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Job details

Customer Support Agent (HCF Costa Rica)

Clipboard Health is a fast-growing tech startup connecting healthcare professionals and facilities, looking for customer-centric individuals to enhance their marketplace service.

Skills

  • Strong communication
  • Problem-solving
  • Empathy in customer interactions
  • Ability to handle high-pressure situations

Responsibilities

  • Process customer contact and deliver prompt solutions
  • Communicate and collaborate with different departments
  • Investigate, research, and resolve customer issues
  • Handle tough and dissatisfied customers politely and professionally
  • Track and follow up on customer requests in a timely manner
  • Manage conflicting priorities
  • Provide outstanding customer service

Education

  • High school diploma or equivalent

Benefits

  • Work from home
  • Personal and professional development opportunities
  • Occasional in-person meetings and travel
To read the complete job description, please click on the ‘Apply’ button
Clipboard Health Glassdoor Company Review
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Clipboard Health DE&I Review
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CEO of Clipboard Health
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Wei Deng
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Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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CULTURE VALUES
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 23, 2024

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