Outreach Coordinator for the Division of Neighborhood Preservation (DNP)

About the Agency:

The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD).

Your Impact:

The Division of Neighborhood Preservation (DNP) identifies potentially distress buildings and works with owners and/or tenants to develop treatment plans to improve and address maintenance issues, reduce violation counts, register properties, and return buildings to firm physical health. If needed refer owners to various programs to obtain financial assistance to improve their buildings.

Your Role:

As a Community Coordinator- Outreach Coordinator in the Division of Neighborhood Preservation (DNP). The selected candidate will be responsible for, but not limited to the following:
Your Responsibilities:
- Conducting outreach to owners and managing agents to discuss various issues with their building, such as registration, annual reports owners are required to file, violations on the building, provide information on violation removal, certification of violations, trends observed based upon violations on the building, ascertain what the Division can assist them with to improve the building, and perform follow-ups to ensure that conditions are being addressed in a timely manner.
- Assisting owners requesting mediation with tenants to allow them access to make needed repairs.
- Occasionally attended tenant meetings requested by various stakeholders.
- Researching Owner information utilizing database systems such as DOF ACRIS, E-Courts and HPD Info.
- Responsible for updating HPDInfo on calls made to owners/managing agents and tenants, and tracking work progress.
- Escalating problem buildings and owners/managing agents to the office Director/Deputy Director or the Division Assistant Commissioner for guidance and or intervention.
- Assist the HPD Mobile Outreach Van at events.
- Work on Special Projects as assigned.

NOTE: Candidates may work occasional late evenings and weekends.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.