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Sergeant

Job Description

This job opening has been reposted. Previous applicants do not need to reapply.

*THE SELECTED CANDIDATE WILL BE OFFERED A SALARY of $59,255.00*

** YOU MUST BE A CURRENT EMPLOYEE OF THE ADMINISTRATION FOR CHILDEN’S SERVICES TO BE CONSIDERED FOR THIS POSITION. **

***It is important that you have filed for, taken, and passed the civil service exam for the title listed above in order to avoid being “bumped” out of your position when the Eligible List for this title is established. Anyone who is selected for this position must show proof that they have passed this examination.”***

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The New York City Administration for Children’s Services (ACS) is seeking an outstanding candidate to serve as a Sergeant/Supervising Special officer for the ACS Police Unit within the ACS Division of Administration. The selected candidate will become an integral member of the Bureau’s team for one of the country’s premier children’s services agencies dedicated to strengthening NYC’s families and their 1.8 million children.

Under general supervision, The Supervising Special Officer will perform work of ordinary difficulty and responsibility relating to physical security, safety, loss prevention and maintenance of order. Supervising Special Officers serve in Command positions, lead by example, and play an important role in investigating incidents, overseeing security staff, security operations, and performing other security-related duties.

Specific responsibilities include but are not limited to:

- Manage and evaluate the performance of subordinate, prepare and submit task and standards and performance evaluations in accordance with agency policies.
- Supervise, evaluate, and coordinate assignments of staff to ensure adequate coverage for facility operations.
- Oversee staff assignments and deployment with special attention to the use of overtime, absenteeism, and equipment accountability.
- Ensure accountability and coordinate with agency representative to ensure radio, CCTV, keys, and other related security equipment are operational and accounted for during every tour.
- Ensure security staff maintain accurate logs regarding the activities of the security department, which may include a detailed account of who entered the facility as well as in-depth incident reports highlighting any incidents that may have occurred.
- Interpret, implement, and enforce agency policies and procedures.
- Ensure City time submissions are reviewed and processed; resolve City time related issues.
- Conduct roll call; inspect Special Officers on posts and assigned work areas. Respond to emergency situations; investigate, supervise, and assist subordinates in the handling of serious and unusual incidents; Prepare, maintain, and review records, logs, and reports regarding patrols, arrests and other incidents relating to safety and security.
- Prepare and submit reports and recommendations to superiors; keep superiors and/or agency personnel informed of potentially dangerous or unusual situations.
- Appear in court and/or assists other law enforcement agencies on arrest cases.
- Attend, participate, and pass Safe Crisis Management training.
- Attend, participate, and pass Peace Officer training as a condition of employment.



ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.



TO APPLY:
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 640776.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

Qualifications

A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and one year of fulltime satisfactory experience in the field of law enforcement, protection or security.

Individuals serving in this title are designated as Peace Officers by the New York State Criminal Procedure Law. Therefore, all candidates must be qualified to serve as Peace Officers. Incumbents must satisfy the training requirements established by the State of New York for Peace Officers and obtain certification. Once obtained, this certification must be maintained for the duration of employment.
For Assignment To Assignment Level II:
A. One year of experience as a Supervising Special Officer-Assignment Level I; or
B. In addition to meeting the minimum qualification requirements for Assignment Level I above, one year of experience in the field of law enforcement, protection or security in a supervisory capacity.

For Assignment to Assignment Level III:
A. Two years of experience as a Supervising Special Officer; or
B. In addition to meeting the minimum qualification requirements for Assignment Level I above, two additional years of full-time experience in the field of law enforcement, protection or security, at least one year of which must have been in a supervisory or administrative capacity.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$59255 / YEARLY (est.)
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$59255K
$59255K

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What You Should Know About Sergeant, City of New York

Are you ready to take the next step in your law enforcement career? The New York City Administration for Children’s Services (ACS) is looking for a dedicated and experienced Sergeant to join our team! As a Sergeant within the ACS Police Unit, you’ll play a crucial role in maintaining the safety and security of the children and families we serve. We’re dedicated to ensuring a safe environment, and with a salary of $59,255.00, this position offers not just a job, but a chance to make a real difference. You’ll oversee security operations and supervise staff while leading by example, ensuring that everything runs smoothly. Your daily responsibilities will include evaluating team performance, managing security operations, and responding to emergencies. You’ll be conducting roll calls, inspecting posts, and preparing reports, making sure all staff adhere to protocols and procedures. This role is essential as ACS serves some of the most vulnerable populations in the city, and your contributions will have a direct impact on their safety. If you are currently an employee of ACS and meet the qualifications, including passing the civil service exam, we encourage you to apply and be part of our mission to strengthen families across NYC. Let’s work together in creating a secure and supportive environment for the 1.8 million children we serve!

Frequently Asked Questions (FAQs) for Sergeant Role at City of New York
What are the responsibilities of a Sergeant at the New York City Administration for Children’s Services?

As a Sergeant at the ACS, your primary responsibilities include supervising staff, overseeing security operations, and ensuring the safety and security of the facilities. You will manage performance evaluations, coordinate staff assignments, respond to emergencies, prepare reports, and maintain security logs, all while ensuring that staff adhere to agency policies.

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What qualifications are required to become a Sergeant with ACS?

To qualify for the Sergeant position at the New York City Administration for Children's Services, candidates must have a high school diploma or an equivalent qualification, along with at least one year of experience in law enforcement or security. Additionally, it is essential to be a current employee of ACS and to have passed the relevant civil service examination.

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How does the selection process work for the Sergeant position at ACS?

For the Sergeant position with the New York City Administration for Children’s Services, candidates must be current employees of the agency, have successfully passed the civil service exam for the role, and adhere to specific application procedures. Applicants will then be considered based on performance, qualifications, and relevant experience.

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What training is required for the Sergeant position at ACS?

Candidates for the Sergeant position at the New York City Administration for Children’s Services must complete Safe Crisis Management training and Peace Officer training as part of their employment conditions. This training ensures that all employees are equipped to handle crisis situations effectively.

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What is the salary for a Sergeant at the New York City Administration for Children’s Services?

The salary for a Sergeant position at the New York City Administration for Children’s Services is set at $59,255.00. This competitive salary reflects the important work and responsibilities involved in ensuring the safety of children and families in the community.

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Common Interview Questions for Sergeant
Can you describe your experience in law enforcement and how it prepares you for a Sergeant role at ACS?

In answering this question, share specific instances from your previous law enforcement experience that demonstrate your leadership, oversight, and crisis management skills. Highlight any supervisory roles and the outcomes of your decisions in high-pressure situations.

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How do you prioritize staff assignments to ensure the security of the facility?

When tackling this question, it’s important to discuss your approach to evaluating staff strengths and weaknesses, and how you would ensure adequate coverage while managing schedules. Highlight your organizational skills and decision-making processes that ensure safety and security.

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What is your approach to handling emergency situations?

In your response, discuss your emergency response plan, which could include assessing the situation, prioritizing actions, and communicating effectively with your team. Share examples from past experiences that demonstrate your ability to remain calm and decisive under pressure.

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How do you evaluate the performance of your team members?

Discuss the importance of setting clear performance standards, providing feedback, and conducting regular evaluations. You can mention specific methods you’ve used in the past, such as performance metrics and one-on-one reviews, to help improve team productivity.

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Describe a time you had to enforce agency policies. How did you ensure compliance?

Use this opportunity to detail a specific scenario where you had to enforce policies. Highlight your communication skills and strategies used to educate your team about the importance of compliance, ensuring a supportive environment.

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What strategies do you utilize to maintain accountability among security staff?

Discuss the methods you would employ to maintain accountability, such as regular check-ins, consistent logging practices, and staff training. Provide examples of how these strategies have fostered trust and high performance in previous roles.

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How would you handle a conflict between staff members?

Identify conflict resolution techniques you believe work effectively, such as mediation or open communication. Provide examples of past experiences where you successfully navigated conflicts, demonstrating your interpersonal skills.

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How do you stay updated on security trends and practices?

Emphasize the importance of continual learning in your role. Discuss resources you utilize, such as training sessions, workshops, or industry publications, to stay informed and apply new strategies to your work.

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What do you believe is the most critical aspect of your role as a Sergeant at ACS?

In your response, focus on the significance of leadership and the impact of your role on team morale and safety. Address how your unique skills contribute to the overall mission of protecting children and families.

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Why do you want to work for the New York City Administration for Children’s Services?

Express your motivation for wanting to join the ACS, referring to its mission of supporting vulnerable families and communities. Share personal values or experiences that align with the agency's goals, showing your passion for making a difference.

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DATE POSTED
January 7, 2025

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