Communications Manager

Company DescriptionA best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.What we offerImpact- The work you do here matters to millions.Growth- Philadelphia is growing, why not grow with it?Diversity & Inclusion- Find a career in a place where everyone belongs.Benefits- We care about your well-being.Agency DescriptionThe Philadelphia Streets Department and the divisions within it are responsible for the City's vast network of streets and roadways. Included among many duties are the ongoing collection and disposal of residential trash and recyclables, as well as the construction, cleanliness, and maintenance of our entire street system.The Streets Department's mission is to provide clean, green, and safe streets in a cost-effective and efficient manner. The department delivers a number of City services that are critical to maintaining the public health and safety in our communities. These essential services include, but are not limited to, curbside trash and recycling collection, maintaining all traffic control devices and street lighting, the construction and maintenance of 320 bridges and 2,525 miles of streets and highways and snow and ice removal.Job DescriptionThe Communications Manager will lead day-to-day communications for the Streets Department and will be responsible for working with Streets leadership to develop and implement the communications strategy for the organization.Essential FunctionsCommunications Management for StreetsCreate and implement a communications strategy for Streets, highlighting the important work and projects of Streets and partner agencies.Handle day-to-day communications responsibilities for Streets, and other Streets public relations initiatives.Represent Streets and participate in citywide communications coordination meetings with Mayor's Office of Communications, Managing Director's Office, OTIS, 3-1-1, social media working groups, assisting with citywide public relations as needed.Coordinate with public affairs and communications staff in OTIS, Water, and Sustainability on joint projects and initiatives. Assist during crisis communications.Primary City point of contact with communications teams from partners including Bicycle Transit Systems, SEPTA, DVRPC, and PennDOT. Collaborate on press conferences, press releases, blog posts, social media, and launch events.Build strong agency and community relationships and seek opportunities to create long-lasting, reciprocal, and open partnerships.Coordinate with the Streets Commissioner and staff to prepare and implement project communicationsCoordinate with the Vision Zero Program team on Safe-Routes-to-School communications and Vision Zero communications and marketing.Grant funded project communicationsPrepare and implement communications strategies for federal (Bi-partisan Infrastructure Law) and state grant announcements, working with the department grants administrators.Plan press conferences and other communication strategies for ground breakings and ribbon cuttings for federal and state funded infrastructure projects.Liaise with communications teams from elected officials offices on press conferences and launch eventsMedia relations and eventsOrganize and represent Streets at press events with partner departments, agencies, and organizations.Cultivate and maintain relationships with reporters; respond to media requests and proactively pitch stories.Track, review, and report on media coverage.Write press releases, blogs, and talking points about Streets initiatives.Digital CommunicationsDevelop social media toolkits for community and agency stakeholders.Manage social media strategy and implementation in coordination with OTIS initiatives.Analyze and create reports based on social media and ad campaign metrics.Maintain webpages on phila.gov and act as main point of contact for City web development team.Competencies, Knowledge, Skills and AbilitiesAbility to develop press releases, media alerts, Q&A, talking points, and other media materialsExperience organizing press events, including, but not limited to press conferences and media briefingsExcellent written and verbal communication skillsStrong administrative skills and ability to prioritize multiple tasks across portfolio of workExperience with website management and WordpressProficient in Microsoft Office programs, especially Outlook, Teams, Word, Excel, PowerPointProficient in social media management and managing platforms such as Twitter, Facebook, and InstagramExperience creating digital graphics and designing print materialsExperience using communications and design tools, such as MailChimp, Canva, Adobe Creative Suite, etc.Ability to conduct outreach to diverse community groups and deliver public-facing presentationsAbility to work in a fast-paced environment and meet tight deadlinesExcellent self-direction and the ability to take ownership and see responsibilities through to completionAbility to establish and foster relationships with cross-sector partners and to work as part of a collaborative teamAvailable to work nights and weekends as neededSecond language a plusQualificationsRequired:A bachelor's degree from an accredited college or university. Optimal candidate has a degree in Communications, Marketing, or a related field.Five or more years of experience in the field of communications.DesirableExperience and interest of transportation, infrastructure, and government.Additional InformationTO APPLY:Interested candidates must submit a resume.Salary Range: $80,000 - $87,000Discover the Perks of Being a City of Philadelphia Employee:Transportation : City employees get unlimitedFREEpublic transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.Parental Benefits: The City offers its employees 6 weeks of paid parental leave.We offer Comprehensive health coverage for employees and their eligible dependents.Our wellness program offers eligibility into the discounted medical planEmployees receive paid vacation, sick leave, and holidaysGenerous retirement savings options are availablePay off your student loans faster- As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.Unlock Tuition Discounts and Scholarships- The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!*The successful candidate must be a city of Philadelphia resident within six months of hireEffective May 22, 2023, vaccinations areno longer requiredfor new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx