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Quality Systems Associate

About Quality at Clinigen:

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world.

The Quality Systems Specialist ensures compliance with the Quality System requirements, works collaboratively with all other departments, and provides support for continued development, improvement and implementation of the Quality Systems as well as maintaining compliance with regulations, standards, and company requirements.

This position is based in Malvern, PA, USA, will require on-site support 5 days/week.

To be successful in this role you should have:

  • Bachelor of Science degree
  • 2-3 years of experience in the biopharmaceutical industry
  • Experience with GMPs, GXPs, EU directives, ICH guidelines
  • Experience in creating and implementing a quality system

Your role at Clinigen:

  • Create, review and maintain quality system SOPs, records and other documents to define and approve quality system functions as assigned
  • Assist the Quality Systems Manager with client and regulatory audits and inspections, including audit responses and tracking
  • Maintain the audit schedule and audit files
  • Initiate and execute internal audits and supplier audits, including developing and documenting the audit plan, leading the audit, generating the audit report, and tracking subsequent corrective action status
  • Ensure all CAPAs are entered into the quality system, assigned to the appropriate personnel, and completed according to CAPA procedures and within specified time periods
  • Work with Subject Matter Experts to ensure CAPA content is accurate, well-documented, meets the requirement of the process, and is completed in a timely manner
  • Work with other departments regarding documentation requirements and complex investigations
  • Review Change Controls, schedules meetings, and tracks completion
  • Assist the Quality Systems Manager with tracking and trending Quality System data
  • Maintain current knowledge of quality assurance-related and regulatory-related government and industry standards as well as perform reviews and updates to ensure company policies and procedures are up to date
  • Cross-training in high-priority areas is required to support team adaptability and address workflow strain

We’re excited about you if you have:

  • Experience with various quality systems software
  • Ability to read and interpret documents, such as SOPs and policies
  • Ability to think critically and be innovative to incorporate process improvements
  • Excellent communication skills and ability to communicate effectively with all levels of an organization

While at Clinigen, you’ll enjoy:

The culture. Thanks to our diverse opportunities for engagement and involvement, every colleague’s Clinigen experience can be a bit different, and we’re proud of that. We work hard to ensure our company culture is inclusive to people from all backgrounds and social styles.

The transparency with leadership. All colleagues can share anonymous feedback with leadership on a weekly basis through our employee engagement platform. We use this feedback to inform our actions and decisions. We’ve been able to take steps to continuously improve how we do things at Clinigen.

The benefits. We take pride in having a broad range of activities, systems, and programs that provide a competitive benefit offering and build a culture of celebrating success.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Systems Associate, Clinigen

At Clinigen, we are on the lookout for a Quality Systems Associate to join our dynamic team. As a growing global specialty pharmaceutical company, we pride ourselves on ensuring vital medicines are delivered safely and on time. In this role, you'll play a crucial part in maintaining compliance with our Quality System, collaborating with various departments and supporting the development and implementation of our quality standards. Your days will be diverse—creating and reviewing SOPs, aiding in regulatory audits, and ensuring that our corrective and preventive actions (CAPAs) are executed smoothly. With your experience in the biopharmaceutical industry and understanding of GMPs, you'll help navigate the complex regulatory landscape we operate in. Your keen analytical skills and attention to detail will be essential as you track audit schedules and maintain quality documentation. At Clinigen, we foster an environment of inclusivity and open communication, where feedback is valued and cultural engagement is celebrated. If you're ready to take on new challenges and grow your career while ensuring the highest quality standards in healthcare, we encourage you to apply to become our Quality Systems Associate.

Frequently Asked Questions (FAQs) for Quality Systems Associate Role at Clinigen
What are the responsibilities of a Quality Systems Associate at Clinigen?

As a Quality Systems Associate at Clinigen, you'll be responsible for creating, reviewing, and maintaining quality system documents and SOPs. Additionally, you'll assist the Quality Systems Manager in managing audits and inspections, maintaining the audit schedule, executing internal audits, and ensuring compliance with all CAPA procedures. Your role also involves collaboration with various departments to address documentation requirements and complex investigations.

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What qualifications are needed for the Quality Systems Associate position at Clinigen?

To succeed as a Quality Systems Associate at Clinigen, you should have a Bachelor of Science degree along with 2-3 years of experience in the biopharmaceutical industry. Experience with GMPs, EU directives, ICH guidelines, and prior involvement in creating quality systems is also essential. Strong communication skills and the ability to interpret and analyze regulatory documents will enhance your effectiveness in this role.

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How does the Quality Systems Associate contribute to compliance at Clinigen?

The Quality Systems Associate at Clinigen contributes to compliance by maintaining up-to-date knowledge of quality assurance-related standards and regulations. By ensuring that all quality documents meet the requirements and are accurately documented, the associate plays a key role in supporting the overall quality system and responding effectively to audits and inspections.

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What skills are most important for a Quality Systems Associate at Clinigen?

Essential skills for a Quality Systems Associate at Clinigen include critical thinking, innovative problem-solving, and excellent communication skills. The ability to work collaboratively across departments and manage multiple tasks within regulatory frameworks is crucial. Familiarity with quality systems software and document interpretation will also be beneficial in ensuring compliance and quality.

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What is the work culture like for a Quality Systems Associate at Clinigen?

At Clinigen, the work culture for a Quality Systems Associate is inclusive and engaging, encouraging collaboration among diverse teams. Employees have opportunities for transparent communication with leadership and can share feedback anonymously. The dedication to continuous improvement and celebrating success creates a motivating environment for all team members.

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Common Interview Questions for Quality Systems Associate
Can you explain your experience with GMPs and how it relates to the Quality Systems Associate position?

In answering this question, highlight your direct experiences with Good Manufacturing Practices, providing specific examples of your role in ensuring compliance and quality control. Discuss how your previous work helped improve processes and maintain integrity within quality systems.

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Describe a time when you had to deal with a compliance issue in a previous position.

When responding, outline the situation clearly and describe the steps you took to resolve the issue, the collaboration with different teams, and any changes that were implemented as a result. Emphasize your analytical skills and your proactive approach to problem-solving.

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How do you prioritize tasks when managing multiple projects?

In your answer, discuss your time management strategies and how you assess task urgency and importance. Mention tools or techniques you use, for example, checklists or project management software, to stay organized while meeting compliance and audit deadlines.

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What is your approach to writing and reviewing quality system procedures?

Articulate your systematic approach to writing and reviewing SOPs, focusing on clarity, compliance with regulations, and the importance of stakeholder feedback. Provide examples of successful documents you've produced and how they were received.

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How do you ensure effective communication among team members regarding quality system changes?

Explain your methods for facilitating open communication, such as holding regular meetings, sharing updates through email, or using collaboration tools. Emphasize the significance of keeping all team members informed and how it enhances compliance and quality efforts.

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Can you discuss your experience with internal audits?

Provide details about your role in planning, conducting, and reporting on internal audits. Share insights on how you approached corrective actions and improvement plans post-audit, showcasing your contribution to maintaining compliance and quality standards.

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What specific quality systems software have you used, and how have you applied it?

Discuss your familiarity with various quality systems software tools and how you utilized them in past roles for tracking audits, managing CAPAs, or documenting quality processes. Share how these tools helped you enhance efficiency and compliance.

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What steps do you take to stay current with QA-related regulations and standards?

Outline your strategies for staying informed, such as attending workshops, reading industry publications, joining professional organizations, or networking with peers. Emphasize your commitment to continuous education and improvement in QA practices.

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How would you handle a situation where team members disagree on a quality process?

Describe your diplomatic approach to conflict resolution, emphasizing the importance of listening to all perspectives, facilitating discussions, and optimizing procedures collaboratively. Showcase your experience in promoting teamwork and finding common ground.

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What motivates you to work in quality assurance within the biopharmaceutical industry?

Share your passion for ensuring safety and efficacy in pharmaceuticals and the impact that quality assurance has on patient outcomes. Highlight how your dedication to quality drives your work and contributes to the team and company’s mission.

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Full-time, on-site
DATE POSTED
December 11, 2024

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