Head of Core Platform (m/f/x)

The Head of Core Platform at CLARK is responsible for driving the evolution of Cloud Infrastructure and Developer Experience. This involves overseeing operational excellence, enhancing developer productivity, and cultivating a cohesive team culture, ensuring that both technology and team dynamics are optimized for success.

Candidates for the Head of Core Platform role at CLARK should possess a strong background in technical leadership, team management, and a deep understanding of cloud infrastructure and developer productivity tools. Experience in managing vendor relationships and excellent communication skills are also essential.

Key responsibilities include balancing cost-effective infrastructure management with reliability and security, mentoring the Core Platform team, optimizing developer productivity tools, collaborating with product and tech leaders, and setting a roadmap for ongoing service improvements.

CLARK ensures developer productivity by encouraging the optimization of the development tool stack, aligning it with business needs, and providing teams with the right resources to understand and improve their systems, thereby maximizing efficiency across the board.

The work culture at CLARK is vibrant and diverse, promoting collaboration across various backgrounds. Employees enjoy flexible working models, team events, cultural initiatives, and a commitment to creating an inclusive environment where every voice is valued.

As Head of Core Platform at CLARK, employees benefit from a range of perks including 30 days of holiday, 2 impact days for community involvement, exclusive discounts, complimentary refreshments, and a supportive work-life balance through hybrid working models.

The Head of Core Platform will lead a talented and diverse team of professionals from various nationalities. The role emphasizes building cohesion among team members and fostering a culture of growth and impactful results.

When responding, highlight your hands-on experience with cloud services, discussing specific projects you've managed, challenges you've overcome, and how your technical abilities contributed to operational excellence.

It's essential to explain your strategy for assessing the needs of each team and aligning them with overall business objectives, emphasizing communication and collaboration as key components of successful prioritization.

Focus on specific tools or processes you've implemented that brought efficiency and clarity to development work, providing metrics or examples to illustrate the positive impact on team performance.

Discuss specific experiences in negotiating with vendors, assessing their performance, and how you’ve leveraged these relationships to benefit your team and projects, ensuring mutual growth and support.

Provide a comprehensive overview of a past initiative, underscoring your leadership style, how you motivated the team, and what results were achieved, both for the team members and the organization.

Explain your approach to simplifying complex information and ensuring clarity, emphasizing your ability to bridge the gap between technical teams and business executives while gaining their support.

Be prepared to discuss your approach to ensuring the security of infrastructure systems, how you've addressed vulnerabilities in the past, and the practices you implement to maintain compliance and trust.

Use the STAR method (Situation, Task, Action, Results) to articulate how you identified the challenge, your response, and the outcome, focusing on lessons learned and improvements made.

Articulate the key performance indicators (KPIs) you use to assess the effectiveness of technical projects, making sure to link these metrics back to overall business value and impacts on customer satisfaction.

Discuss current trends in cloud technology, how they could shape the future of insurtech, and your perspective on adapting strategies to stay ahead of the curve, showcasing your strategic thinking in a rapidly evolving field.