Sales Director - Strategic Accounts

About Us 

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. 

Why You’ll Love This Opportunity as Sales Director at Civica 

As the Sales Director, Strategic Accounts – Local Government, you will lead a team of Directors of Strategic Accounts responsible for fostering relationships with UK local government leaders.

Your primary focus will be on establishing and refining a Strategic Directors Practice that emphasises structured region- and account-based planning, data-driven management, and account management practices that drive meaningful results.

Through operational rigor, coaching, and performance tracking, you will enable your team to exceed sales targets, deepen customer relationships, and position Civica as the trusted partner for transformative technology.

Sales Leadership and Operational Excellence: Proven ability to lead and inspire high-performing teams in strategic account management within the public sector or software solutions industry. Expertise in developing, standardising, and enforcing sales best practices.

Data-Driven Approach: Strong analytical skills with a focus on driving data accuracy, CRM rigor, and a structured approach to leading and lagging metrics to optimise pipeline management and sales performance.

Strategic Thinking: Strong commercial acumen, with the ability to devise and implement account strategies that align with customer needs and Civica's objectives.

Customer-Focused: Demonstrated success in building and nurturing long-term, executive-level relationships; an empathetic listener and trusted advisor.

Results-Driven: Track record of meeting and exceeding revenue goals. Self-motivated, resilient, and focused on achieving targets.

Innovation and Adaptability: Skilled in creative problem-solving and bringing fresh perspectives to complex challenges; comfortable in a dynamic environment.

Collaboration: Experience in cross-functional collaboration to enhance customer success. Acts as a connector across departments to drive results.

Market Insight: Familiarity with public sector challenges, particularly in local government. Knowledge of industry groups such as Solace, CIPFA, and LGA, and competitor activity.

Influence and Communication: Excellent communication and negotiation skills, capable of influencing senior stakeholders and mobilising teams.

Why You’ll Love Working with Us 

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

• Diversity & Inclusion: We’re all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old. 

• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.  

• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice. 

• Flexible Work: We have the technology and tools to support you working in our hybrid environment.