In this role, you'll be responsible for collecting on past due balances, providing valuable education to customers to prevent future late fees, and maintaining professional correspondence via telephone, email, and text messaging. If you thrive in a tech-savvy setting, enjoy multitasking under pressure, and embody our Clicklease values of positivity and teamwork, apply now to be part of our success-driven team!
Modality: On-Site first 120 days
Schedule: 9 AM - 6 PM (8 AM - 5 PM with DLS)
Clicklease requires all international candidates to complete an English assessment to determine English language proficiency - C1 English Proficiency required.
What you'll be doing
Collect on past due balances and educate the customer on how to avoid future late fees
Maintain professional correspondence via telephone, email, and text messaging
Make outbound calls to existing customers daily
Evaluate account performance utilizing daily reports
Document each communication quickly and accurately
Perform skip-tracing on “no contact” accounts
Other duties may be as assigned as needed
What you have:
Excellent English communication skills—C1 or above
2+ years of experience as a collections representative
Outstanding communication and negotiation skills
1+ years of experience in the financial industry
Retail or wholesale industry experience preferred—equipment finance a plus
Tech savvy and experienced with CRM software
What will make you stand out:
Strong communication skills in English; written and verbal
Able to handle business owners and other strong-willed individuals with ease
Ability to multi-task and perform under pressure
Must be analytical and a critical thinker
Enjoys working in an environment where deadlines are important
Excellent time-management skills; able to prioritize
Competent knowledge of Microsoft Outlook, Excel, and Word
Contributes to the culture of Clicklease as a team player; lives the Clicklease values
Consistently brings an engaged, positive attitude and likes to win
#CL1
At Clicklease, we make small business dreams come true. We help entrepreneurs who are usually overlooked by traditional lenders start and grow their businesses by offering equipment financing and payment plans. Equipment financing may sound boring...
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