Delivery Manager

The primary responsibilities of a Delivery Manager at Code.org include leading the trafficking and deployment of creative assets to various media channels, ensuring compliance with technical specifications, coordinating cross-functional teams, and optimizing the creative delivery process. You'll support the Integrated Marketing Director on various marketing initiatives and manage multiple projects to meet tight deadlines while guaranteeing effective communication and collaboration.

To qualify for the Delivery Manager position at Code.org, candidates should possess a bachelor's degree in Marketing, Advertising, Communications, or a related field, along with at least five years of relevant experience in project management or creative delivery. A strong understanding of digital media, outstanding organizational skills, and excellent interpersonal abilities are also essential for success in this role.

While experience in the nonprofit or education sector is preferred for the Delivery Manager role at Code.org, it is not a strict requirement. The key is to have a solid background in creative delivery and project management in a marketing or advertising environment, complemented by a commitment to expanding access to computer science education.

As a Delivery Manager at Code.org, you'll have the benefit of a flexible and engaging remote work environment. The culture encourages collaboration and innovation, allowing you to work closely with diverse teams while contributing to meaningful initiatives aimed at transforming K-12 education in computer science. You'll also experience a supportive atmosphere that values work-life balance.

The delivery process for a Delivery Manager at Code.org involves meticulous scheduling and tracking of creative assets across various platforms. You'll work closely with media buying teams to ensure timely placements and compliance with technical specifications. The role emphasizes continuous improvement, which means you'll actively identify and solve bottlenecks to enhance efficiency and effectiveness in the delivery pipeline.

To prioritize multiple projects effectively as a Delivery Manager, I assess deadlines, resource availability, and project impact. I use project management tools to keep track of all tasks and communicate regularly with stakeholders to ensure alignment. This method allows me to maintain flexibility while meeting deadlines and delivering high-quality creative assets.

In my previous role, I identified that our creative assets were often delayed due to miscommunication between teams. I implemented weekly check-ins and established a shared platform for tracking project updates. This initiative reduced delivery bottlenecks significantly and enhanced collaboration between creative and media teams.

I find tools like Asana for project management, Slack for team communication, and Google Drive for file sharing essential in managing creative delivery projects. These tools allow for real-time collaboration, provide clarity on project timelines, and ensure all team members are aligned on their tasks.

I view feedback as an essential part of the creative process. I actively encourage open dialogue with stakeholders, facilitating feedback sessions during key phases of the project. After gathering input, I prioritize changes based on feasibility and the project's objectives, ensuring that we remain on track while also delivering high-quality results.

To ensure compliance with technical specifications, I maintain a checklist specific to each media channel's requirements. I collaborate closely with creative teams during the asset preparation phase and perform thorough reviews to verify specifications are met before delivery, minimizing unnecessary revisions or delays.

In one project, we faced unexpected technical issues that delayed the launch. I quickly convened a meeting with the technical team and media buyers to address the issue. Together, we formulated a revised timeline and communication plan, which kept stakeholders informed and ensured we could mitigate the delay effectively.

To ensure alignment across cross-functional teams during a campaign launch, I establish clear communication channels and project timelines at the outset. Regular check-ins and the use of shared project management tools help keep everyone updated on progress and responsibilities, allowing for greater collaboration and fewer misunderstandings.

The most critical aspect of a Delivery Manager's role is ensuring that creative assets are delivered accurately and on time. This includes not only managing timelines and resources but also fostering strong communication and collaboration among teams to achieve shared goals effectively.

I employ a combination of a detailed calendar and task management software to keep organization top of mind. I allocate specific time blocks for focused work on projects, while also allowing flexibility for unexpected tasks or urgent requests. This structure enables me to maintain a balanced workflow.

I am deeply passionate about education and believe in the mission of Code.org to expand computer science education for all students. The opportunity to contribute to initiatives that empower underrepresented groups is inspiring, and I appreciate the collaborative and inclusive culture Code.org fosters within its teams.