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Pricing Director - APAC (P585)

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Pricing Director at Civica

We are on the lookout for a dynamic and results-oriented Pricing Director to take our pricing and packaging strategy to the next level and drive business growth here at Civica.

In this pivotal role, you will partner with senior leaders across our verticals, including Executive leaders, Sales leaders, and their teams, to develop innovative pricing and packaging solutions. You’ll play an essential role in ensuring the successful execution of these strategies while working closely with cross-functional teams such as Product Marketing, Sales Enablement, M&A, Finance, Marketing, and Business Improvement to deliver impactful results.

As Pricing Director, you’ll oversee the full spectrum of pricing and packaging responsibilities. This includes setting optimal pricing structures, leading price optimisation efforts with a strong focus on competitive positioning and designing packaging and propositions for cross-selling within and across our verticals. You’ll be particularly focused on navigating complex scenarios where pricing models, metrics, and contracting approaches differ between products within the same markets.

You’ll also drive M&A integration, capturing pricing synergies, and play a crucial role in implementing deal desk capabilities for larger opportunities. This may include supporting customer negotiations alongside sales teams to ensure success. In addition, you’ll lead the transition from Excel-based pricing tools to a SaaS-based CPQ system, improving efficiency and scalability for the business.

Another key responsibility will be designing and delivering pricing training and enablement programs to ensure the teams have the necessary skills to execute on your strategies. You will also oversee governance, target setting, and performance monitoring to ensure alignment with business objectives. As part of your leadership role, you’ll be responsible for developing and leading a high-performing team, driving continuous improvement in pricing and packaging execution across Civica.

This position calls for a strategic thinker with strong commercial insight, analytical expertise, and a proven ability to manage stakeholders effectively. You’ll thrive in a fast-paced environment, where your leadership and expertise will shape the future of pricing strategy at Civica.

What you will need to be successful in this role

  • Experience in Pricing strategy and execution together with proposition & packaging strategy expertise, ideally in a software context 
  • Exceptional strategic thinking skills and problem-solving ability 
  • Experience of partnering with and influencing Executive Leadership to drive business acceleration 
  • Strong analytical ability, interest in drawing insights from data. Enjoys analysis and a data-led approach to pricing 
  • Strategy or Management consulting experience from a top tier strategy consulting firm is a plus (in particular to drive the change management agenda)
  • Experience of working with Private Equity backed businesses is desirable
  • Connector of dots and a collaborator who can work across all teams and functions 
  • Strong written and oral communication skills 
  • Self-starter with a hands-on, can-do attitude 
  • Driven, enthusiastic professional who can work in a fast-paced environment 
  • Experience leading a team

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

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What You Should Know About Pricing Director - APAC (P585), Civica UK Ltd

At Civica, we're on a mission to revolutionize public services with our cutting-edge software, and we’re looking for a Pricing Director to lead the charge in the APAC region! In this exciting role, you will collaborate intimately with our senior leadership to craft innovative pricing and packaging strategies that support our growth ambitions. You’ll be the brains behind setting optimal pricing structures, optimizing for competitive positioning, and designing comprehensive propositions for cross-selling. Enjoy tackling complex pricing models and navigating various metrics and contracting approaches with ease. This is where you’ll make your mark! You'll also ensure our pricing strategy is seamless and efficient by steering the transition from traditional Excel-based tools to a sophisticated SaaS-based CPQ system. Your leadership will not only enhance our pricing capabilities but also empower our teams through targeted training and enablement programs. We're looking for someone who combines strategic thinking with a data-driven approach to pricing, eager to influence executive decisions and drive business acceleration. If you have experience in a software setting and a knack for building high-performing teams, this is your chance to shine at Civica. Join us in making a real difference to citizens and public sector organizations worldwide while growing your career in a flexible, inclusive environment. Ready to take on the challenge? We can’t wait for you to be a part of our journey!

Frequently Asked Questions (FAQs) for Pricing Director - APAC (P585) Role at Civica UK Ltd
What responsibilities does the Pricing Director at Civica have?

As the Pricing Director at Civica, you will oversee the entire pricing and packaging strategy, which involves collaborating with various departments, optimizing pricing structures, and leading M&A integration while ensuring alignment with business objectives.

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What qualifications are needed for the Pricing Director position at Civica?

To be successful as a Pricing Director at Civica, candidates should have extensive experience in pricing strategies, exceptional analytical skills, and ideally a background in software. Strong communication and leadership skills are also essential to drive initiatives across teams.

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How can candidates apply for the Pricing Director position at Civica?

Interested candidates can apply directly on Civica's career page, where you can submit your resume and cover letter showcasing your suitability for the Pricing Director role and highlighting your experience in pricing strategies.

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Does Civica offer flexible working arrangements for the Pricing Director role?

Yes, Civica values work-life balance and provides flexible working arrangements for the Pricing Director role, allowing you to work from home, collaborate with colleagues online, and occasionally meet in the office for social interactions.

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What company culture can a Pricing Director at Civica expect?

Civica fosters an inclusive and diverse workplace culture that encourages personal and professional growth. As a Pricing Director, you will find a welcoming environment that values collaboration, staff well-being, and community engagement.

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What opportunities for career growth are available for a Pricing Director at Civica?

As a Pricing Director at Civica, you'll have numerous opportunities for career advancement, access to professional development resources, and the chance to influence key business strategies that drive growth in the GovTech sector.

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What skills are essential for the Pricing Director role at Civica?

Key skills essential for the Pricing Director role at Civica include strategic thinking, strong analytical capabilities, experience in pricing optimization, and excellent stakeholder management skills, particularly within the software industry.

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Common Interview Questions for Pricing Director - APAC (P585)
How would you develop a pricing strategy for a new product at Civica?

To develop a pricing strategy for a new product at Civica, I would start by understanding the market and customer needs, analyze competitor pricing, conduct cost assessments, and engage with stakeholders to create a pricing model that supports our business objectives while also delivering value to customers.

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Can you describe your experience with pricing optimization techniques?

My experience with pricing optimization techniques includes using data analytics to assess price elasticity, conducting A/B testing on different pricing models, and leveraging customer feedback to adjust pricing strategies in real-time, ensuring maximum profitability and market competitiveness.

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What methods do you use for analyzing competitive pricing?

I employ various methods for analyzing competitive pricing, such as conducting market research, performing SWOT analysis of competitors, and using pricing intelligence tools to track and compare competitor pricing strategies and trends within our industry.

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How would you approach cross-functional collaboration in this role?

I believe in fostering open communication and establishing clear objectives. I’d work closely with teams across Sales, Marketing, Product, and Finance to ensure alignment in our pricing strategies while encouraging feedback and sharing insights to enhance collaboration across departments.

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How do you prioritize pricing initiatives in a fast-paced environment?

In a fast-paced environment, I prioritize pricing initiatives by assessing their potential impact on business goals, evaluating the urgency and feasibility of each project, and aligning priorities with stakeholders to ensure we're focusing on the most critical initiatives that drive growth.

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What is your experience in transitioning pricing tools to SaaS-based systems?

I have successfully led transitions from traditional pricing models to SaaS-based systems by mapping out the current process, identifying gaps, and designing a comprehensive implementation plan that includes training for team members to adapt to the new tools effectively.

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Describe a time when you influenced executive leadership regarding a pricing decision.

In my previous role, I presented a comprehensive pricing analysis to the executive team, highlighting potential revenue growth through a revised pricing strategy. By utilizing data and market insights, I successfully influenced their decision to adopt my recommendations, resulting in increased profitability.

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What strategies do you use for effective price training and enablement?

Effective price training and enablement strategies include creating workshops, using real-case scenarios for role-playing, providing comprehensive resources, and establishing ongoing support channels to encourage continuous learning and skill development for the teams involved.

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How do you identify pricing synergies in M&A scenarios?

I identify pricing synergies in M&A scenarios by analyzing the pricing models and market positioning of both organizations, assessing potential cross-selling opportunities, and formulating a cohesive strategy that leverages the strengths of both companies to optimize pricing.

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What role does data play in your pricing strategy?

Data plays a crucial role in my pricing strategy. I leverage analytics to gauge market trends, customer behaviors, price sensitivity, and overall performance metrics, allowing me to make informed decisions that drive profitability and align with market demands.

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The Civica Group is an international software business focused on the public sector supporting more than 3,000 major customers in ten countries. It is a privately owned group of companies headquartered in London, UK, and with regional head offices...

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Full-time, hybrid
DATE POSTED
November 25, 2024

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