Technical Program Manager, Security

As a Technical Program Manager, Security at Cloudflare, you'll play a pivotal role by managing projects that address various security challenges. Your main responsibilities include developing and executing project plans, providing consistent updates on program status, coordinating efforts among different teams, and driving alignment across stakeholders. You’ll also be instrumental in prioritizing change initiatives while ensuring effective communication and execution towards desired outcomes.

To qualify for the Technical Program Manager, Security position at Cloudflare, candidates typically need a minimum of 5 years of experience in technical program or project management, particularly in security. Excellent communication skills are crucial, as is the proven ability to manage multiple projects simultaneously while identifying dependencies and driving alignment. PMP or PMI certification is preferred, alongside a strong understanding of change management principles.

Cloudflare is dedicated to fostering the professional growth of its Technical Program Managers, especially in the Security team. We support continuous learning through various training programs and mentorship opportunities. Employees are encouraged to bring new ideas to the table, participate in workshops, and even attend external seminars that align with their career goals, ensuring that they stay ahead in a rapidly evolving field.

A Technical Program Manager, Security at Cloudflare can expect to work on diverse projects focusing on reducing security risks and enhancing overall security frameworks. This includes managing large-scale program transformations, aligning security initiatives with business needs, and facilitating vendor procurement processes. The role demands collaboration with both internal teams and external stakeholders to execute projects effectively.

The work environment for a Technical Program Manager, Security at Cloudflare is collaborative and dynamic. The hybrid work model allows for flexibility, fostering a balance between in-office and remote work. You'll be surrounded by a diverse team that's driven by innovation and a strong commitment to personal and professional development, all while contributing to important security initiatives.

In your response, discuss specific change management frameworks you've utilized in projects, explain how you approach stakeholder communications, and provide examples of how you successfully navigated changes in project scope or direction. Use metrics to showcase efficiency improvements or risks you mitigated.

Share your methods for prioritization, such as using a scoring system based on impact and urgency. Discuss any tools you leverage for project tracking and how you ensure alignment with stakeholder goals during fast-paced situations.

Illustrate your conflict resolution skills by describing a situation with a competing project. Explain how you facilitated discussions between stakeholders, aligned interests, and reached a decision that advanced your project's goals.

Be specific about the tools you are familiar with, such as Jira, Trello, or Asana, and methodologies like Agile or Scrum. Share how these tools have enhanced your tracking, communication, and team collaboration.

Explain the key performance indicators (KPIs) you track to assess project success. Discuss your approach to reporting, including how you provide updates to executive stakeholders and adapt based on their feedback.

Discuss your strategies for regular stand-ups, using collaboration tools, or holding kickoff meetings to establish expectations. Emphasize the importance of transparency and how it fosters trust among team members.

Provide an example that illustrates your problem-solving abilities. Explain how you identified necessary information, solicited input from knowledgeable stakeholders, and crafted a plan in an ambiguous situation.

Talk about your leadership style and how you adapt to team needs. Share examples of how you acknowledged team efforts, celebrated milestones, and maintained morale throughout complex projects.

Detail your approach to risk management, including how you proactively identify potential risks and the steps you take to mitigate them. Discuss any frameworks you follow to ensure all risks are accounted for in project planning.

Share your passion for Cloudflare’s mission and how your background aligns with the role. Discuss your enthusiasm for security initiatives and your eagerness to contribute to innovative projects that protect user data globally.