Customer Support Agent

A company is looking for a Customer Support Agent to provide exceptional service in a fast-paced environment.Key Responsibilities• Process customer contact and deliver prompt solutions through phone, chat, and email• Investigate, research, and resolve customer issues while managing conflicting priorities• Provide outstanding customer service and handle tough situations professionallyRequired Qualifications• Weekend availability is a must• Minimum 20Mbps wired internet connection• Quad-core CPU (Intel Core i5 8th Gen or higher / AMD Ryzen 5 2000 series or higher)• Minimum 16GB RAM• SSD boot drive and a wired headset required