Job details

Senior Implementation Engineer

Senior Implementation EngineerRemote - USCleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry’s most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years.What You Will Be Doing• EDI Solution Implementation:• Lead end-to-end implementation of EDI solutions for clients, ensuring compliance with industry standards and regulations.• Collaborate with cross-functional teams to gather requirements, design EDI workflows, and implement integration solutions.• Technical Expertise:• Possess in-depth knowledge of various EDI standards (such as ANSI X12 and EDIFACT) and protocols (AS2, SFTP, FTPS).Stay current with emerging EDI technologies and trends and apply this knowledge to optimize existing systems and processes.• Client Collaboration:• Serve as clients' primary technical point of contact during the implementation phase.• Provide expert guidance to clients on EDI best practices, customization options, and integration strategies.• Problem Resolution:• Investigate, diagnose, and resolve complex EDI-related issues, ensuring minimal disruption to business operations.• Collaborate with support teams to address escalated technical problems and implement preventive measures.• Documentation and Training:• Develop comprehensive documentation to support implementations, including specifications, process flows, and user guides.• Conduct training sessions for clients and internal teams to enhance understanding of EDI processes and troubleshooting techniques.• Quality Assurance:• Perform rigorous testing of EDI implementations to validate data integrity, system compatibility, and adherence to standards.• Implement quality assurance protocols to ensure error-free data transmission and reception.Your Qualifications• Bachelor’s degree in Computer Science, Information Technology, or related field.• Minimum of 5 years experience in EDI implementation and integration.• Proficiency in programming languages such as Java, Python, or C#.• Strong understanding of database systems (SQL, Oracle) and data transformation techniques.• Excellent problem-solving skills and attention to detail.• Exceptional communication and interpersonal abilities.• Relevant certifications in EDI technologies (such as Certified EDI Professional) will be a plus.A few things we have to offer:• Competitive base salary + bonus• Great Healthcare + Dental + Vision• Flexible PTO• Culture of support, encouraging Life-Work balance• 401k match• FSA and HSA options• Employee Assistance Program• Paid Parental Leave• Representing a company with 4,000+ clients and a 99% retention rate• Accelerated title and salary growth potential• A fun and energetic work environment that makes you excited to go to work every dayCleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law.

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CEO of CLeo

Gerry Bachynski

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Average salary estimate

$95000 / YEARLY (est.)

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$80000K

$110000K

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What You Should Know About Senior Implementation Engineer, CLeo

As a Senior Implementation Engineer at Cleo, based in Olympia, WA, you'll play a crucial role in shaping the success of our cloud-based integration solutions. At Cleo, we empower businesses by ensuring their integration needs are met through our state-of-the-art services. You’ll lead the charge in implementing Electronic Data Interchange (EDI) solutions, ensuring our clients comply with industry standards and gain maximum value from our offerings. Your technical expertise will shine as you collaborate with cross-functional teams to design and implement EDI workflows tailored to each client's needs. With your deep understanding of EDI standards such as ANSI X12 and EDIFACT, you'll advise clients on the best practices, providing a roadmap for their integration strategies. Investigating and resolving complex EDI issues will also be part of your day-to-day, ensuring minimal disruption to their operations. You won’t be alone; support teams will be at your side, and together, you’ll tackle escalated problems. Plus, you’ll have the opportunity to develop comprehensive documentation and train clients and internal teams alike, enhancing everyone's understanding of EDI processes. At Cleo, we prioritize quality assurance, and you'll perform rigorous testing of EDI implementations to validate data integrity and ensure seamless data flow. Join us in our mission to streamline our clients' operations and make a tangible difference in their businesses while enjoying a supportive company culture that fosters work-life balance and growth.

Frequently Asked Questions (FAQs) for Senior Implementation Engineer Role at CLeo

What are the key responsibilities of a Senior Implementation Engineer at Cleo?

As a Senior Implementation Engineer at Cleo, your primary responsibilities will include leading the end-to-end implementation of EDI solutions, collaborating with cross-functional teams for requirement gathering and workflow design, as well as serving as the primary technical point of contact for clients during the implementation phase.