Senior Mid-Market Account Executive

As a Senior Mid-Market Account Executive at Clipboard Health, you will manage the full sales cycle from prospecting leads to closing contracts. Your responsibilities include running discovery calls, delivering product demos, negotiating terms, and onboarding new clients. You'll also engage with clinical and non-clinical stakeholders to articulate the value of our platform, establish trust, and gather feedback to help refine our offerings. Essentially, you're a driver of business growth and client satisfaction!

To be considered for the Senior Mid-Market Account Executive position at Clipboard Health, candidates should be based in North America and possess at least a bachelor's degree. While sales experience is not mandatory, it is strongly preferred. Familiarity with sales methodologies is a plus, and above all, a willingness to learn and adapt in a fast-paced startup environment is essential for success.

Working as a Senior Mid-Market Account Executive at Clipboard Health means thriving in a dynamic, remote work environment. As a post-Series C startup, we operate quickly and focus on scaling our offerings while fostering a culture of innovation and collaboration. You’ll be part of a diverse and inclusive team committed to uplifting healthcare professionals through our compelling marketplace.

Clipboard Health offers a competitive compensation structure for the Senior Mid-Market Account Executive role, with uncapped commissions that can significantly increase earnings, alongside a base salary. Additional benefits include unlimited PTO, the opportunity to do impactful work that matters to customers, and a supportive remote work culture that prioritizes work-life balance.

As a Senior Mid-Market Account Executive, your contributions will directly impact Clipboard Health's mission to uplift healthcare professionals and improve patient care. By successfully introducing our platform to new clients, you will help create valuable connections that empower healthcare workers to manage their schedules flexibly, thereby enhancing the overall healthcare ecosystem.

In your response, you should outline your typical sales process, emphasizing stages like research, prospecting, qualifying leads, pitching, and closing. Mention how you adjust your approach based on feedback and the specific needs of the client, as well as any tools you use to facilitate this process.

When addressing this question, explain the importance of understanding the client's concerns and needs. Discuss how you provide valuable insights, demonstrate industry knowledge, and consistently communicate transparently to build rapport and credibility.

A good way to structure your answer is to share specific examples of objections you've encountered. Explain how you listen to the client’s concerns, address each point thoughtfully, and reframe the conversation in a way that highlights the value of your offering.

In your answer, focus on personal resilience and goals setting. Share techniques such as continuing education, networking with peers, and setting micro-goals that keep you engaged and positive, even when immediate results aren’t visible.

Here, you should provide a brief overview of a particular sales pitch that worked well. Describe the situation, your approach, and the resulting success. Highlight what made the pitch compelling and how you adapted your messaging to resonate with the specific client.

Communicate that you embrace feedback as an opportunity for growth. Share an example of how you've integrated constructive criticism into your sales process to enhance your techniques or address specific client needs more effectively.

Provide a specific instance where you exceeded a client's expectations. Discuss the situation, what actions you took, and how the outcome strengthened your relationship and led to positive business results.

In your response, articulate the importance of industry knowledge. Explain how understanding industry nuances, pain points, and trends enables you to tailor your pitch and establish yourself as a credible advisor rather than just a salesperson.

Describe your method for lead prioritization. This might involve assessing the potential value of each lead, the likelihood of conversion, or aligning prospects with specific products that meet their needs.

Here, discuss potential challenges such as navigating a competitive landscape or managing client expectations. Articulate how you plan to approach these challenges through research, relationship-building, and continuous learning.