Clipboard Health is seeking customer-centric individuals to service our marketplace with empathy and judgment, providing prompt solutions and outstanding customer service.
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Skills
Quick thinking and problem-solving skills
Clear communication and empathy
Ability to handle difficult situations and customers
Initiative to solve problems
Curiosity and empathy
Work independently and thrive in fast-paced environments
Responsibilities
Process customer contact through phone, chat, and email
Communicate and collaborate with different departments
Investigate, research, and resolve customer issues
Handle tough and dissatisfied customers politely and professionally
Track and follow up on customer requests in a timely manner
Manage conflicting priorities
Provide exceptional customer service with weekend availability
Benefits
Be part of a fast-paced startup unicorn making a huge difference in customers' lives
Work from home with occasional in-person meetings
Personal and professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.