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Agile Coach / Scrum Master

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

ClassWallet is looking for an Agile Coach / Scrum Master to enhance agile practices in its financial technology team, ensuring efficient project delivery and fostering a collaborative team environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include mentoring teams in agile methodologies, facilitating agile ceremonies, prioritizing product backlogs, and driving continuous improvement.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Required skills include expertise in agile frameworks (Scrum, Kanban, SAFe), strong problem-solving abilities, and familiarity with flow metrics and modern engineering practices.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred qualifications include agile certifications, technical background, and experience with release management and leading agile transformations.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: The job is located in the United States, with no indication of remote work.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $100,000 - $140,000.



ClassWallet, a leading financial technology company in the United States, is seeking to hire an Agile Coach / Scrum Master to join our team.

ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states.

The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.

While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.

Job Responsibilities:

  • Work with Product Owner to align team with product vision and delivery commitments.
  • Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts.
  • Mentor and coach teams and stakeholders in agile practices, frameworks and methodologies (Scrum, Kanban, SAFe, etc.).
  • Work with product management on the prioritization and refinement of the development backlog.
  • Guide and mentor teams on various techniques and strategies to effectively break down work into smaller, manageable tasks, ensuring a smoother workflow and enhancing the team's ability to forecast and deliver work within set timeframes.
  • Educate team members on the importance of right-sizing work and its direct impact on achieving predictable outcomes.
  • Train the team on how to identify potential bottlenecks and dependencies early in the process, enabling them to proactively address issues and maintain a consistent pace of delivery.
  • Encourage the team to continuously reflect on their processes and identify areas for improvement, fostering a culture of continuous learning and adaptation.
  • Leads and facilitates all agile ceremonies, ensuring effective collaboration and communication within the team. These ceremonies include: Daily Stand-Ups, Feature Planning & Refinement, Feature Reviews and Retrospectives.
  • Proactively identify, manage and resolve team dependencies and impediments across multiple teams, departments and stakeholders, escalating when appropriate.
  • Understand and utilize flow metrics to identify bottlenecks and be able to have data-driven conversations with the team to drive performance and accountability.
  • Fosters a sense of ownership and shared responsibility among team members, encouraging them to take initiative, make decisions, and hold themselves accountable for their contributions to the team's success.
  • Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvement events.
  • Seeks opportunities for improvement to the overall effectiveness of the team.
  • Communicates organizational impediments to leadership with details and recommended solutions.
  • Strong familiarity and adherence to core Agile values and principles
  • Solid knowledge of agile ceremonies and artifacts
  • Exposure to modern engineering practices (CI/CD, Test automation)
  • Expert with agile frameworks and their application in product development and delivery
  • Ability to coach and mentor
  • Proactive problem solver that guides their team toward delivery and release target dates
  • Understands the process of right-sizing work for team stability and predictability
  • Understands flow metrics and their use in driving a continuous flow of work
  • Experience with release management processes preferred
  • Experience leading Agile transformations preferred
  • Strong understanding of systems thinking and change management principles preferred
  • Experience with Agile tooling preferred
  • Background in a technical discipline preferred
  • Agile certifications preferred

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.

We offer an excellent salary and benefits commensurate with experience.

ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.

Average salary estimate

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$100000K
$140000K

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What You Should Know About Agile Coach / Scrum Master, ClassWallet

Hey there! Are you an experienced Agile Coach or Scrum Master looking for your next big opportunity? Look no further! ClassWallet, a trailblazer in the financial technology sector, is searching for someone like you to join their dynamic remote team based in sunny California. In this role, you'll have the incredible chance to enhance agile practices across our dedicated teams, ensuring that project delivery is not just efficient but also enjoyable for everyone involved. Your primary responsibilities will center around mentoring our teams in various agile methodologies such as Scrum, Kanban, and SAFe. But that’s just the beginning! You’ll be facilitating agile ceremonies, prioritizing product backlogs, and driving a culture of continuous improvement. We're looking for someone with a knack for problem-solving, who’s familiar with flow metrics and modern engineering practices. Ideally, you should hold some agile certifications and have a technical background, along with experience in release management and leading agile transformations. At ClassWallet, we pride ourselves on creating a positive work environment where collaboration and communication go hand in hand. Join us to not only drive performance and accountability but also foster a culture of ownership and shared responsibility among team members. If you’re excited about making a significant impact in the world of public funds management and team dynamics, we’d love to hear from you! Join us and help make innovative strides in enhancing the effectiveness of public programs while enjoying a fulfilling work-life balance.

Frequently Asked Questions (FAQs) for Agile Coach / Scrum Master Role at ClassWallet
What are the key responsibilities of an Agile Coach / Scrum Master at ClassWallet?

As an Agile Coach / Scrum Master at ClassWallet, you'll take on key responsibilities such as mentoring teams in agile methodologies, facilitating critical agile ceremonies, prioritizing product backlogs, and driving continuous improvement within the teams. This role focuses on creating an environment that encourages open dialogue and fosters collaboration to ensure efficient project delivery.

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What qualifications do I need to apply for the Agile Coach / Scrum Master position at ClassWallet?

To apply for the Agile Coach / Scrum Master position at ClassWallet, candidates should have a strong understanding of agile frameworks including Scrum, Kanban, and SAFe. Agile certifications, a technical background, and experience in leading agile transformations or release management are preferred qualifications that can greatly enhance your application.

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What skills are essential for the Agile Coach / Scrum Master role at ClassWallet?

Essential skills for the Agile Coach / Scrum Master role at ClassWallet include expertise in agile methodologies, strong problem-solving capabilities, and familiarity with flow metrics. The ability to mentor and coach individuals and teams on agile practices is crucial, as well as a proactive approach to improving team performance and collaboration.

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How does ClassWallet promote a positive work culture for Agile Coaches / Scrum Masters?

ClassWallet promotes a positive work culture by focusing on encouragement, positive reinforcement, and gratitude. As an Agile Coach / Scrum Master, you will find a family-oriented team environment that values hard work and maintains a healthy work-life balance, making it a great place for personal and professional growth.

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What impact does the Agile Coach / Scrum Master role have on ClassWallet's mission?

The Agile Coach / Scrum Master role at ClassWallet is vital for enhancing the effectiveness of public programs and the management of public funds. By guiding teams toward agile excellence, you will directly contribute to producing higher impact solutions, maximizing funding efficiency, and enhancing service delivery to public agencies and constituents.

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Common Interview Questions for Agile Coach / Scrum Master
Can you explain the agile frameworks you are familiar with?

In responding to this question, detail your experiences with frameworks such as Scrum, Kanban, and SAFe. Describe how you've applied these methodologies in past roles to enhance project delivery and foster teamwork.

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How do you facilitate agile ceremonies?

Explain how you facilitate daily stand-ups, sprint reviews, and retrospectives. Discuss the techniques you use to ensure these meetings are effective, collaborative, and focused on outcomes.

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What strategies do you use to prioritize product backlogs?

Discuss your approach to backlog prioritization, mentioning techniques such as MoSCoW or the Eisenhower Matrix. Emphasize the importance of aligning priorities with business objectives.

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How do you encourage a culture of continuous improvement within teams?

Describe methods you've employed to promote retrospectives and continuous learning. Highlight specific initiatives you've championed that have resulted in measurable improvements in team processes.

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Can you share a time when you resolved a conflict within a team?

Provide a specific example illustrating your conflict resolution skills. Discuss how you facilitated open dialogue among team members to reach a consensus and improve team dynamics.

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What metrics do you use to assess team performance?

Mention commonly used flow metrics such as lead time, cycle time, and team velocity. Discuss how data-driven insights can guide your coaching and the team's improvement strategies.

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What techniques do you use to manage team dependencies?

Talk about your experience identifying and managing dependencies using tools like dependency mapping or cross-team stand-ups. Emphasize your proactive approach to preventing bottlenecks.

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How do you mentor and coach teams in agile practices?

Share your mentorship philosophy and techniques, including hands-on training, workshops, or one-on-one coaching sessions tailored to individual team members’ needs and goals.

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What challenges have you faced in leading agile transformations?

Discuss specific challenges you encountered during agile transformations, such as resistance to change. Ensure to explain the strategies you implemented to overcome these obstacles and the positive outcomes that followed.

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How do you ensure alignment between the product vision and team priorities?

Explain how you collaborate closely with Product Owners to maintain alignment. Discuss your involvement in the refinement process and how you communicate updates to keep the team focused on their goals.

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Founded in 2014 and headquartered in Miami, ClassWallet (www.classwallet.com) is a financial technology company providing a spending management platform for teachers, employees and parents who make day-to-day purchases but typically are not provid...

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Full-time, remote
DATE POSTED
April 17, 2025

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