Clipboard Health is a fast-growing tech startup connecting healthcare professionals and facilities, looking for customer-centric individuals to enhance their marketplace service.
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Skills
Strong communication
Problem-solving
Empathy in customer interactions
Ability to handle high-pressure situations
Responsibilities
Process customer contact and deliver prompt solutions
Communicate and collaborate with different departments
Investigate, research, and resolve customer issues
Handle tough and dissatisfied customers politely and professionally
Track and follow up on customer requests in a timely manner
Manage conflicting priorities
Provide outstanding customer service
Education
High school diploma or equivalent
Benefits
Work from home
Personal and professional development opportunities
Occasional in-person meetings and travel
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Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.