Clipboard Health is a rapidly growing tech startup focused on connecting healthcare professionals with facilities. We are looking for Voice Associates to enhance our customer interactions and uphold marketplace reliability.
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Skills
Customer support experience
CRM experience
Exceptional communication skills
Team collaboration
Adaptability
Responsibilities
Investigate attendance and quality incidents
Communicate resolutions to workers and workplaces
Ensure timely resolution of customer inquiries
Develop reliability initiatives
Collaborate with cross-functional teams
Manage communication on multiple platforms
Stay knowledgeable on product updates
Benefits
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Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.