Data Control Clerk II

As a Data Control Clerk II at University Hospital, your main responsibilities include answering calls for the Support Services Call Center, dispatching necessary services, and entering essential data into the TMS system. Additionally, you will handle emergency notification requests, initiate emergency codes, and manage overhead paging announcements, all while maintaining excellent customer service.

To qualify for the Data Control Clerk II role at University Hospital, candidates must have a High School Diploma or GED and at least two years of clerical or data entry experience. Experience in a customer service-oriented environment is preferred. Strong communication skills, attention to detail, and knowledge of personal computer applications are also essential for this position.

Yes, a background in customer service is highly valued for the Data Control Clerk II job at University Hospital. Candidates typically bring two years of clerical/data entry experience, preferably in customer service settings, showcasing their ability to provide friendly and efficient support to callers.

Successful Data Control Clerks II at University Hospital demonstrate strong communication and interpersonal skills, excellent telephone etiquette, and the ability to manage time and stress effectively. Being detail-oriented and having proficiency in personal computer applications are also critical skills for success in this position.

University Hospital offers a competitive salary along with a comprehensive benefits package for the Data Control Clerk II role. This includes health insurance, retirement plans, and other employee perks that support your well-being and career growth.

In high-pressure situations, I focus on maintaining calmness while prioritizing tasks. I ensure I stay organized and communicate clearly with team members to efficiently manage incoming requests, reflecting the key skills needed for a Data Control Clerk II.

I have over two years of experience in data entry and administrative roles where I meticulously handled data management, ensuring accuracy and efficiency. I use personal computer applications daily, which aligns with the requirements of the Data Control Clerk II position.

Certainly! In a past role, I encountered an upset caller. I listened patiently, acknowledged their concerns, and provided clear solutions. This approach not only resolved the conflict but also enhanced the caller's experience, which is vital for a Data Control Clerk II.

I prioritize my tasks daily, using tools like to-do lists, and setting specific time frames for each task. This strategy allows me to stay focused and ensures that I meet deadlines critical for the Data Control Clerk II role.

To ensure accurate data entry, I double-check my inputs and take my time with each entry. Recognizing the importance of accuracy in the Data Control Clerk II role, I always verify against source documents and use checklists to minimize errors.

I believe communication is key in a busy call center. I actively share updates with my team and support each other during peak times. This collaboration creates a cohesive work environment, which is essential for a Data Control Clerk II role.

I understand that as a Data Control Clerk II, it's critical to quickly process emergency notification requests. Familiarity with emergency codes and protocols is essential to successfully managing pressing situations, ensuring caller safety.

I am drawn to University Hospital because of its commitment to patient care and community service. The opportunity to support a team that makes a tangible difference aligns perfectly with my passion for customer service and support.

I bring strong organizational skills, attention to detail, excellent communication abilities, and a calm demeanor. These qualities are essential for a Data Control Clerk II to ensure efficient and effective call handling.

I view feedback as an opportunity for growth. When I receive constructive criticism, I take time to reflect and implement changes to improve my performance, which is particularly important in the proactive environment of a Data Control Clerk II.