Why You Should Join Claim

You should join Claim for the people.

We aspire to build the best team of the 2020s. Just like PayPal in the 90s, Google in the 00s, and Stripe in the 10s, we want to be known as "a place where it's good to be from."

Our Growth Associate role is a unique opportunity to contribute to contribute to growing a generational consumer technology company and marketplace. We are disrupting the future of rewards, allowing brands pay their customers instead of their advertisers. At Claim, we intend to build a better, more authentic, and more social ecosystem for both consumers and brands than the ones that search engines and social media have forced upon us.

There's a reason this section is at the top: it's the most important to us. If it's the most important to you too, we hope you'll keep reading.

What We're Building

Claim is a delightful way to save money when you try new brands with friends.

Claim is a brand discovery app that helps people save money and find their new favorite brands and experiences. We’re starting with Gen Z college students and plan to expand to cities across the US in the coming year.

Today, Claim is going viral on nearly 100 campuses across the US. Last semester we averaged 86% month-over-month growth, and today our week-12 retention rate is 66%. We’ve raised $20M to date to fuel this growth and expand the product.

Our users learn about Claim from friends, and they sign up by linking their credit cards via Plaid. This lets us understand where someone likes to shop — and where they haven’t shopped yet, but might like to try.

Every week, we run “The Drop,” where our algorithm gives a choice of new brands to try based on a user’s past credit card purchases. If they don’t like what they get, users can always trade with other Claimers or send their reward to their friends. The Drop has become a ritual on our campuses and something that students look forward to every week.

Once users have a reward they want, they shop using the card they linked to Plaid. When we detect the purchase, and we send them a payout to their Venmo account. Importantly, redeeming a reward is very simple: just use your regular card and get a Venmo back — no coupon codes or QR scanning.

This frictionless experience is the core of what makes Claim successful, so if you decide to interview, we’ll add you to the app so you can try it for yourself.

How Our Business Model Works

We charge brands to acquire new customers.

Today, brand marketers have it tough, but Claim makes it much, much easier.

If you’re a marketer, you only have three options to reliably acquire new customers: Meta, Google, or TikTok. It’s hard to know how effective your ads are, and you have very little control of how much you’ll pay to acquire a new customer. If you ask any brand marketer, they’ll tell you that they’re desperate to diversify away from these platforms.

With Claim, the process is much simpler.

Thanks to our credit card link, we can understand where a user likes to shop and (very importantly) where they haven’t shopped yet. This means we can match a brand to a verified net-new customer who will love their product.

Brands can set their cost-per-acquisition up front by choosing a reward value, and brands only pay when they acquire a new customer. As a result, Claim is more reliable, more traceable, and more cost-effective than the existing ad platforms.

In other words, we’re taking the money that would have been spent on Instagram ads, giving nearly all of it to high-potential customers, and keeping a small slice for ourself. Everyone wins (except Meta).

Today, Claim is just getting started, but we’ve already signed some of the best brands in the world including Sweetgreen, Shake Shack, Blank Street Coffee, Gong Cha, Blank Street, Van Leeuwen, Chip City, [solidcore], and many more. The reason we can sign these brands so early is that marketers see the value in Claim — and they’re very excited to use it.

Our Team

We think culture and values matter (a lot), so we recommend reading our culture doc.

We’re a close-knit team that’s ready to change consumer internet. The best way to learn about us is by reading our culture doc — we wrote this document together, and we’ve updated it as the company has grown. If the values resonate, you’ll likely enjoy working with our team.

We're fortunate to be backed by world-leading investors:

Who You Are

You're a proactive and resourceful team player, with a test and learn mentality. You’re excited about beautiful and intuitive end to end user flows for critical parts of the app

• Strong Work Ethic: You work autonomously and hustle, managing your workflow to meet tight deadlines. Your willingness to work the occasional weekend or evening is essential.

• Strategic Thinker: You’re able to break down big ideas into actionable steps to drive better user experiences

• User Centric: You put user experience first and foremost, and are always testing your assumptions with real people

• Communicator: You can share your work to the core team - highlighting the problem you are solving, the different approaches you took, and conviction on which direction you think is correct

• Craft Minded: You take great care in the craft of product design, and aren't satisfied at anything less than the best.

• Scrappy: You are okay not hitting the high bar for every detail to be fast and test things quickly

What You'll Do

You'll be at the forefront of Claim's product, playing a pivotal role to create and refine critical areas of the Claim app.

We’re looking for a strong, user centric Product Designer to support critical initiatives at Claim across growth and new feature development. In this contract role, you’ll play a integral role designing, testing and shipping new concepts that will significantly impact Claim's product and trajectory.

Join us to make a real impact through projects like:

• Designing a new onboarding flow: Get more users excited and knowledgable about the Claim product

• Creating new to world features: I can't write too much on this but we are cooking up some exciting things

• Improving the UX and UI for important app areas: Driving consumer value by simplifying and clarifying UX/UI and communication.

What Skills You Bring

You're a proactive and adaptable self-starter, eager to create great consumer experiences that drive business impact.

Requirements:

• At Least 3-5 Years Experience Building digital products, with a strong ability to design major sections of an app with a keen UI sensibility.

• A proven ability to create experiences that consumers love

• Strong Figma expertise with proven ability to work quickly to develop UX flows, detailed UI, prototypes, and contribute to a design system

• Very user centric, and able to conduct research to test concepts

• Comfortable tackling ambiguity, breaking down complex problems into actionable concepts.

• Ability to understand business and product goals, and tailor designs to meet those needs

• Bonus: Experience working on a consumer app

• Bonus: Experience optimizing design for growth initiatives

Location

This is a remote position

Timing

3-6 month contract. Ideally starting as soon as possible

Portfolio

Please include a link to your portfolio

One More Thing

We realize the confidence gap and imposter syndrome might discourage amazing candidates from applying. Every job description is a wish list, so please reach out if this role really excites you.

How We Interview

We interview fast because we value your time.

Screen (15 min): A quick introductory chat to see if there is mutual interest

Experience (30 min): A deeper conversation about your background and goals with Claim, including discussions of past challenges and how you addressed them.

Paid Take-Home Project (2 hours): A quick design sprint to highlight your skillset across UX/UI and user centricity

Project Review with the Team (45 min): You’ll present your project to a small group of Claim team members you’d work closely with, allowing time to discuss your ideas and connect with more of the team.