent interpersonal skills, a solid proficiency in Microsoft Office Suite, and the ability to manage multiple tasks efficiently in a fast-paced environment.

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What skills are important for an Operations Analyst at the NYC District Attorney's Office?

In the Operations Analyst position at the New York County District Attorney's Office, key skills include strong communication, attention to detail, and the ability to work collaboratively in a team. Familiarity with data accuracy, planning and organization, and customer-centric approaches are also critical. Technical prowess in Microsoft Office products is essential for success in this role.

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What is the work environment like for an Operations Analyst at the District Attorney's Office in NYC?

The work environment for an Operations Analyst at the New York County District Attorney's Office is energetic and collaborative. You’ll be part of a team-oriented atmosphere that encourages communication and innovation. Given the fast-paced nature of the office, you will be expected to adapt to changes, manage competing priorities, and frequently liaise with various departments, ensuring a supportive and professional workspace.

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How do I apply for the Operations Analyst position at DANY?

To apply for the Operations Analyst position at the New York County District Attorney's Office, you will need to submit a cover letter and resume that highlights your relevant experience and skills. Additionally, current office employees might have specific eligibility conditions they must meet, including length of service and status in their current unit. Be sure to review all application guidelines.

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Common Interview Questions for Operations Analyst
Can you describe your experience with managing vehicle registration and accidents?

When answering this question, highlight specific instances where you successfully managed vehicle registration processes or dealt with accidents, including how you gathered relevant reports and interacted with insurance companies. Demonstrating your organized approach and attention to detail will show your aptitude for the Operations Analyst role.

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How do you prioritize tasks when you have multiple responsibilities?

Discuss your approach to prioritizing tasks based on deadlines and importance. You could mention using tools such as to-do lists or project management software. Share an example of a time when you successfully managed competing priorities, illustrating your ability to handle pressure, which is critical for an Operations Analyst at the NYC District Attorney's Office.

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What is your experience with auditing invoices and managing discrepancies?

Outline any relevant experience you have with auditing invoices, including how you identified discrepancies and resolved issues. Specifically, mention any tools or procedures you employed, demonstrating your attention to financial accuracy and integrity, which are crucial in the Operations Analyst role.

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How do you ensure effective communication with team members and stakeholders?

Emphasize the importance of clear communication by providing examples of how you’ve successfully conveyed information to colleagues or stakeholders in past roles. Include methods you’ve used to foster collaboration and ensure everyone is on the same page, which is vital for an Operations Analyst at DANY.

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Describe a time you had to adapt to significant changes in workflow.

Share a specific instance from your past roles where changes in workflow required you to adapt quickly. Focus on your proactive approach and willingness to learn, which are both valuable traits for someone in the Operations Analyst position at the NYC District Attorney's Office.

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What tools do you use to maintain organization in your work?

Mention tools or software you regularly use for task management, scheduling, and document organization. Highlight your proficiency in Microsoft Office products, especially Excel and Access, as these are crucial for the Operations Analyst role. Sharing specific examples can enhance your credibility during the interview.

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How would you handle confidential information in your role?

In your response, stress the importance of confidentiality and describe your experience dealing with sensitive information. Explain how you would ensure that such information remains secure and highlight any policies you’ve adhered to in previous roles, which aligns with the integrity needed for the Operations Analyst position at DANY.

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What strategies do you use to maintain accuracy in your work?

Discuss your attention to detail and the steps you take to ensure accuracy, such as double-checking your work or using verification processes. Providing examples can help demonstrate your commitment to precision, a key requirement for the Operations Analyst role.

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How do you handle feedback from supervisors or peers?

Talk about your openness to constructive criticism and how you use feedback as a tool for professional growth. Providing an example of a time you successfully implemented feedback can show your ability to learn and improve, important qualities for an Operations Analyst in a collaborative environment.

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Why do you want to work as an Operations Analyst at the NYC District Attorney's Office?

Convey your passion for public service and interest in the justice system. Discuss what specifically draws you to the Operations Analyst position at DANY, such as the opportunity to make a direct impact through efficient office operations. This insight can reflect your commitment and enthusiasm for the role.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
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DATE POSTED
April 12, 2025

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